Activity
From October 30, 2017 to November 28, 2017
November 22, 2017
- 13:48 Support #8077 (Pending Customer Feedback): SCP ID :##4287##] : Unable to login - CENGKIH ENTERPRISE
- Root Cause: Token Status is Inactive
Solution: Activate Token through BIB using function "Activate New Security Token"
November 21, 2017
- 15:34 Support #8078 (Pending Customer Feedback): SCP ID :##4288##] : Unable to login - ULIYANA BINTI AB...
- Root Cause: Token not synchronized
Solution: Revoke and assigned token
2017/11/20 17:06:27:170 INFO my.com.upa... - 09:53 Support #8078 (Closed - End of life cycle): SCP ID :##4288##] : Unable to login - ULIYANA BINTI A...
- Hi,
Kindly attend below request:
Kindly assist to check customer single user unable to login with error:
Inte... - 09:51 Support #8077 (Closed - End of life cycle): SCP ID :##4287##] : Unable to login - CENGKIH ENTERPRISE
- Hi,
Kindly attend below request:
Kindly assist to check on this matter. Customer unable to login with different b...
November 20, 2017
- 17:55 Support #8073: SCP ID :##4283##] : Instant transfer transaction not incorporate to global limit
- Testing for this issue unable to be done. IT will update when eIBFT transaction is ready to test. Thank you.
November 17, 2017
- 17:44 Support #8073: SCP ID :##4283##] : Instant transfer transaction not incorporate to global limit
- Url for testing as below:
http://172.16.50.27/bib.sit.global.limit/common/Login.do
Thank you - 17:43 Support #8073 (Internal Testing): SCP ID :##4283##] : Instant transfer transaction not incorporat...
- Hi Kak akma,
Please test below:
1.to add instant into global limt
2.for checking company limit to check globa... - 17:38 Support #8074: SCP ID :##4284##] : SI for IBG failed, error (New I/C): Length is not valid.
- Hi Kak Haida,
Successfully tested.
Kindly review Test Result attached.
Thank you. - 17:37 Support #8074 (Pending Review): SCP ID :##4284##] : SI for IBG failed, error (New I/C): Length is...
- 15:37 Support #8074 (Internal Testing): SCP ID :##4284##] : SI for IBG failed, error (New I/C): Length ...
- Issue: wrong value Beneficiary id type to populate to database
solution: Run query for existing data with wrong va... - 14:54 Support #8074 (Closed - End of life cycle): SCP ID :##4284##] : SI for IBG failed, error (New I/C...
- Hi,
Kindly attend below request:
Please check and fix.
2017/11/16 07:00:24:247 INFO net.penril.si.SIExecutor:... - 10:45 Support #8073: SCP ID :##4283##] : Instant transfer transaction not incorporate to global limit
- Please help look into this issue. Need to understand what the actual problem and can simulate in SIT or UAT or not. TQ
- 10:31 Support #8073 (Closed - End of life cycle): SCP ID :##4283##] : Instant transfer transaction not ...
- Hi,
Kindly attend below request:
Please help to check, Instant transfer transaction not incorporate to global lim...
November 15, 2017
- 09:08 Support #7874 (Closed - End of life cycle): SCP ID :##4112##] : REMOVE LHDN ACCOUNT KUCHING AND K...
- 08:43 Support #8063 (Pending Customer Feedback): SCP ID :##4276##] : ISS tranasaction file issue
- Tested with production data in UAT, successful generate report with 5000 records.
Advice IT to regenerate the report - 08:41 Support #7874: SCP ID :##4112##] : REMOVE LHDN ACCOUNT KUCHING AND K.KINABALU BRANCH
- Dear Zahir,
Kindly close this issue. A CR is created to solve this issue.
Refer: [CR-00081] - Remove LHDN Accou...
November 14, 2017
- 12:47 Support #8063 (Closed - End of life cycle): SCP ID :##4276##] : ISS tranasaction file issue
- Hi,
Kindly attend below request:
upon checking for october 2017 csv file, we found different figure generated in ...
November 10, 2017
- 16:48 Support #8055 (Pending Customer Feedback): SCP ID :##4268##] : Registration - Account Number is n...
- Need user to provide screenshot of account number input
from the log file, account number is correct. - 09:23 Support #8049 (Closed - End of life cycle): SCP ID :##4262##] : SI Inquiry Issue
- Issue closed in SCP.
November 09, 2017
- 15:04 Support #8055 (Closed - End of life cycle): SCP ID :##4268##] : Registration - Account Number is ...
- Hi,
Kindly attend below request:
Customer want to register agronet, but he got error message “account is not link...
November 08, 2017
- 08:51 Support #8049 (Pending Customer Feedback): SCP ID :##4262##] : SI Inquiry Issue
- Migrated in Migration ID081 (07/11/2017)
Pending user to verify.
Root cause: Cannot match IB reference number due...
November 06, 2017
- 09:38 Support #8049 (Closed - End of life cycle): SCP ID :##4262##] : SI Inquiry Issue
- Hi,
Kindly attend below request:
IB reference number blank at SI Inquiry screen as below. Please help to check an...
November 03, 2017
- 10:57 Support #8044 (User Acceptance Test): SCP ID :##4257##] : uthorised person PUA LEE CHONG POULTRY ...
- Reviewed. Send to IT for SIT/UAT.
November 02, 2017
- 14:54 Support #8044 (Pending Review): SCP ID :##4257##] : uthorised person PUA LEE CHONG POULTRY FARM S...
- Hi Kak Haida,
Successfully tested.
Kindly review Test Result attached.
Thank you. - 14:36 Support #7968 (Closed - End of life cycle): SCP ID :##4196##] : Migration 14/10/2017
- Issue closed in SCP.
- 14:33 Support #8033 (Closed - End of life cycle): SCP ID :##4246##] : Request new cron to housekeep tra...
- Issue closed in SCP.
- 14:29 Support #8044 (Internal Testing): SCP ID :##4257##] : uthorised person PUA LEE CHONG POULTRY FARM...
- Fix: add checking sms for authorized person in single user company
- 11:40 Support #8044 (Closed - End of life cycle): SCP ID :##4257##] : uthorised person PUA LEE CHONG PO...
- Hi,
Kindly attend below request:
Authorised person PUA LEE CHONG POULTRY FARM SDN. BHD. claimed he did not reciev... - 09:17 Support #8033 (Pending Customer Feedback): SCP ID :##4246##] : Request new cron to housekeep trac...
- Solution: to change the max file size from 2TB to 6GB (6000MB)
- 09:14 Change #8034 (Pending Customer Feedback): SCP ID :##4247##] : Request to change file transfer fro...
- Pending CR Form
- 09:13 Support #7968 (Pending Customer Feedback): SCP ID :##4196##] : Migration 14/10/2017
- Root Cause:
1. Missing table mappings in hibernate
2. Did not create navigation for SI (RIB)
Fixes:
1. Update h...
October 31, 2017
- 11:07 Change #8034 (Closed - End of life cycle): SCP ID :##4247##] : Request to change file transfer fr...
- Hi,
Kindly attend below request:
Case ID : 4212 - statutory report not generated referred.
I would like to req... - 10:39 Support #8033 (Closed - End of life cycle): SCP ID :##4246##] : Request new cron to housekeep tra...
- Hi,
Kindly attend below request:
FYI, last friday 27/10/2017 we are experiencing system disruption for Internet B...
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