B - Production Support » Agrobank Support

September 24, 2019

14:18 Support #10132 (Work Completed-End life cycle): [SCP ID :##5085##] : estatement in pdf corrupted

already deployed to PROD.
Zahir please close. tq Stephanie Sufrapto

September 23, 2019

10:42 Support #10265 (Work Completed-End life cycle): [SCP ID :##5121##] : UNABLE TO REGISTER AGRONET_S...

Issue cause by status of mode operation in HOST is 9.
Ilah will rectify the status with her team
Zahir, Please cl... Stephanie Sufrapto

September 19, 2019

18:17 Support #10265 (Work Completed-End life cycle): [SCP ID :##5121##] : UNABLE TO REGISTER AGRONET_S...

Hi Stephanie,
Kindly attend below request.... Nurul Akmal

September 06, 2019

18:37 Support #10082 (Work Completed-End life cycle): [SCP ID :##5059##] : RPP Transaction rejected err...

Patch deployed. Migrated 06 sept 2019.
Zahir kindly close.
Thank you Stephanie Sufrapto

18:36 Support #10120 (Work Completed-End life cycle): [SCP ID :##5076##] : BIB RPP transaction fail, Er...

fixes deployed.
Zahir, kindly close Stephanie Sufrapto

August 30, 2019

16:32 Support #9967 (Work Completed-End life cycle): SCP ID :##4996##] : FD account display twice at ac...

Migration ID 107 at 29 August 2019
Hi Zahir kindly close this.
TQ Stephanie Sufrapto

16:32 Support #9970 (Work Completed-End life cycle): SCP ID :##4999##] : CA not perform FTL successful ...

Migration ID 107 at 29 August 2019
Hi Zahir kindly close this.
TQ Stephanie Sufrapto

16:30 Support #10132: [SCP ID :##5085##] : estatement in pdf corrupted

Root Cause:
1. The format of the address changes. The first line at the address part is too long and it goes to the... Siti Balqis Othman

August 28, 2019

00:35 Migration #10168 (Work Completed-End life cycle): Migration ID 107

00:35 successful tested login and account list for rib and bib Stephanie Sufrapto

15:57 Migration #10168 (Prepare Migration Report): Migration ID 107

Ngoh Chee Ping

15:57 Migration #10168 (Final Patch & Code Review ): Migration ID 107

Ngoh Chee Ping

15:55 Migration #10168 (Code Review (UAT)): Migration ID 107

Finished code review and updated the release note Ngoh Chee Ping

14:41 Migration #10168 (Work Completed-End life cycle): Migration ID 107

Migrating production issue below.
Request ID :##4999##] : CA not perform FTL successful reset password
Request ... Stephanie Sufrapto

August 27, 2019

14:18 Support #9902 (Work Completed-End life cycle): SCP ID :##4943##] : BIB & IBAM experiencing system...

There is no further locking issue for IBAM.
Zahir please close this. tq Stephanie Sufrapto

14:09 Support #9929 (Work Completed-End life cycle): SCP ID :##4959##] : pentest IB 2019

Zahir please close this.
TQ Stephanie Sufrapto

14:08 Support #9994 (Work Completed-End life cycle): [SCP ID :##5019##] : IB slow 02072019

Issue cause by Load balancer.
Solution : Agro team repairing until today (27/08/2019) there is no update for load ... Stephanie Sufrapto

14:06 Support #9929: SCP ID :##4959##] : pentest IB 2019

Issue by Webpshere
Confirmed by IBM Support
1. TLS Version 1.0 Protocol Detection
- Fo current Production version... Stephanie Sufrapto

14:01 Support #8771 (Work Completed-End life cycle): SCP ID :##4707##] : High Risk finding on web serve...

Issue cause by websphere
solution applying patch from websphere.
From email trail IBM websphere patches for Inte... Stephanie Sufrapto

13:58 Support #8666 (Work Completed-End life cycle): SCP ID :##4624##] : UNABLE TO DOWNLOAD STATEMENT

Issue cause by FTP connection.
Solution asking agrobank network team to look into this.
Zahir, please close this... Stephanie Sufrapto