Activity

From October 14, 2019 to November 12, 2019

November 12, 2019

15:38 Support #10429 (Work Completed-End life cycle): [SCP ID :##5178##] : RIB dynamic report - registr...
Hi Stephanie,
Kindly attend below request....
Nurul Akmal

November 11, 2019

09:26 Support #10422 (Closed - End of life cycle): [SCP ID :##5177##] : ISSUE - CANNOT DELETE GROUP PR...
Hi,
Kindly attend below request:
ID Team cannot delete group profile at IBAM. Please refer attached file for deta...
Zahir Abd Latif

November 08, 2019

15:42 Support #10420 (Closed - End of life cycle): [SCP ID :##5176##] : Incorrect Transaction History...
Hi,
Kindly attend below request:
We have received an email from customer inform that his incorrect account balanc...
Zahir Abd Latif

November 06, 2019

11:50 Support #10290: [SCP ID :##5128##] : URGENT! AGRO - IBG & VP Response Data Mismatch_20/09/2019 - ...
Conclusion for today discussion.you required enhancement at IB to store VP reference from response that triggered whe... Stephanie Sufrapto
11:50 Support #10414 (System Integration Test): [SCP ID :##5172##] : BIB - duitnow, no approval matrix ...
Root cause: Missing checking for approval matrix limit when initiate duitnow transaction
Solution: Add c...
Stephanie Sufrapto
11:48 Support #10415 (Pending Customer Feedback): [SCP ID :##5173##] : Login BIB - connection reset
Able to access login and do transaction though direct IP .
Issue only happen when access using domain name.
Waiti...
Stephanie Sufrapto
08:59 Support #10415 (Work Completed-End life cycle): [SCP ID :##5173##] : Login BIB - connection reset
Hi,
Kindly attend below request:
Subject : Login BIB - connection reset
1. Details action
Initiator logi...
Zahir Abd Latif

November 05, 2019

17:22 Support #10414 (Work Completed-End life cycle): [SCP ID :##5172##] : BIB - duitnow, no approval m...
Hi,
Kindly attend below request:
as discussed, please help to fix this issue.
Zahir Abd Latif

October 24, 2019

17:31 Support #10398 (User Acceptance Test): [SCP ID :##5162##] : Single user - socso upload issue
Root cause: Challenge code retrieved from the wrong viewBean
Solution: Update to the correct viewBean
Please r...
Stephanie Sufrapto
14:59 Support #10398 (Work Completed-End life cycle): [SCP ID :##5162##] : Single user - socso upload i...
Hi,
Kindly attend below request:
as discussed please help to check, token assign to this company = calculator typ...
Zahir Abd Latif

October 23, 2019

17:26 Support #10391 (User Acceptance Test): [SCP ID :##5158##] : EPF - to disable reference number fie...
development made at EPF 60 years CR Stephanie Sufrapto

October 22, 2019

14:50 Support #10391 (Work Completed-End life cycle): [SCP ID :##5158##] : EPF - to disable reference n...
Hi,
Kindly attend below request:
as discussed, during EPF testing for age above 60 years, EPF team request to dis...
Zahir Abd Latif

October 21, 2019

12:16 Support #10380 (Development / Work In Progress): [SCP ID :##5153##] : SOCSO upload - service unav...
Issue related to [SCP ID :##5149##] : key in invalid token number
Will remain open until the user retry the tran...
Stephanie Sufrapto
12:07 Support #10380 (Work Completed-End life cycle): [SCP ID :##5153##] : SOCSO upload - service unava...
Hi Stephanie,
Kindly attend below request....
Nurul Akmal
11:33 Migration #10358: Migration_ID111: Migration Plan for AGRONET Enhancement for UI/UX
Steph,
Please help review.
Anonymous
10:41 Support #10372 (System Integration Test): [SCP ID :##5149##] : key in invalid token number - erro...
Siti Balqis Othman
10:40 Support #10347 (System Integration Test): [SCP ID :##5146##] : COMPLAINT UNABLE TO RECEIVE TAC | ...
Siti Balqis Othman
10:38 Support #10347 (Pending Prod Deployment): [SCP ID :##5146##] : COMPLAINT UNABLE TO RECEIVE TAC | ...
Root Cause:
This issue happened because the SMS message length is more than 160 characters. That why you will gettin...
Siti Balqis Othman
10:36 Support #10372 (Pending Prod Deployment): [SCP ID :##5149##] : key in invalid token number - erro...
Root cause:
This issue happened because the requested error parameter is not found.
Solution:
Update the parame...
Siti Balqis Othman

October 18, 2019

10:23 Migration #10358: Migration_ID111: Migration Plan for AGRONET Enhancement for UI/UX
updated. Siti Balqis Othman

October 17, 2019

13:59 Support #10372 (Work Completed-End life cycle): [SCP ID :##5149##] : key in invalid token number ...
Hi,
Kindly attend below request:
perform 3rd party & ibg transfer, when keyin invalid token number, bib prompt "s...
Zahir Abd Latif

October 16, 2019

09:32 Migration #10358 (Dropped-End of life cycle): Migration_ID111: Migration Plan for AGRONET Enhance...
Hi Amy,
Kindly, help to review the attached migration plan document.
Thank you.
Siti Balqis Othman

October 15, 2019

11:29 Support #10331 (Investigation): [SCP ID :##5139##] : IBG 2nd validation issue
Unable to found the root cause. However, the investigation are still in progress, will update later when the root cau... Siti Balqis Othman

October 14, 2019

18:48 Support #10331: [SCP ID :##5139##] : IBG 2nd validation issue
Balqis,
Please help follow-up.
Steph Update: Cant replicate.. ilah and me trying to find how they issue raised
Anonymous
 

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