Activity

From December 21, 2019 to January 19, 2020

16:19 Support #10124 (Work Completed-End life cycle): [SCP ID :##5079##] : click socso - session expired: Hi,
Please close this issue. Migrate at Migration ID113 @ 16 January 2020 Stephanie Sufrapto
16:19 Support #10398 (Work Completed-End life cycle): [SCP ID :##5162##] : Single user - socso upload i...: Hi,
Please close this issue. Migrate at Migration ID113 @ 16 January 2020 Stephanie Sufrapto
16:19 Support #10372 (Work Completed-End life cycle): [SCP ID :##5149##] : key in invalid token number ...: Hi,
Please close this issue. Migrate at Migration ID113 @ 16 January 2020 Stephanie Sufrapto
16:19 Support #10141 (Work Completed-End life cycle): [SCP ID :##5089##] : BIB - Zakat issue: Hi,
Please close this issue. Migrate at Migration ID113 @ 16 January 2020 Stephanie Sufrapto

10:04 Support #10545 (Pending Customer Feedback): [SCP ID :##5211##] : Cannot activate single user_MY00...: Need confirmation with SM what the response for unbind when the token not yet bind with user.
As we replicate in S... Stephanie Sufrapto

13:34 Support #10552 (Investigation): [SCP ID :##5216##] : UNABLE TO LOGIN INITIATOR : S.B.S.K. PLANTAT...: Cannot find the root cause.
Solution: asking for user to re-test on different web browser Bramantyo Pujo Wiyono

11:20 Support #10552 (Work Completed-End life cycle): [SCP ID :##5216##] : UNABLE TO LOGIN INITIATOR : ...: Hi,
Kindly attend below request:
Customer informed she unable to login initiator via Agronetbiz as the error appe... Zahir Abd Latif

12:28 Support #10550 (Closed - End of life cycle): [SCP ID :##5215##] : UPASS JNDI cause session issue...: Hi,
Kindly attend below request:
As aware we are facing session issue and deadlock issue at upass after CUA migra... Zahir Abd Latif
12:19 Support #10549: [SCP ID :##5214##] : BIB - transaction history loading & hit internal server error: Hi CF.
Please help to look into this. it should go to another server if one server it's too heavy.
Stephanie Sufrapto
12:16 Support #10549 (Work Completed-End life cycle): [SCP ID :##5214##] : BIB - transaction history lo...: Hi,
Kindly attend below request:
Please look into this issue urgently, we have face this issue twice on 19/12/201... Zahir Abd Latif

16:21 Support #10547 (Closed - End of life cycle): [SCP ID :##5213##] : RPP SI failed.: Hi,
Kindly attend below request:
Pelanggan memaklumkan transaksi SI tidak berjaya – New RPP Instant Transfer.
... Zahir Abd Latif
16:03 Support #10545 (Work Completed-End life cycle): [SCP ID :##5211##] : Cannot activate single user_...: Hi,
Kindly attend below request:
Customer unable to proceed with FTL for single user as error inavlid username an... Zahir Abd Latif

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