B - Production Support » Agrobank Support

June 05, 2020

13:36 Support #10853 (Work Completed-End life cycle): [SCP ID :##5376##] : duitnow transaction rejected...

Hi,
Kindly attend below request:
Currently duitnow pay to account to Credit Card and Loan hit error 45 due to cre... Zahir Abd Latif

June 04, 2020

17:51 Support #10847 (Work Completed-End life cycle): [SCP ID :##5375##] : login bib session expired

Hi,
Kindly attend below request:
BIB customer complaint they cannot login, session expired
Company Id
Compa... Zahir Abd Latif

14:51 Support #10830 (Pending Customer Feedback): SCP ID :##5366##] : socso issue

Reported Issue :
Customer Ever Fresh Cameron Sdn Bhd upload socso payment for 03/2020 via agronetBiz. Unfortunately ... Siti Balqis Othman

June 02, 2020

17:26 Support #10830: SCP ID :##5366##] : socso issue

Hi Balqis. As per conversation, please assit. TQ Stephanie Sufrapto

17:13 Support #10830 (Work Completed-End life cycle): SCP ID :##5366##] : socso issue

Hi,
Kindly attend below request:
Customer Ever Fresh Cameron Sdn Bhd upload socso payment for 03/2020 via agronet... Zahir Abd Latif

May 29, 2020

15:56 Support #10814 (Work Completed-End life cycle): [SCP ID :##5357##] : BIB Account management issue...

Hi,
Kindly attend below request:-
Customer BIB request to view all his financing account however we unable to app... Zahir Abd Latif

May 27, 2020

11:25 Support #10792: SCP ID :##5338##] : CM2002000023 Proposed process on measure to CURB Account

Not migrate at production yet. Reassign to stephanie Stephanie Sufrapto

11:24 Support #10800: [SCP ID :##5344##] : SMS notification issue

Not migrate at production yet. Reassign to stephanie Stephanie Sufrapto

11:14 Support #10706: [SCP ID :##5287##] : Transaction status issue

Not migrate at production yet. Reassign to stephanie Stephanie Sufrapto

10:33 Support #10730 (Work Completed-End life cycle): [SCP ID :##5299##] : IBAM Inquiry Enhancement

deploy to production 6 May 2020 Stephanie Sufrapto

May 22, 2020

17:15 Support #10800 (Closed - End of life cycle): [SCP ID :##5344##] : SMS notification issue

Issue closed in SCP. Zahir Abd Latif

17:15 Support #10792 (Closed - End of life cycle): SCP ID :##5338##] : CM2002000023 Proposed process on...

Issue closed in SCP. Zahir Abd Latif

May 21, 2020

14:33 Support #10800 (Pending Customer Feedback): [SCP ID :##5344##] : SMS notification issue

Stephanie, May 20, 2020 04:26 PM:-
Hi Kak Ilah,
Please find the fixes for this issue attached below.
Issue cause... Zahir Abd Latif

14:30 Support #10792 (Pending Customer Feedback): SCP ID :##5338##] : CM2002000023 Proposed process on ...

Stephanie, May 19, 2020 01:41 PM:-... Zahir Abd Latif

May 20, 2020

13:18 Support #10800 (Closed - End of life cycle): [SCP ID :##5344##] : SMS notification issue

Hi,
Kindly attend below request:
Mohon semakan, saya membuat pindahan ke akaun sendiri menggunakan Favourite tran... Zahir Abd Latif

May 18, 2020

10:40 Support #10792 (Closed - End of life cycle): SCP ID :##5338##] : CM2002000023 Proposed process on...

Hi,
Kindly attend below request:
As discussed, there is new CR at host that introduce new host error code for ina... Zahir Abd Latif