Activity

From June 10, 2020 to July 09, 2020

July 09, 2020

18:09 Support #11021 (Work Completed-End life cycle): [SCP ID :##5421##] : JomPAY Notify Completion - p...
Hi,
Kindly attend below request:-
? Customer's information furnished in NotifyCompletion v2 (NC2) to be accurate ...
Zahir Abd Latif

July 07, 2020

11:59 Support #11004 (Work Completed-End life cycle): [SCP ID :##5415##] : IBAM ADMIN ID DORMANT
Hi,
Kindly attend below request:-
IBAM Administrator ID dormant, please help to check.
Zahir Abd Latif

July 01, 2020

14:56 Support #10980 (Rejected - End of life cycle): [SCP ID :##5407##] : UNABLE TO REPRINT RECEIPT VI...
Hi,
Kindly attend below request:-
Customer unable to reprint receipt via agronet since yesterday until today(26/6...
Zahir Abd Latif

June 23, 2020

17:57 Support #10545 (Work Completed-End life cycle): [SCP ID :##5211##] : Cannot activate single user_...
Issue caused by duplication of username at TB_AM_USER. RIB user for mohazim created 2013-01-22 where BIB user for moh... Stephanie Sufrapto
17:55 Support #10690 (Pending Customer Feedback): [SCP ID :##5278##] : NC Debit Date Exceeded 15 Seconds
My reply at 12 March 2020
We double check on the latest war file deploy to you it's included fixes for this.
Belo...
Stephanie Sufrapto
17:53 Support #10875 (System Integration Test): [SCP ID :##5383##] : UNSUCCESSFUL TRANSACTION (SESSION...
Update:
Ilah waiting for data with name longer than 109 in SIT for testing.
Stephanie Sufrapto
17:52 Support #10814 (Development / Work In Progress): [SCP ID :##5357##] : BIB Account management issu...
Issue: IBAM unable to add when account > 30
SOlution : Fix the logic when edit account management and add column aud...
Stephanie Sufrapto
17:49 Support #10875 (Pending Customer Feedback): [SCP ID :##5383##] : UNSUCCESSFUL TRANSACTION (SESSI...
Stephanie, Jun 12, 2020 01:56 PM:-
Issue cause by the Creditor Name length is 109
!https://support.penril.net/inl...
Zahir Abd Latif

June 17, 2020

15:24 Enhancement #10882 (Finished Development): [SCP ID :##5387##] : EIBFT transaction after Migration...
Finding root cause:
EIBFT transaction after 15 May 2020 is caused by EIBFT transaction initialized before Migration ...
Siti Balqis Othman

June 16, 2020

14:06 Enhancement #10882 (Closed - End of life cycle): [SCP ID :##5387##] : EIBFT transaction after Mig...
Hi Bal,
Kindly attend below request....
Nurul Akmal

June 12, 2020

13:28 Support #10875 (Work Completed-End life cycle): [SCP ID :##5383##] : UNSUCCESSFUL TRANSACTION (S...
Hi,
Kindly attend below request:
Customer initiator unable to perform DuitNow transaction to CIMB account with er...
Zahir Abd Latif

June 11, 2020

15:28 Support #10830: SCP ID :##5366##] : socso issue
Update info,
Socso has requested the bank to send EMPR01 to them.
After investigating with kak ilah, the EMPRO1 ...
Siti Balqis Othman
10:15 Support #10710 (Work Completed-End life cycle): [SCP ID :##5290##] : Cuba beli Takaful online tap...
Deploy to Production 16 April 2020.
Zahir kindly close this issue . Thank you
Stephanie Sufrapto
10:13 Support #10677 (Work Completed-End life cycle): [SCP ID :##5273##] : Customer unabale to view fin...
Deployed to production
Zahir Kindly close this issue. Thank you
Stephanie Sufrapto
10:09 Support #10847 (Work Completed-End life cycle): [SCP ID :##5375##] : login bib session expired
Issue cause by user from 2 company have same account number.
Solution : Agrobank need to remove the duplicate accou...
Stephanie Sufrapto
09:54 Support #10853 (System Integration Test): [SCP ID :##5376##] : duitnow transaction rejected code 45
Agrobank request to add checking for CreditAcctType. Based on below criteria. Changes made in Acct Inquiry and Transa... Stephanie Sufrapto
 

Also available in: Atom