B - Production Support » Agrobank Support

July 20, 2020

09:49 Support #11004 (Work Completed-End life cycle): [SCP ID :##5415##] : IBAM ADMIN ID DORMANT

Provide script to ilah on 7 July 2020.
Ilah run query at production 1t 15 July 2020
Zahir,Kindly close this tick... Stephanie Sufrapto

09:44 Support #11021 (System Integration Test): [SCP ID :##5421##] : JomPAY Notify Completion - payer I...

Provide the patch to ilah 17 July 2020
Email title: Re: [Request ID :##5421##] : JomPAY Notify Completion - payer ID... Stephanie Sufrapto

July 09, 2020

18:09 Support #11021 (Work Completed-End life cycle): [SCP ID :##5421##] : JomPAY Notify Completion - p...

Hi,
Kindly attend below request:-
? Customer's information furnished in NotifyCompletion v2 (NC2) to be accurate ... Zahir Abd Latif

July 07, 2020

11:59 Support #11004 (Work Completed-End life cycle): [SCP ID :##5415##] : IBAM ADMIN ID DORMANT

Hi,
Kindly attend below request:-
IBAM Administrator ID dormant, please help to check. Zahir Abd Latif

July 01, 2020

14:56 Support #10980 (Rejected - End of life cycle): [SCP ID :##5407##] : UNABLE TO REPRINT RECEIPT VI...

Hi,
Kindly attend below request:-
Customer unable to reprint receipt via agronet since yesterday until today(26/6... Zahir Abd Latif

June 23, 2020

17:57 Support #10545 (Work Completed-End life cycle): [SCP ID :##5211##] : Cannot activate single user_...

Issue caused by duplication of username at TB_AM_USER. RIB user for mohazim created 2013-01-22 where BIB user for moh... Stephanie Sufrapto

17:55 Support #10690 (Pending Customer Feedback): [SCP ID :##5278##] : NC Debit Date Exceeded 15 Seconds

My reply at 12 March 2020
We double check on the latest war file deploy to you it's included fixes for this.
Belo... Stephanie Sufrapto

17:53 Support #10875 (System Integration Test): [SCP ID :##5383##] : UNSUCCESSFUL TRANSACTION (SESSION...

Update:
Ilah waiting for data with name longer than 109 in SIT for testing. Stephanie Sufrapto

17:52 Support #10814 (Development / Work In Progress): [SCP ID :##5357##] : BIB Account management issu...

Issue: IBAM unable to add when account > 30
SOlution : Fix the logic when edit account management and add column aud... Stephanie Sufrapto

17:49 Support #10875 (Pending Customer Feedback): [SCP ID :##5383##] : UNSUCCESSFUL TRANSACTION (SESSI...

Stephanie, Jun 12, 2020 01:56 PM:-
Issue cause by the Creditor Name length is 109
!https://support.penril.net/inl... Zahir Abd Latif