B - Production Support » Agrobank Support

August 19, 2020

17:52 Support #11098 (Work Completed-End life cycle): [SCP ID :##5458##] : REMOVE PENDING TRANSACTION :...

Stephanie Sufrapto

17:52 Support #11098 (Development / Work In Progress): [SCP ID :##5458##] : REMOVE PENDING TRANSACTION ...

BIB_APPROVER_STATUS can see there are 2 approvers had approved the transaction on 26 March 2020.
BIB_USER can see t... Stephanie Sufrapto

17:48 Support #11133 (Work Completed-End life cycle): [SCP ID :##5470##] : request to change BIB compan...

Provide query to update single user to multiple user
query run at 19 August 2020
Kindly close this issue. thank you Stephanie Sufrapto

17:48 Support #11130 (Work Completed-End life cycle): [SCP ID :##5468##] : ERROR DUITNOW ( IB not allo...

Issue: Add space in validation rules for RPP duitnow.
Deployed in 18 August 2020
Kindly close this. thank you Stephanie Sufrapto

17:47 Support #11139 (Pending Customer Feedback): [SCP ID :##5471##] : LHDN REPORT ISSUE

After check the data given, there has a transaction with amount 2261.45 and the updated date is 10/08/2020.
Since ou... Stephanie Sufrapto

August 18, 2020

16:57 Support #11139 (Closed - End of life cycle): [SCP ID :##5471##] : LHDN REPORT ISSUE

Hi,
Kindly attend below request:-
Mohon semakan semula data bagi bank AGRO BANK 3 bertarikh 14/8/2020 dengan piha... Zahir Abd Latif

16:18 Support #11131 (Work Completed-End life cycle): [SCP ID :##5469##] : Cannot create user ( Agronet...

We able to replicate the issue at SIT and UAT environment but we unable to replicate the issue in local computer.
Th... Siti Balqis Othman

13:23 Support #11133 (Work Completed-End life cycle): [SCP ID :##5470##] : request to change BIB compan...

Hi,
Kindly attend below request:
DBD team request to change BIB company type from single user to multiple user. P... Zahir Abd Latif

09:38 Support #11131 (Work Completed-End life cycle): [SCP ID :##5469##] : Cannot create user ( Agronet...

Hi,
Kindly attend below request:-
Multiple AgronetBiz account report issue with unable to create user.
Page st... Zahir Abd Latif

09:34 Support #11130 (Work Completed-End life cycle): [SCP ID :##5468##] : ERROR DUITNOW ( IB not allo...

Hi,
Kindly attend below request:-
As informed, after sukuk deployment IB not allow space in recipient reference a... Zahir Abd Latif

August 13, 2020

13:32 Support #11088 (Pending Customer Feedback): [SCP ID :##5451##] : ‘session expired’ whenever custo...

06/08/2020:
From Upass log below we are able to see the TAC request is successful. So customer should receive the TA... Stephanie Sufrapto

13:31 Support #11098 (Investigation): [SCP ID :##5458##] : REMOVE PENDING TRANSACTION : SAWIT BERKAT (L...

Stephanie Sufrapto

13:30 Support #11105 (Investigation): [SCP ID :##5461##] : SESSION EXPIRED : MAGESWARI A/P SUPERAMANIAM...

Stephanie Sufrapto

12:06 Support #11105 (Work Completed-End life cycle): [SCP ID :##5461##] : SESSION EXPIRED : MAGESWARI ...

Hi,
Kindly attend below request:-
Pelanggan tidak dapat login di Agronet setelah membuat pengaktifan akaun. Sele... Zahir Abd Latif

August 12, 2020

12:38 Support #11098 (Work Completed-End life cycle): [SCP ID :##5458##] : REMOVE PENDING TRANSACTION :...

Hi,
Kindly attend below request:-
When Approver click reject to reject transaction, error "Session Expired" and t... Zahir Abd Latif

August 10, 2020

13:18 Support #10792: SCP ID :##5338##] : CM2002000023 Proposed process on measure to CURB Account

[Agro] Migration ID137
DEPLOYED 7 August 2020 Stephanie Sufrapto

August 06, 2020

15:30 Support #11088 (Rejected - End of life cycle): [SCP ID :##5451##] : ‘session expired’ whenever cu...

Hi,
Kindly attend below request:
This customer to perform transaction.The error shows ‘session expired’ whenever ... Zahir Abd Latif

July 29, 2020

16:41 Support #10689 (Work Completed-End life cycle): [SCP ID :##5277##] : rename demo navigation

Migrated on 24 July 2020.
Kindly close this issue Stephanie Sufrapto

16:16 Support #10980 (Development / Work In Progress): [SCP ID :##5407##] : UNABLE TO REPRINT RECEIPT ...

This issue is related to an issue reported previously. Re: [Request ID :##5287##] : Transaction status issue
We wi... Stephanie Sufrapto

16:11 Support #10681 (Work Completed-End life cycle): [SCP ID :##5275##] : Approve LHDN, session expired

Migrated 27 april 2020
Kindly close this issue Stephanie Sufrapto

16:10 Support #10422: [SCP ID :##5177##] : ISSUE - CANNOT DELETE GROUP PROFILE IN IBAM PROD & UAT

Migrated 6 March 2020
Kindly close this issue Stephanie Sufrapto

16:06 Support #10420: [SCP ID :##5176##] : Incorrect Transaction History Through Agronet : MY0062514 ...

No feedback from customer. Please close this. thank you Stephanie Sufrapto

16:05 Support #10664 (Work Completed-End life cycle): [SCP ID :##5266##] : approve payee update - servi...

Migrated 10 March 2020
Kindly close this issue Stephanie Sufrapto

16:04 Support #10516 (Work Completed-End life cycle): [SCP ID :##5202##] : IBAM: error while checker ap...

Migrated 10 March 2020
Kindly close this issue Stephanie Sufrapto

16:03 Support #10853 (Work Completed-End life cycle): [SCP ID :##5376##] : duitnow transaction rejected...

Migrated 2 July 2020
Kindly close this issue Stephanie Sufrapto

16:02 Support #10814 (Work Completed-End life cycle): [SCP ID :##5357##] : BIB Account management issue...

Migrated ID135 on 21 July 2020
Kindly close this issue Stephanie Sufrapto

16:00 Support #11064 (System Integration Test): [SCP ID :##5442##] : Second validation ‘Y’ but ID numbe...

24/07/2020
Since we unable to replicate the issue. I added additional checking second validation. It should be trans... Stephanie Sufrapto

July 24, 2020

12:35 Support #11062 (System Integration Test): [SCP ID :##5440##] : Cannot Access To Token Security M...

issue token management pagination jsp.
Provide patch to ilah 24 July 2020 Stephanie Sufrapto

12:20 Support #11064 (Work Completed-End life cycle): [SCP ID :##5442##] : Second validation ‘Y’ but ID...

Hi,
Kindly attend below request:
please help to check this issue urgently. Detail please refer attachme Zahir Abd Latif

10:05 Support #11062 (Work Completed-End life cycle): [SCP ID :##5440##] : Cannot Access To Token Secu...

Hi,
Kindly attend below request:
Cannot Access To Token Security Management BIB page keep loading.
Zahir Abd Latif