B - Production Support » Agrobank Support

March 12, 2021

10:32 Support #11554 (Closed - End of life cycle): [SCP ID :##5763##] : unable to perform FTL with erro...

Issue closed in SCP. Zahir Abd Latif

March 01, 2021

15:46 Support #11559 (Work Completed-End life cycle): [SCP ID :##5769##] : Reset password/forgot passwo...

Hi Stepahanie,
Kindly assist below request.
Please help to check and fix this issue urgently. All ib customer fac... Nurul Akmal

February 25, 2021

16:26 Support #11554 (Pending Customer Feedback): [SCP ID :##5763##] : unable to perform FTL with error...

User should to Reset password not FTL. Kindly ask contact center to assist on Reset password.
As mentioned earlier,... Stephanie Sufrapto

February 23, 2021

17:42 Support #11553 (Pending Customer Feedback): [SCP ID :##5762##] : Customer unable to login as sing...

Based on data from TB_AM_PAIRING and log, this user got lock due to exceeding OTP maximum try. Thus, the user reque... Siti Balqis Othman

14:42 Support #11550 (Pending UAT Deployment): [SCP D :##5761##] : Change the error code from 1A(B2C) a...

The patch already delivers to Izzati. Siti Balqis Othman

13:45 Support #11554 (Closed - End of life cycle): [SCP ID :##5763##] : unable to perform FTL with erro...

Hi,
Kindly attend below request:-
Corporate administrator unable to perform FTL with error username or PIN number... Zahir Abd Latif

13:41 Support #11553 (Pending Customer Feedback): [SCP ID :##5762##] : Customer unable to login as sing...

Hi,
Kindly attend below request:-
Customer call contact centre 19/2/2021 for activation agronetbiz Mobile Token (... Zahir Abd Latif

11:37 Support #11550 (Work Completed-End life cycle): [SCP D :##5761##] : Change the error code from 1A...

Hi,
Kindly attend below request:-
As discussed with user last week, please help to change the error code to 85 wh... Zahir Abd Latif