B - Production Support » Agrobank Support

October 05, 2021

11:57 Support #12376 (Development / Work In Progress): [SCP ID :##5994##] : IBAM - SYSTEM UNAVAILABLE

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Today we received complaint from IBAM user on error system unavailable as below... Zahir Abd Latif

September 27, 2021

01:52 Support #12366 (Work Completed-End life cycle): [SCP ID :##5989##] : Agronetbiz login - session ...

Finding
Finding from the log for based on username. It seems ib unable to display the error message to the customer.... Siti Balqis Othman

09:33 Support #12366 (Work Completed-End life cycle): [SCP ID :##5989##] : Agronetbiz login - session ...

Hi,
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please help to check this issue.
1
Customer called and unable to login Ag... Zahir Abd Latif

September 21, 2021

14:46 Support #12337 (Pending Prod Deployment): [SCP ID :##5980##] : Exceed Company Daily Limit

Issue : BIB includes SI delele inside company daily limit calculation.
Solution : we will exclude SI delete from C... Stephanie Sufrapto

September 18, 2021

09:59 Support #12343 (Work Completed-End life cycle): [SCP ID :##5984##] : FPX - session expired

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Customer experience session expired once click confirm button when perform FPX t... Zahir Abd Latif

09:55 Support #12342 (Work Completed-End life cycle): [SCP ID :##5983##] : FPX - not received TAC

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Hi Team,

I am not receive TAC when perform fpx transaction. Recently we ... Zahir Abd Latif

September 15, 2021

12:49 Support #12337 (Pending Prod Deployment): [SCP ID :##5980##] : Exceed Company Daily Limit

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BIB customer unable to perform maintenance DuitNow (delete SI) with error excee... Zahir Abd Latif

September 13, 2021

09:56 Support #12326 (Work Completed-End life cycle): [SCP ID :##5977##] : ISS report issue

We suspect issue is caused by JRXML use to export the excel.
Solution:We change the to using file to padding csv whi... Stephanie Sufrapto

September 10, 2021

10:29 Support #12326 (Work Completed-End life cycle): [SCP ID :##5977##] : ISS report issue

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FYI, ISS report for august 2021 was not successfully generated. I try generate... Zahir Abd Latif