Activity
From February 07, 2022 to March 08, 2022
March 08, 2022
- 15:49 Support #12846 (Work Completed-End life cycle): [SCP ID :##6182##] : RIB - BLOCK ATM
- Hi,
Kindly attend below request:-
Please help to check. User cannot select the other card number for maintenance ...
March 01, 2022
- 16:53 Support #12827 (Investigation): [SCP ID :##6163##] : Not Received TAC for FPX
- Hi team,
Update inform on the customer issue,
On 01 March 2022:
1) Request Izzati to ask En. Khairul to retry ...
February 28, 2022
- 17:19 Support #12827 (Work Completed-End life cycle): [SCP ID :##6163##] : Not Received TAC for FPX
- Hi,
Kindly attend below request:-
Today we received complaint from En Khairul Azman saying that he did not receiv...
February 23, 2022
- 16:43 Support #12819 (Development / Work In Progress): [SCP ID :##6155##] : session expired :SD IMPEX...
- Hi team
Root Cause:
Based on log as below, the ib throws session expired due BIB_ACCOUNT table return more than 1...
February 22, 2022
- 17:13 Support #12819 (Work Completed-End life cycle): [SCP ID :##6155##] : session expired :SD IMPEX ...
- Hi,
Kindly attend below request:-
Pelanggan mempunyai dua akaun Agronetbiz, kedua-dua akaun mengalami masalah sam...
February 18, 2022
- 09:41 Support #12810 (Pending SIT Deployment): [SCP ID :##6148##] : approve ibam disable admin - system...
- Hi team,
Root cause:
Issue because IB passes display name "Rosli Bin Saidin" instead of user alias to method par...
February 17, 2022
- 16:42 Support #12147: [SCP ID :##5939##] : API Gateway down
- Hi team,
Finding issue based on log analysis from IBM, Agrobank DBA team and JMeter load test.
1) IBM and DBA te... - 16:41 Support #12810 (Work Completed-End life cycle): [SCP ID :##6148##] : approve ibam disable admin -...
- Hi,
Kindly attend below request:-
please help to check, error system not ready when approver approve IBAM id main... - 16:09 Support #12784 (Development / Work In Progress): [SCP ID :##6135##] : unable to activate rib cust...
- Reported Issue:
IBAM user unable to perform activation on the user with username Rahimah76
Root Cause:
Duplicat... - 12:18 Support #12147: [SCP ID :##5939##] : API Gateway down
- Hi Balqis,
Please update the status here, since this case related to the CUA deadlock.
Thank you
February 16, 2022
- 09:07 Support #12797 (Pending UAT Deployment): [SCP ID :##6143##] : MERCHANT QR CODE ERROR - DECODE_VAL...
- Root cause:
The merchant category code is empty. As per requirement, this merchant category field should be mandator...
February 14, 2022
- 07:17 Support #12797 (Work Completed-End life cycle): [SCP ID :##6143##] : MERCHANT QR CODE ERROR - DEC...
- Hi,
Kindly attend below request:
please help to check this issue.
Company Name : Masjid Ar-Raudhah As-Sakinah
...
February 07, 2022
- 14:53 Support #12784 (Investigation): [SCP ID :##6135##] : unable to activate rib customer account
- 12:47 Support #12784 (Internal Testing): [SCP ID :##6135##] : unable to activate rib customer account
- Hi,
Kindly attend below request:-
Kindly assist to check as agent unable to activate customer account.
Th...
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