B - Production Support » Agrobank Support

June 02, 2022

12:45 Support #13041 (Work Completed-End life cycle): [SCP ID :##6296##] : FPX SLOWNESS DURING DR - err...

Hi,
Kindly attend below request:-
Need your help to check issue on FPX slowness reported during DR drill activity... Zahir Abd Latif

May 30, 2022

14:50 Support #13036 (Closed - End of life cycle): [SCP ID :##6292##] : UNABLE TO CLICK AGRONETBIZ : JI...

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Customer having a problem to click login agronetbiz at agrobank webiste as the ... Zahir Abd Latif

May 26, 2022

11:48 Support #12870 (Work Completed-End life cycle): [SCP ID :##6204##] : AGRONETBIZ - APPROVER BEING ...

Dear team,
-Chronology-
[17/03/2022]
Finding issue
User: Kwtiam
Description: This user has been locked due to... Siti Balqis Othman

May 25, 2022

17:03 Support #13032 (Work Completed-End life cycle): [SCP ID :##6290##] : INVALID USERNAME OR PIN (AGR...

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Corporate admin unable to reset password with error username or pin is invalid.... Zahir Abd Latif

May 23, 2022

10:10 Support #13024 (Work Completed-End life cycle): [SCP ID :##6286##] : SESSION EXPIRED AFTER REQUES...

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Customer unable to performed DuitNow transaction since 2020 until now. After ke... Zahir Abd Latif

May 20, 2022

12:41 Support #12953 (Work Completed-End life cycle): [SCP ID :##6261##] : System log for RIB & BIB too...

Hi Zahir, can close this ticket. Patch already migrated to production on 20/5/2022 Siti Balqis Othman

May 18, 2022

15:54 Support #13009 (Work Completed-End life cycle): [SCP ID :##6282##] : AGRONetBIZ Issue : Agrobank ...

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Kindly attend below request:-
Corporate admin unable to view all list of users in IB Service Administration>U... Zahir Abd Latif