B - Production Support » Agrobank Support

June 20, 2022

11:46 Support #12869 (Work Completed-End life cycle): [SCP ID :##6203##] : IBAM - Keep loading

*Finding:* We found JDBC connection error as below
[3/16/22 12:41:58:008 SGT] 0000015b SystemOut O [16/03/2022... Siti Balqis Othman

11:32 Support #11612 (Work Completed-End life cycle): [SCP ID :##5798##] : Jompay transaction rejected

Migrated to production on 17/06/2022. Can close this ticket Siti Balqis Othman

11:29 Support #12875 (Work Completed-End life cycle): [SCP ID :##6209##] : SMS truncated

Migrated to production on 17/06/2022. Can close this ticket Siti Balqis Othman

11:29 Support #12875 (Development / Work In Progress): [SCP ID :##6209##] : SMS truncated

Siti Balqis Othman

11:28 Support #12996 (Work Completed-End life cycle): [SCP ID :##6276##] : SESSION EXPIRED AGRONETBIZ ...

Migrated to production on 17/06/2022. Can close this ticket
Finding:
Based on the log given, the DuitNow transac... Siti Balqis Othman

11:23 Support #13009 (Work Completed-End life cycle): [SCP ID :##6282##] : AGRONetBIZ Issue : Agrobank ...

Migrated to production on 17/06/2022. Can close this ticket Siti Balqis Othman

June 02, 2022

12:45 Support #13041 (Work Completed-End life cycle): [SCP ID :##6296##] : FPX SLOWNESS DURING DR - err...

Hi,
Kindly attend below request:-
Need your help to check issue on FPX slowness reported during DR drill activity... Zahir Abd Latif

May 30, 2022

14:50 Support #13036 (Closed - End of life cycle): [SCP ID :##6292##] : UNABLE TO CLICK AGRONETBIZ : JI...

Hi,
Kindly attend below request:-
Customer having a problem to click login agronetbiz at agrobank webiste as the ... Zahir Abd Latif

May 26, 2022

11:48 Support #12870 (Work Completed-End life cycle): [SCP ID :##6204##] : AGRONETBIZ - APPROVER BEING ...

Dear team,
-Chronology-
[17/03/2022]
Finding issue
User: Kwtiam
Description: This user has been locked due to... Siti Balqis Othman

May 25, 2022

17:03 Support #13032 (Work Completed-End life cycle): [SCP ID :##6290##] : INVALID USERNAME OR PIN (AGR...

Hi,
Kindly attend below request:-
Corporate admin unable to reset password with error username or pin is invalid.... Zahir Abd Latif

May 23, 2022

10:10 Support #13024 (Work Completed-End life cycle): [SCP ID :##6286##] : SESSION EXPIRED AFTER REQUES...

Hi,
Kindly attend below request:-
Customer unable to performed DuitNow transaction since 2020 until now. After ke... Zahir Abd Latif