Activity
From August 22, 2024 to September 20, 2024
Today
- 10:13 Maybank Custody Support Support #14184 (Development / Work In Progress): SCP ID :##7146##] : To add the client name
- 10:08 Maybank Custody Support Support #14100 (Work Completed-End life cycle): [SCP ID :##7089##] : To add MSS - Billing & Repor...
- Production date 6 September 2024
September 19, 2024
- 11:09 Maybank Custody Support Support #14184 (Development / Work In Progress): SCP ID :##7146##] : To add the client name
- Hi Najmi,
Kindly assist below request.... - 11:06 Maybank Custody Support Support #14183 (New - Begin Life Cycle): [SCP ID :##7145##] : Report font format (RPT006, RPT007)
- Hi Najmi,
Kindly assist below request....
September 18, 2024
- 10:20 Maybank Custody Support Support #14047 (Development / Work In Progress): [SCP ID :##7063##] : eCustody Latest User Manual
- 10:19 Maybank Custody Support Support #14178 (User Acceptance Test): [SCP ID :##7140##] : Trade Authorization - Does not reset ...
- 10:19 Maybank Custody Support Support #14178 (Development / Work In Progress): [SCP ID :##7140##] : Trade Authorization - Does ...
- 10:19 Maybank Custody Support Support #14178 (Finished Development): [SCP ID :##7140##] : Trade Authorization - Does not reset ...
- 10:18 Maybank Custody Support Support #14174 (User Acceptance Test): [SCP ID :##7136##] : Cash Report (RPT011) - Unable to view...
- 10:18 Maybank Custody Support Support #14174 (Development / Work In Progress): [SCP ID :##7136##] : Cash Report (RPT011) - Unab...
- 10:18 Maybank Custody Support Support #14174 (Finished Development): [SCP ID :##7136##] : Cash Report (RPT011) - Unable to view...
- 10:18 Maybank Custody Support Support #14162 (User Acceptance Test): [SCP ID :##7125##] : Add 'Payment for Billing' in Payment ...
- 10:17 Maybank Custody Support Support #14162 (Development / Work In Progress): [SCP ID :##7125##] : Add 'Payment for Billing' i...
- 10:17 Maybank Custody Support Support #14162 (Finished Development): [SCP ID :##7125##] : Add 'Payment for Billing' in Payment ...
September 16, 2024
- 02:02 Maybank RCAS Support Support #14181 (New - Begin Life Cycle): [SCP ID :##7143##] : RCMS V24 SIT: New user creation Pas...
- Hi,
Kindly attend below request:-
Can you please check for new user creation Password pin email is not generated ...
September 11, 2024
- 17:49 Maybank Custody Support Support #14178 (Pending SIT Deployment): [SCP ID :##7140##] : Trade Authorization - Does not rese...
- Issue:
Local trade authorization display wrong trade data
Finding:
The web page does not reset the first selecte... - 17:32 Maybank Custody Support Support #14178 (User Acceptance Test): [SCP ID :##7140##] : Trade Authorization - Does not reset ...
- Hi,
Kindly attend below request:-
Trade Authorization - Does not reset to new session after checker view first su... - 13:33 Maybank RCAS Support Support #14177 (Investigation): [SCP ID :##7139##] : RSSO SIT - RCAS Defect: User Login_CFO SSO...
- 13:32 Maybank RCAS Support Support #14170 (Investigation): [SCP ID :##7133##] : RSSO SIT - User Login_Hard Token_Expired otp...
- 13:28 Maybank RCAS Support Support #14177 (Investigation): [SCP ID :##7139##] : RSSO SIT - RCAS Defect: User Login_CFO SSO...
- Hi,
Kindly attend below request:-
RSSO SIT - RCAS Defect: User Login_CFO SSO_Response code 6
September 09, 2024
- 19:08 Maybank Custody Support Support #14174: [SCP ID :##7136##] : Cash Report (RPT011) - Unable to view balance for account wi...
- Issue:
RPT011 missing data
Finding:
RPT011 unable to view data with multiple currencies
Solution:
Fix the ma... - 19:06 Maybank Custody Support Support #14162 (Pending SIT Deployment): [SCP ID :##7125##] : Add 'Payment for Billing' in Paymen...
- 19:06 Maybank Custody Support Support #14174 (Pending SIT Deployment): [SCP ID :##7136##] : Cash Report (RPT011) - Unable to vi...
- 19:06 Maybank Custody Support Support #14015 (Work Completed-End life cycle): [SCP ID :##7039##] : eCustody Shareholdings Repor...
- Production date 6 September 2024
- 19:06 Maybank Custody Support Support #13971 (Work Completed-End life cycle): [SCP ID :##7008##] : Global & Local
- Production date 6 September 2024
- 19:05 Maybank Custody Support Support #14091 (Work Completed-End life cycle): [SCP ID :##7080##] : Change mapping for Account N...
- Production date 6 September 2024
- 11:15 Maybank Custody Support Support #14174 (User Acceptance Test): [SCP ID :##7136##] : Cash Report (RPT011) - Unable to view...
- Hi,
Kindly attend below request:-
Unable to view multiple currencies in Cash Report (RPT011) for both (via Schedu...
September 04, 2024
- 16:47 Maybank RCAS Support Support #14161 (Closed - End of life cycle): [SCP ID :##7124##] : RCAS_ Add_Other Application Acc...
- Issue closed in SCP.
- 16:45 Maybank RCAS Support Support #14145 (Closed - End of life cycle): [SCP ID :##7116##] : RSSO SIT - Deleted Company User
- Issue closed in SCP.
- 16:41 Maybank RCAS Support Support #14113 (Closed - End of life cycle): [SCP ID :##7102##] : RE: 20240802/SECURE2U/FORDECO S...
- Issue closed in SCP.
- 16:40 Maybank RCAS Support Support #14044 (Closed - End of life cycle): [SCP ID :##7061##] : RE: New Customer Login reset pa...
- Issue closed in SCP.
- 16:38 Maybank RCAS Support Support #14013 (Closed - End of life cycle): [SCP ID :##7037##] : 20240509/PROD/RCAS : Nur Nasuha...
- Issue closed in SCP.
September 03, 2024
- 20:16 Maybank RCAS Support Support #14170 (Investigation): [SCP ID :##7133##] : RSSO SIT - User Login_Hard Token_Expired otp...
- Hi,
Kindly attend below request:-
M2UBIZM25-2316
Actual Result: User can still use Hard token OTP after 15 sec...
September 02, 2024
- 10:41 Maybank RCAS Support Support #14113 (Pending Customer Feedback): [SCP ID :##7102##] : RE: 20240802/SECURE2U/FORDECO SD...
- Saadah suspected client key in apps PIN (which is designed as 6 digit) during transaction approval.
During transacti... - 10:39 Maybank RCAS Support Support #14113 (Development / Work In Progress): [SCP ID :##7102##] : RE: 20240802/SECURE2U/FORDE...
- Customer reset password and retry, issue persists. Asked for logs during the attempt
- 10:34 Maybank RCAS Support Support #14013 (Pending Customer Feedback): [SCP ID :##7037##] : 20240509/PROD/RCAS : Nur Nasuha ...
- Advised to reset the password for user ID '00155709' and attempt to log in with the new password
- 10:32 Maybank RCAS Support Support #14013 (Development / Work In Progress): [SCP ID :##7037##] : 20240509/PROD/RCAS : Nur Na...
- According to the logs and spool provided, the HSM returned error response 01 – PIN verification failed
- 10:28 Maybank RCAS Support Support #14044 (Pending Customer Feedback): [SCP ID :##7061##] : RE: New Customer Login reset pas...
- Root Cause:
HSM return error 1 which is invalid credential during force change password attempt after first time log... - 10:27 Maybank RCAS Support Support #14044 (Development / Work In Progress): [SCP ID :##7061##] : RE: New Customer Login rese...
- the HSM returned error code 1 which is invalid credential ( wrong user id / password ) during reset password attempt
- 10:24 Maybank RCAS Support Support #14161 (System Integration Test): [SCP ID :##7124##] : RCAS_ Add_Other Application Access...
- Asked them confirm which API was triggered and the timestamp of the attempt of adding application access to the user
... - 10:20 Maybank RCAS Support Support #14145 (System Integration Test): [SCP ID :##7116##] : RSSO SIT - Deleted Company User
- Asked to confirm the timestamp and which API was triggered during the attempt to delete user from BBO SSO side
This ... - 10:17 Maybank RCAS Support Support #14145 (Development / Work In Progress): [SCP ID :##7116##] : RSSO SIT - Deleted Company ...
- Checked the logs and suspected the API was not triggered
August 29, 2024
- 17:17 Maybank Custody Support Support #14162 (User Acceptance Test): [SCP ID :##7125##] : Add 'Payment for Billing' in Payment ...
- Hi,
Kindly attend below request:-
Add 'Payment for Billing' in Payment Instruction Authorization email, examples ... - 12:51 Maybank Custody Support Support #14100: [SCP ID :##7089##] : To add MSS - Billing & Reporting email address in payment no...
- SQL:
UPDATE "APP_CONFIG" SET SETTING_VALUE='mss.cash@maybank.com;mss.billing@maybank.com' where SETTING_VALUE='mss.c...
August 27, 2024
- 19:10 Maybank RCAS Support Support #14161 (Development / Work In Progress): [SCP ID :##7124##] : RCAS_ Add_Other Application...
- 19:10 Maybank RCAS Support Support #14146 (Work Completed-End life cycle): [SCP ID :##7117##] : RSSO SIT - Unable to Update ...
- Root Cause:
The corporate ID data does not exist in the RCAS database causing NullPointerException when attempting t... - 19:09 Maybank RCAS Support Support #14146 (Development / Work In Progress): [SCP ID :##7117##] : RSSO SIT - Unable to Update...
- 19:08 Maybank RCAS Support Support #14147 (Work Completed-End life cycle): [SCP ID :##7118##] : Unable to Disable User in RC...
- Root Cause:
The corporate ID data does not exist in the RCAS database causing NullPointerException when attempting t... - 19:07 Maybank RCAS Support Support #14148 (Work Completed-End life cycle): [SCP ID :##7119##] : RSSO SIT - Error while perfo...
- Root Cause:
The corporate ID data does not exist in the RCAS database causing NullPointerException when attempting t... - 17:20 Maybank RCAS Support Support #14161 (Closed - End of life cycle): [SCP ID :##7124##] : RCAS_ Add_Other Application Acc...
- Hi,
Kindly attend below request:-
M2UBIZM25-2301
- 09:39 Maybank BII M2U-RIB Support Support #14120 (Closed - End of life cycle): [SCP ID :##7109##] : Failed Error when delete SI
- Duplicated
August 26, 2024
- 09:55 Maybank RCAS Support Support #14146: [SCP ID :##7117##] : RSSO SIT - Unable to Update User in RCAS. "Session Expired"
- Root Cause:
The corporate ID data does not exist in the RCAS database causing NullPointerException when attempting t... - 09:54 Maybank RCAS Support Support #14147 (Development / Work In Progress): [SCP ID :##7118##] : Unable to Disable User in R...
- Root Cause:
The corporate ID data does not exist in the RCAS database causing NullPointerException when attempting t... - 09:53 Maybank RCAS Support Support #14148 (Development / Work In Progress): [SCP ID :##7119##] : RSSO SIT - Error while perf...
- Root Cause:
The corporate ID data does not exist in the RCAS database causing NullPointerException when attempting t...
August 22, 2024
- 11:50 Maybank RCAS Support Support #14113 (Investigation): [SCP ID :##7102##] : RE: 20240802/SECURE2U/FORDECO SDN BHD - 03WL...
- Previously got pin length error since pinLength should be between 8-16. HSM returned response code 54.
User retry... - 11:28 Maybank RCAS Support Support #14148 (Investigation): [SCP ID :##7119##] : RSSO SIT - Error while performing your reque...
- 11:28 Maybank RCAS Support Support #14145 (Investigation): [SCP ID :##7116##] : RSSO SIT - Deleted Company User
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