Activity
From September 23, 2022 to October 22, 2022
October 21, 2022
- 18:05 Support #13272 (Investigation): [SCP ID :##6473##] : BIF-113489 - Host admin user turn into super...
- I already got some data for the investigation from Pak Wahyu,
Based on the admin audit trail report:
The last time ...
October 20, 2022
- 19:47 Support #13272 (Closed - End of life cycle): [SCP ID :##6473##] : BIF-113489 - Host admin user tu...
- Hi,
Kindly attend below request:-
user rifky_a login BI-FAST Portal
click Profile Update menu and see the detail...
October 14, 2022
- 10:54 Support #13250 (Pending Customer Feedback): [SCP ID :##6454##] : Log Error JOB RTGS (WO0000000325...
- This issue because take too long to finish the query.
Our new patch for pre-calculation fees should resolve this issue
October 07, 2022
- 16:18 Support #13250 (Closed - End of life cycle): [SCP ID :##6454##] : Log Error JOB RTGS (WO000000032...
- Hi,
Kindly attend below request:-
Please advice about root cause and next step from the log job as in the capture... - 12:43 Support #13248 (User Acceptance Test): [SCP ID :##6452##] : Participant didn't receive e-mail aft...
- The patch already finish,
the patch notes and instalation file already sent to PTAP
on this link: https://drive.goo... - 12:41 Support #13245 (User Acceptance Test): [SCP ID :##6449##] : Log4j error
- The patch already finish,
the patch notes and instalation file already sent to PTAP
on this link: https://drive.goo... - 10:56 Support #13249 (Closed - End of life cycle): [SCP ID :##6453##] : Search Field Participant From a...
- Hi,
Kindly attend below request:-
As the capture shown. There is a report of disfunction of Transaction History i...
October 06, 2022
- 18:59 Support #13245 (Development / Work In Progress): [SCP ID :##6449##] : Log4j error
- This case is because the application library error.
Yeat already made patch for this issue.
I will prepare the rele... - 18:57 Support #13247 (Investigation): [SCP ID :##6451##] : BCA and Mandiri cannot access message box (B...
- still under investigation based on the log they provided, i cannot replicate the issue.
- 18:56 Support #13248 (Development / Work In Progress): [SCP ID :##6452##] : Participant didn't receive ...
- The issue are after user with status locked and then unlocked application will send the email containing new password...
- 10:09 Support #13228 (Closed - End of life cycle): [SCP ID :##6432##] : Different of Consolidate Member...
- 10:09 Support #13228 (Development / Work In Progress): [SCP ID :##6432##] : Different of Consolidate Me...
- Wahyu Dwianto, Oct 5, 2022:-...
October 05, 2022
- 18:55 Support #13248 (Closed - End of life cycle): [SCP ID :##6452##] : Participant didn't receive e-ma...
- Hi,
Kindly attend below request:-
We received information that BNI's portal user didn't receive e-mail, after we ... - 18:49 Support #13247 (Closed - End of life cycle): [SCP ID :##6451##] : BCA and Mandiri cannot access m...
- Hi,
Kindly attend below request:-
We received report from Bank Mandiri and BCA related to error when accessin...
September 30, 2022
- 18:25 Support #13245 (Closed - End of life cycle): [SCP ID :##6449##] : Log4j error
- Hi,
Kindly attend below request:-
there is a problem with log4j while generating the superadmin password. pleas...
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