B - Production Support » KFH Support

October 11, 2013

19:48 Support #3764 (Closed - End of life cycle): [SCP ID : 1267] Bill Pmt Error at Instance 7310

Reported by Suriani
FAILED TO PERFORM BILL PAYMENT TRANSACTION AT INSTANCE 7310. PROMPTED “ERROR WHILE PERFORMING ... Ahmad Hazri

19:15 Support #3763 (Closed - End of life cycle): [SCP ID :##1269##] : Fwd: Production Issue : Error on...

Reported by Norman KFH
Currently, CMS Customer is able to retrieve the list of bill payment transactions which w... Ahmad Hazri

September 25, 2013

19:07 Support #1005 (Work Completed-End life cycle): BV Instance of Machine 2 dependence on Machine 1

Ahmad Hazri

17:33 Support #1005: BV Instance of Machine 2 dependence on Machine 1

Please assist to verify is this issue can be closed. Thank you. Norhaidah Md Dasuki

17:19 Support #3374: SCP ID# 607 : KFH June 2013 (TAC) - NOT tally

Hi Shuhaida,
You may retrieve the TAC & SMS Reports from the following share folder:
\\10.20.8.124\Shared\LOG\31072... Norhaidah Md Dasuki

16:50 Support #3437 (Closed - End of life cycle): SCP ID# 695 : iPAY Session expired

On Aug 23, 2013 10:52 AM Azraf Ghani wrote ---
Issue Resolved. Proceed to close the log. Norhaidah Md Dasuki

16:35 Support #3572 (Closed - End of life cycle): SCP ID# 881 : [HD00014428] - Failure on KFHOnline Reg...

Based on investigation by Shuhaida:
All the customers that have problem loging in, have empty data in table bv_ep_up... Norhaidah Md Dasuki