B - Production Support » KFH Support

April 09, 2014

12:02 Support #4287: [SCPID :##2152##] : Session Expired Issues

Ngoh Chee Ping cheeping.ngoh@penril.net
date: Tue, Apr 8, 2014 at 5:01 PM
We have done our finding for the sessi... Norhaidah Md Dasuki

April 04, 2014

13:47 Support #4287 (Closed - End of life cycle): [SCPID :##2152##] : Session Expired Issues

Surianie reported:... Ahmad Hazri

April 01, 2014

17:58 Task #1285 (Work Completed-End life cycle): Bill Pay to Courts

Migrated to production Nor Shuhaida Subri

17:20 Bug #1627 (Closed - End of life cycle): KFH Corus and CMS Labuan Production Issues

Updated by Vincent, already fixed and closed. Norhaidah Md Dasuki

17:18 Bug #1624 (Closed - End of life cycle): KFH Labuan Production Deployment Issues

Updated by Vincent, already fixed and closed. Norhaidah Md Dasuki

17:14 Task #1119 (Closed - End of life cycle): Non receipt Email beneficiary on bulk pmt

Updated by Vincent, no other issue reported. Norhaidah Md Dasuki

17:12 Task #1118 (Closed - End of life cycle): AUTO-LOGOUT WHEN SELECT VIEW REPORT IN OFI ENQUIRY

Updated by Vincent, already fixed and issue closed. Norhaidah Md Dasuki

17:08 Task #1099 (Closed - End of life cycle): CASE: HD00011640 - GIA Placement CMS - Clients Account

Updated by Vincent. No other issue reported by customer. Issue closed. Norhaidah Md Dasuki

17:07 Task #1068 (Closed - End of life cycle): CASE: HD0001556 - OTC IBG - Batu Pahat failed

Fixed and closed. No other feedback from customer. Norhaidah Md Dasuki

17:06 Task #1064 (Closed - End of life cycle): Case ID: HD00011535 - Approve Corus CMS user

Issue closed. Norhaidah Md Dasuki

17:04 Support #4188 (Work Completed-End life cycle): [Request ID :##2063##] : RFI CREDITING PROCESS W1...

fixed..
IT update/add record for problem account at table GB_MAP_ACCT_REL. Hafizudin MD

16:27 Support #4168 (Work Completed-End life cycle): [Request ID :##2042##] : Unable to delete SI via ...

Confirm with customer to manually delete the SI from database.
User return:-
Have confirmed with customer that th... Nor Shuhaida Subri

16:21 Support #4219 (Work Completed-End life cycle): [Request ID :##2079##] : Prod Issue - HD00014945 -...

IT KFH Regen the report:-
We had re-generate the report as per Penril instruction.
No error occurred after re-gene... Nor Shuhaida Subri

16:15 Enhancement #1741: Consumer: Logger enhancement

still not migrate into prod Hafizudin MD

16:14 Task #1828 (Work Completed-End life cycle): KFH BIB SI Contigency

complete as request Hafizudin MD

16:12 Task #1827 (Work Completed-End life cycle): KFH SI Contigency

finish Hafizudin MD

15:49 Support #4188: [Request ID :##2063##] : RFI CREDITING PROCESS W1 - Containts 1 Trx having Credit...

0 means Phoenix return no account found - it not single acc or joint acc.. Hafizudin MD

15:38 Support #4188: [Request ID :##2063##] : RFI CREDITING PROCESS W1 - Containts 1 Trx having Credit...

Hafizudin MD wrote:
> found the problem because Phoenix return detailList size = 0.
> if this account is joint acco... Ahmad Hazri

14:42 Bug #1632: HD00012599 - Unable to Update for Financing Acc in CORUS

still not migrate into prod Hafizudin MD

14:32 Bug #1631: Corus SI ExeReport unavailable HD00012949

still not migrate in prod Hafizudin MD

14:15 Enhancement #1742: BIB: Logger enhancement

still not migrate into prod Hafizudin MD

14:04 Task #1230: SI Month End Recurring

still mot migrate into prod..
Hafizudin MD

13:58 Bug #1630 (Closed - End of life cycle): EPF CMS#HD00013109

all fixed Hafizudin MD

13:31 Support #4188: [Request ID :##2063##] : RFI CREDITING PROCESS W1 - Containts 1 Trx having Credit...

found the problem because Phoenix return detailList size = 0.
if this account is joint account. the detailList size ... Hafizudin MD

March 31, 2014

12:23 Support #4188: [Request ID :##2063##] : RFI CREDITING PROCESS W1 - Containts 1 Trx having Credit...

Recurring issue reported by Chooi So Fun
Chronology:
1st: 03/03/2014
2nd: 20/03/2014
3rd: 31/03/2014
The l... Ahmad Hazri

March 26, 2014

10:29 Support #4226 (Work Completed-End life cycle): [SCP ID :##2083##] : Corus CMS Registration Error

This cause by the data issue in database.
Suppose when user approve the transaction in corus.
Application will dele... Nor Shuhaida Subri

March 24, 2014

11:55 Support #4219 (Pending Customer Feedback): [Request ID :##2079##] : Prod Issue - HD00014945 - Una...

Due to acc_crt_date null.
acc_crt_date is retrieve from esb.
Somehow, acc creation date not available for financin... Nor Shuhaida Subri

March 19, 2014

09:38 Support #4226 (Work Completed-End life cycle): [SCP ID :##2083##] : Corus CMS Registration Error

Please refer attached doc for details Ahmad Hazri

March 17, 2014

12:21 Support #4219 (Work Completed-End life cycle): [Request ID :##2079##] : Prod Issue - HD00014945 -...

Customer reported that the IB Registration Report dated 13.3.14 was unavailable for retrieval from BVMC Ahmad Hazri

March 12, 2014

14:18 Support #4150 (Work Completed-End life cycle): SCP ID # 2033 : Court Payment Failed - 19.02.2014

Updated from chooi,
this issue has been resolved but they still waiting for KFH IT to revert the root cause. Nor Shuhaida Subri