B - Production Support » KFH Support

July 21, 2014

16:51 Support #4332 (Work Completed-End life cycle): [SCP ID :##2203##] : Repeated SMS received on TAC...

This issue has been close.
It;s due to SMS scheduler running twice.
Hazri ask system admin to kill the process & ke... Nor Shuhaida Subri

16:23 Support #4082 (Pending Review): [SCP ID :##2363##] : HD00014716 - RFI CREDITING PROCESS - 1 trans...

This issue have been fix by Hafiz & already migrated to production Nor Shuhaida Subri

14:58 Support #4419 (User Acceptance Test): [SCP ID :##2268##] : CIB rejected by MyClear due to 3rd Add...

Refer email subject Re: [Request ID :##2268##] : CIB rejected by MyClear due to 3rd Addenda is empty
patch has bee... Norhaidah Md Dasuki

14:37 Support #4419 (Pending Review): [SCP ID :##2268##] : CIB rejected by MyClear due to 3rd Addenda i...

This is system bug,
We manage to simulate in UAT development.
1. User perform register IBG Interbank.
2. Select... Nor Shuhaida Subri

July 16, 2014

10:48 Support #4556 (Closed - End of life cycle): [SCP ID :##2338##] : Unable Stop Cheque thru KFH Online

Please attend user query below:... Ahmad Hazri

July 10, 2014

12:50 Support #4553 (Closed - End of life cycle): [SCP ID :##2335##] : IBFT Transfer Report dated 08....

Please attend user query below:... Ahmad Hazri

July 07, 2014

10:49 Support #4431 (Work Completed-End life cycle): [SCP ID :##2280##] : RFI Crediting W1 - 74 Trx Fai...

update status Hafizudin MD

10:45 Support #4439 (Work Completed-End life cycle): [SCP ID :##2286##] : IBG RFI OFI 7/6/204

update status Hafizudin MD

10:37 Support #4432 (Work Completed-End life cycle): Prod Issue - HD00015174 - RFI Crediting - Credit E...

already deploy into production
reason :-
change of position on return trnx at rfi nacha file. before after normal... Hafizudin MD