Activity
From November 14, 2015 to December 13, 2015
December 11, 2015
- 16:40 Support #5806 (Closed - End of life cycle): [SCP ID :##2889##] : DESKMATE - remove document.
- Issue closed in SCP.
- 16:37 Support #5812 (Closed - End of life cycle): [SCP ID :##2892##] : WEBSITE - dropdown - link not ...
- Verified all OK by Akmal, Dec 11, 2015 04:32 PM:-
Issue closed in SCP. - 16:30 Support #5814 (Closed - End of life cycle): [SCP ID :##2894##] : WEBSITE - link not working and r...
- Hi,
Kindly attend below request:
1. Pls link the image on the right to:
http://www.kfh.com.my/kfhmb/v2/content... - 16:23 Support #5683 (Closed - End of life cycle): [Request ID :##2853##] : BVMC at instance 7410
- Issue closed in SCP.
- 16:21 Support #5684 (Closed - End of life cycle): [Request ID :##2852##] : IBG DR Issue (13 NOV)
- Issue closed in SCP.
- 14:53 Support #5813 (Closed - End of life cycle): [SCP ID :##2893##] : OFI & RFI file not available.
- Hi,
Kindly attend below request:
We received user complaint on unavailable files of OFI and RFI files for yesterd... - 14:52 Support #5812 (Pending Customer Feedback): [SCP ID :##2892##] : WEBSITE - dropdown - link not w...
- 10:19 Support #5812 (Closed - End of life cycle): [SCP ID :##2892##] : WEBSITE - dropdown - link not ...
- Hi,
Kindly attend below request:
Please see the following:
Home page > I am looking for > (dropdown) Branch Loca...
December 10, 2015
- 17:33 Support #5810 (Closed - End of life cycle): [SCP ID :##2890##] : WEBSITE - update.
- Hi,
Kindly attend below request:
Please include the update in the chart following the link below:
https://ww... - 14:09 Support #5806 (Pending Customer Feedback): [SCP ID :##2889##] : DESKMATE - remove document.
- 11:43 Support #5770 (Development / Work In Progress): [SCP ID :##2880##] : DESKMATE - CHANGE BANNER.
- Update by Hafiz, Dec 10, 2015 11:16 AM:-...
- 10:58 Support #5806 (Closed - End of life cycle): [SCP ID :##2889##] : DESKMATE - remove document.
- Hi,
Kindly attend below request:
Please remove the highlighted document:
HRMatters > Forms > Learning & Devel...
December 09, 2015
- 00:13 Support #5803 (Closed - End of life cycle): [SCP ID :##2887##] : CORUS - Error calender update.
- Hi,
Kindly attend below request:
Please investigate why the system auto log out when user adding the new holiday....
December 08, 2015
- 16:28 Support #5771 (Closed - End of life cycle): [SCP ID :##2881##] : DESKMATE -upload documents.
- Issue closed in SCP.
- 10:01 Support #5773 (Closed - End of life cycle): [SCP ID :##2882##] : URGENT = WEBSITE
- Verified all OK by Akmal, Dec 8, 2015 09:36 AM
Issue closed in SCP. - 09:27 Support #5684 (Pending Customer Feedback): [Request ID :##2852##] : IBG DR Issue (13 NOV)
- Update by Hafiz, Dec 4, 2015 04:59 PM:-
Hi Ashikin
1) Is this something related to newly created id for 'iblabu... - 09:13 Support #5773 (Pending Customer Feedback): [SCP ID :##2882##] : URGENT = WEBSITE
- 09:13 Support #5771 (Pending Customer Feedback): [SCP ID :##2881##] : DESKMATE -upload documents.
December 04, 2015
- 22:01 Support #5773 (Closed - End of life cycle): [SCP ID :##2882##] : URGENT = WEBSITE
- Hafiz
Kindly assist on this
- 16:58 Support #5771 (Closed - End of life cycle): [SCP ID :##2881##] : DESKMATE -upload documents.
- Hi,
Kindly attend below request:
Please upload the two attachments in Deskmate:
HR Matters ---> Forms --->Huma... - 16:46 Support #5770 (Closed - End of life cycle): [SCP ID :##2880##] : DESKMATE - CHANGE BANNER.
- Hi,
Kindly attend below request:
Pls change BANNER 4 with the attached.
- 15:20 Support #5627: [SCP ID :##2835##] : No RIM number in BVMC Report.
- Update by Hafiz, Dec 3, 2015 12:06 PM:-...
- 15:05 Support #5683 (Pending Customer Feedback): [Request ID :##2853##] : BVMC at instance 7410
- Update by Hafiz, Dec 3, 2015 12:16 PM:-...
December 03, 2015
- 17:36 Support #5754 (Closed - End of life cycle): [SCP ID :##2874##] : DESKMATE - new hires.
- Issue closed in SCP.
- 17:36 Support #5753 (Closed - End of life cycle): [SCP ID :##2873##] : WEBSITE BANNER- replace.
- Issue closed in SCP.
- 15:40 Support #5763 (Closed - End of life cycle): [SCP ID :##2879##] : E-stmt Labuan retrieval error (s...
- Hi,
Kindly attend below request:
Please investigate why there's an error when try to retrieve e-statement for Lab... - 10:22 Support #5533 (Closed - End of life cycle): [SCP ID :##2812##] : Bulk transfer on 05.10.2015 - Un...
- Issue closed in SCP.
- 09:27 Support #5753 (Pending Customer Feedback): [SCP ID :##2873##] : WEBSITE BANNER- replace.
- 09:21 Support #5754 (Pending Customer Feedback): [SCP ID :##2874##] : DESKMATE - new hires.
December 02, 2015
- 12:28 Support #5754 (Closed - End of life cycle): [SCP ID :##2874##] : DESKMATE - new hires.
- Hi,
Kindly attend below request:
Home page - new hires:
FILES TOO LARGE - WILL EMAIL separately.
1.
Khair... - 12:13 Support #5753 (Closed - End of life cycle): [SCP ID :##2873##] : WEBSITE BANNER- replace.
- Hi,
Kindly attend below request:
Please replace BANNER 4 at the homepage with the attached. - 10:11 Support #5752 (Closed - End of life cycle): [SCP ID :##2872##] : WEBSITE - form.
- Hi,
Kindly attend below request:
Pls replace the existing form with the attached:
Cash Management Solutions - Re...
November 27, 2015
- 16:10 Support #5748 (Closed - End of life cycle): [SCP ID :##2869##] : WEBSITE BANNER- replace.
- Issue closed in SCP.
- 12:24 Support #5533 (Pending Customer Feedback): [SCP ID :##2812##] : Bulk transfer on 05.10.2015 - Uns...
- Update by Hafiz, Nov 27, 2015 12:06 PM:-
Patches Ready to deploy. please get patches from below link.
//10.20.8.3... - 11:44 Support #5748 (Pending Customer Feedback): [SCP ID :##2869##] : WEBSITE BANNER- replace.
- 10:38 Support #5748 (Closed - End of life cycle): [SCP ID :##2869##] : WEBSITE BANNER- replace.
- Hi,
Kindly attend below request:
Please replace BANNER no. 1 with the attached.
Thank you.
- 10:17 Support #5747 (Closed - End of life cycle): [SCP ID :##2868##] : SI cancellation error.
- Hi,
Kindly attend below request:
We received a complaint from a customer that cannot proceed to cancel her SI. Th...
November 26, 2015
- 16:01 Support #5706 (Closed - End of life cycle): [SCP ID :##2858##] : WEBSITE - CORPORATE INFO.
- Done as per request.
Issue closed in SCP.
November 24, 2015
- 17:47 Support #5712 (Closed - End of life cycle): [SCP ID :##2859##] : DESKMATE - CIRCULAR.
- Issue closed in SCP.
- 17:47 Support #5714 (Closed - End of life cycle): [SCP ID :##2861##] : DESKMATE - upload.
- Issue closed in SCP.
November 23, 2015
- 17:33 Support #5712 (Pending Customer Feedback): [SCP ID :##2859##] : DESKMATE - CIRCULAR.
- 17:33 Support #5714 (Pending Customer Feedback): [SCP ID :##2861##] : DESKMATE - upload.
- 15:53 Support #5706 (Pending Customer Feedback): [SCP ID :##2858##] : WEBSITE - CORPORATE INFO.
- 14:43 Support #5714 (Closed - End of life cycle): [SCP ID :##2861##] : DESKMATE - upload.
- Hi,
Kindly attend below request:
Pls upload the attached file:
OSHA>Procedures>2015
http://deskmate.kfh.com... - 14:31 Support #5712 (Closed - End of life cycle): [SCP ID :##2859##] : DESKMATE - CIRCULAR.
- Hi,
Kindly attend below request:
Pls upload 2 files:
HR Matters>Circulars>2015
http://deskmate.kfh.com.my/ind...
November 20, 2015
- 15:23 Support #5651 (Closed - End of life cycle): [SCP ID :##2840##] : WEBSITE - info - Junior Gold ac...
- Done.
Issue closed in SCP. - 09:15 Support #5653 (Closed - End of life cycle): Re: [SCP ID :##2839##] : WEBSITE INFO: Mplus
- Issue closed in SCP.
- 09:10 Support #5706 (Closed - End of life cycle): [SCP ID :##2858##] : WEBSITE - CORPORATE INFO.
- Hi,
Kindly attend below request:
Please put the attached with a new button below "Achievements and Awards", with ...
November 18, 2015
- 16:16 Support #5677 (Closed - End of life cycle): [SCP ID :##2845##] : DESKMATE - update contact detail...
- Issue closed in SCP.
- 16:10 Support #5681 (Closed - End of life cycle): [SCP ID :##2850##] : WEBSITE BANNER- replace
- Issue closed in SCP.
- 14:27 Support #5682 (Closed - End of life cycle): [SCP ID :##2851##] : URGENT: DESKMATE -upload ofpdf ...
- Issue closed in SCP.
- 13:57 Support #5682 (Pending Customer Feedback): [SCP ID :##2851##] : URGENT: DESKMATE -upload ofpdf file
- 12:07 Support #5677 (Pending Customer Feedback): [SCP ID :##2845##] : DESKMATE - update contact details...
- 10:31 Support #5680 (Closed - End of life cycle): [SCP ID :##2849##] : KFH Application Configuration a...
- Issue closed in SCP.
- 10:27 Support #5681 (Pending Customer Feedback): [SCP ID :##2850##] : WEBSITE BANNER- replace
November 16, 2015
- 18:57 Support #5684 (Closed - End of life cycle): [Request ID :##2852##] : IBG DR Issue (13 NOV)
- Dear Penril Support;
Please help to investigate on the issue we were facing on IBG DR live run, Friday - 13/11/2015.... - 18:49 Support #5683 (Closed - End of life cycle): [Request ID :##2853##] : BVMC at instance 7410
- Dear Hapiz
Kindly attend this request
issue: BVMC @instance 7410 is not accessible. - 17:03 Support #5682 (Closed - End of life cycle): [SCP ID :##2851##] : URGENT: DESKMATE -upload ofpdf ...
- Hafiz
kindly assist
Pls upload afile urgently on DESKMATE. The file is too large and I shall email separately:... - 09:03 Support #5681 (Closed - End of life cycle): [SCP ID :##2850##] : WEBSITE BANNER- replace
- hafiz
kindly assist
Pls replace BANNER 3 with the attached. Please MAINTAIN the existing LINK to the debit car...
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