Activity
From December 09, 2015 to January 07, 2016
January 05, 2016
- 22:50 Support #5890 (Pending Customer Feedback): [SCP ID :##2914##] : DESKMATE - remove documents.
- 22:48 Support #5891 (Pending Customer Feedback): [SCP ID :##2915##] : WEBSITE - CHANGE BANNER & TITLE.
- 22:43 Support #5880 (Closed - End of life cycle): [SCP ID :##2911##] : Error message at KFH Online - Se...
- Update by Norashikin, Jan 5, 2016 10:11 AM:-
Hi Hafiz/ Penril support;
Please close this case as this is related...
January 04, 2016
- 17:31 Support #5891 (Closed - End of life cycle): [SCP ID :##2915##] : WEBSITE - CHANGE BANNER & TITLE.
- Hi,
Kindly attend below request:
1. Pls change the banner 1 with the attached.
2. LATEST PROMOTIONS:
Deposi... - 17:28 Support #5890 (Closed - End of life cycle): [SCP ID :##2914##] : DESKMATE - remove documents.
- Hi,
Kindly attend below request:
Deskmate (HR Matters > Policies & Procedures > Policies)
Please remove the fo... - 15:35 Support #5763: [SCP ID :##2879##] : E-stmt Labuan retrieval error (staging).
- Dear Hafiz/Team,
Kindly assist to update the current status or any finding/progress on this issue in Redmine.
T... - 11:56 Support #5886 (Pending Customer Feedback): [SCP ID :##2913##] : WEBSITE BANNER- replace and link.
December 31, 2015
- 15:49 Support #5886 (Closed - End of life cycle): [SCP ID :##2913##] : WEBSITE BANNER- replace and link.
- Hi,
Kindly attend below request:
Please replace BANNER 2 with the attached banner.
Please replace "Latest Prom...
December 29, 2015
- 17:40 Support #5880 (Closed - End of life cycle): [SCP ID :##2911##] : Error message at KFH Online - Se...
- Hi,
Kindly attend below request:
We experienced an issue this afternoon on kfhonline whereby all services eg. Bil... - 10:58 Support #5747 (Pending Customer Feedback): [SCP ID :##2868##] : SI cancellation error.
- Update by Hafiz, Dec 21, 2015 02:30 PM:-...
December 28, 2015
- 11:35 Support #5875 (Closed - End of life cycle): [SCP ID :##2909##] : Prod Issue - EPF Report dated 22...
- Hi,
Kindly attend below request:
EPF Report dated 22.12.15 is not available for retrieval.
We have generate EPF ...
December 23, 2015
- 16:07 Support #5844 (Closed - End of life cycle): [SCP ID :##2895##] : BIB and CIB SI problem from 11/1...
- Issue closed in SCP on Dec 21, 2015 10:55 AM.
December 22, 2015
- 09:16 Support #5863 (Closed - End of life cycle): [SCP ID :##2906##] : Activity Disaster Recovery(DR) I...
- Hi,
Kindly attend below request:
We re now in the verification process at Production site. User still to do their...
December 21, 2015
- 11:30 Support #5672: [SCP ID :##2844##] : CIB SI Txn Error on 10/11/2015
- Last Update in SCP from Norashikin, Dec 4, 2015 12:09 PM:-...
- 11:04 Support #5813 (Closed - End of life cycle): [SCP ID :##2893##] : OFI & RFI file not available.
- Issue closed in SCP.
- 11:01 Support #5844 (Pending Customer Feedback): [SCP ID :##2895##] : BIB and CIB SI problem from 11/12...
- Findings by Hafiz regarding this issue , Dec 16, 2015 02:34 PM:-
Hi ashikin,
As we speck before.Please check IBG.... - 10:41 Support #5862 (Closed - End of life cycle): [SCP ID :##2905##] : IBG Problem
- Update by Hafiz, Dec 21, 2015 10:14 AM:-...
December 19, 2015
- 13:40 Support #5862 (Closed - End of life cycle): [SCP ID :##2905##] : IBG Problem
- Dear Hafiz
They are having a DR activity today. can you help pinpoint where there error is? - 10:55 Support #5752 (Closed - End of life cycle): [SCP ID :##2872##] : WEBSITE - form.
- Update by Akmal, Dec 17, 2015 10:06 AM:-...
- 10:53 Support #5810 (Closed - End of life cycle): [SCP ID :##2890##] : WEBSITE - update.
- Reply by Akmal, Dec 17, 2015 10:00 AM:-...
- 10:51 Support #5813 (Pending Customer Feedback): [SCP ID :##2893##] : OFI & RFI file not available.
- Update by Hafiz, Dec 16, 2015 03:16 PM:-
Hi Ashikin
We found error on the logs. It happen because of system can... - 10:05 Support #5814 (Closed - End of life cycle): [SCP ID :##2894##] : WEBSITE - link not working and r...
- Reply by Akmal, Dec 15, 2015 11:52 AM:-...
December 14, 2015
- 10:25 Support #5844 (Closed - End of life cycle): [SCP ID :##2895##] : BIB and CIB SI problem from 11/1...
- Dear Hapiz
Kindly attend this issue;
Dear Penril Support;
We need your urgent assistance to investigate and rect...
December 11, 2015
- 16:40 Support #5806 (Closed - End of life cycle): [SCP ID :##2889##] : DESKMATE - remove document.
- Issue closed in SCP.
- 16:37 Support #5812 (Closed - End of life cycle): [SCP ID :##2892##] : WEBSITE - dropdown - link not ...
- Verified all OK by Akmal, Dec 11, 2015 04:32 PM:-
Issue closed in SCP. - 16:30 Support #5814 (Closed - End of life cycle): [SCP ID :##2894##] : WEBSITE - link not working and r...
- Hi,
Kindly attend below request:
1. Pls link the image on the right to:
http://www.kfh.com.my/kfhmb/v2/content... - 16:23 Support #5683 (Closed - End of life cycle): [Request ID :##2853##] : BVMC at instance 7410
- Issue closed in SCP.
- 16:21 Support #5684 (Closed - End of life cycle): [Request ID :##2852##] : IBG DR Issue (13 NOV)
- Issue closed in SCP.
- 14:53 Support #5813 (Closed - End of life cycle): [SCP ID :##2893##] : OFI & RFI file not available.
- Hi,
Kindly attend below request:
We received user complaint on unavailable files of OFI and RFI files for yesterd... - 14:52 Support #5812 (Pending Customer Feedback): [SCP ID :##2892##] : WEBSITE - dropdown - link not w...
- 10:19 Support #5812 (Closed - End of life cycle): [SCP ID :##2892##] : WEBSITE - dropdown - link not ...
- Hi,
Kindly attend below request:
Please see the following:
Home page > I am looking for > (dropdown) Branch Loca...
December 10, 2015
- 17:33 Support #5810 (Closed - End of life cycle): [SCP ID :##2890##] : WEBSITE - update.
- Hi,
Kindly attend below request:
Please include the update in the chart following the link below:
https://ww... - 14:09 Support #5806 (Pending Customer Feedback): [SCP ID :##2889##] : DESKMATE - remove document.
- 11:43 Support #5770 (Development / Work In Progress): [SCP ID :##2880##] : DESKMATE - CHANGE BANNER.
- Update by Hafiz, Dec 10, 2015 11:16 AM:-...
- 10:58 Support #5806 (Closed - End of life cycle): [SCP ID :##2889##] : DESKMATE - remove document.
- Hi,
Kindly attend below request:
Please remove the highlighted document:
HRMatters > Forms > Learning & Devel...
December 09, 2015
- 00:13 Support #5803 (Closed - End of life cycle): [SCP ID :##2887##] : CORUS - Error calender update.
- Hi,
Kindly attend below request:
Please investigate why the system auto log out when user adding the new holiday....
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