Activity

From December 25, 2015 to January 23, 2016

January 19, 2016

18:00 Support #5932 (Closed - End of life cycle): [SCP ID :##2947##] : KFH Online Security Question Pro...: Hi,
Kindly attend below request:
Please help to check on the KFH Online security question problem. There were 2 c... Zahir Abd Latif

January 18, 2016

16:18 Support #5929 (Closed - End of life cycle): [SCP ID :##2942##] : WEBSITE & DESKMATE - update of i...: Hi,
Kindly attend below request:
All "iPay" is to be changed to "Instant Transfer"
Please follow the attachmen... Zahir Abd Latif
16:01 Support #5927 (Closed - End of life cycle): [SCP ID :##2941##] : DESKMATE - HR Circular.: Hi,
Kindly attend below request:
Pls upload the attached.
HR MATTERS > HR CIRCULARS > 2016
(please create 2... Zahir Abd Latif

January 15, 2016

15:09 Support #5770 (Closed - End of life cycle): [SCP ID :##2880##] : DESKMATE - CHANGE BANNER.: Issue closed in SCP. Zahir Abd Latif
15:08 Support #5906 (Closed - End of life cycle): [SCP ID :##2926##] : WEBSITE - FINANCING INFO.: Issue closed in SCP. Zahir Abd Latif
15:07 Support #5913 (Closed - End of life cycle): [SCP ID :##2933##] : DESKMATE - directory.: Issue closed in SCP. Zahir Abd Latif
15:06 Support #5918 (Closed - End of life cycle): [SCP ID :##2937##] : DESKMATE - Upload Document.: Issue closed in SCP. Zahir Abd Latif

January 14, 2016

14:33 Support #5914 (Closed - End of life cycle): [SCP ID :##2934##] : DESKMATE - home page update PAY ...: Verified OK by Akmal.
Issue closed in SCP. Zahir Abd Latif
10:21 Support #5924 (Closed - End of life cycle): [SCP ID :##2938##] : Epay Extra Successful transactio...: Hi,
Kindly attend below request:
Please investigate on the prepaid top up on 1/1/2016 with unsuccessful message b... Zahir Abd Latif

January 13, 2016

15:59 Support #5918 (Pending Customer Feedback): [SCP ID :##2937##] : DESKMATE - Upload Document.: Zahir Abd Latif
12:24 Support #5918 (Closed - End of life cycle): [SCP ID :##2937##] : DESKMATE - Upload Document.: Hi,
Kindly attend below request:
Pls upload the attached documents under -
DESKMATE>HR MATTERS>PANEL HOSPITALS ... Zahir Abd Latif
10:19 Support #5916 (Closed - End of life cycle): [SCP ID :##2936##] : No email notification and rentas...: Hi,
Kindly attend below request:
Dear Penril Support;
Please help to investigate this old issue in which reporte... Zahir Abd Latif
09:01 Support #5914 (Pending Customer Feedback): [SCP ID :##2934##] : DESKMATE - home page update PAY D...: Zahir Abd Latif

January 12, 2016

16:25 Support #5915 (Closed - End of life cycle): [SCP ID :##2935##] : DESKMATE - new hires.: Issue closed in SCP. Zahir Abd Latif
15:02 Support #5913 (Pending Customer Feedback): [SCP ID :##2933##] : DESKMATE - directory.: Zahir Abd Latif
15:02 Support #5906 (Pending Customer Feedback): [SCP ID :##2926##] : WEBSITE - FINANCING INFO.: Zahir Abd Latif
14:46 Support #5915 (Closed - End of life cycle): [SCP ID :##2935##] : DESKMATE - new hires.: Hi,
Kindly attend below request:
Pls upload the following at the DESKMATE home page:
Aedy Noor Anuar Bin Rosma... Zahir Abd Latif
11:52 Support #5914 (Closed - End of life cycle): [SCP ID :##2934##] : DESKMATE - home page update PAY ...: Hi,
Kindly attend below request:
We would like to update the PAY DAY section. Instead of inputting a clickable l... Zahir Abd Latif
11:19 Support #5912 (Closed - End of life cycle): [SCP ID :##2932##] : DESKMATE - new hires.: Update by Akmal, Jan 12, 2016 11:15 AM:-... Zahir Abd Latif
09:20 Support #5907 (Closed - End of life cycle): [SCP ID :##2927##] : URGENT - DESKMATE:: Issue closed in SCP. Zahir Abd Latif
09:08 Support #5913 (Closed - End of life cycle): [SCP ID :##2933##] : DESKMATE - directory.: Hi,
Kindly attend below request:
Pls upate on KFH ASSET MANAGEMENT DIRECTORY:
http://deskmate.kfh.com.my/index... Zahir Abd Latif
09:03 Support #5912 (Closed - End of life cycle): [SCP ID :##2932##] : DESKMATE - new hires.: Hi,
Kindly attend below request:
Pls update urgently, PIC file sizes too big. Will email separately:
Jackson ... Zahir Abd Latif

January 11, 2016

10:43 Support #5803 (Closed - End of life cycle): [SCP ID :##2887##] : CORUS - Error calender update.: Update by Chee Ping, Jan 5, 2016 11:08 AM:-... Zahir Abd Latif
08:57 Support #5907 (Pending Customer Feedback): [SCP ID :##2927##] : URGENT - DESKMATE:: Zahir Abd Latif

January 08, 2016

16:31 Support #5907 (Closed - End of life cycle): [SCP ID :##2927##] : URGENT - DESKMATE:: Hi,
Kindly attend below request:
Pls upload the files under:
HUMAN CAPITAL POLICY -PART 1
HUMAN CAPITAL POLICY... Zahir Abd Latif
16:21 Support #5906 (Closed - End of life cycle): [SCP ID :##2926##] : WEBSITE - FINANCING INFO.: Hi,
Kindly attend below request:
Please replace the existing file with the one attached - PRODUCT DISCLOSURE SHEE... Zahir Abd Latif
09:58 Support #5886 (Closed - End of life cycle): [SCP ID :##2913##] : WEBSITE BANNER- replace and link.: Issue closed in SCP. Zahir Abd Latif
09:55 Support #5891 (Closed - End of life cycle): [SCP ID :##2915##] : WEBSITE - CHANGE BANNER & TITLE.: Zahir Abd Latif
09:54 Support #5890 (Closed - End of life cycle): [SCP ID :##2914##] : DESKMATE - remove documents.: Issue closed in SCP. Zahir Abd Latif
09:53 Support #5891: [SCP ID :##2915##] : WEBSITE - CHANGE BANNER & TITLE.: Issue closed in SCP. Zahir Abd Latif

January 05, 2016

22:50 Support #5890 (Pending Customer Feedback): [SCP ID :##2914##] : DESKMATE - remove documents.: Zahir Abd Latif
22:48 Support #5891 (Pending Customer Feedback): [SCP ID :##2915##] : WEBSITE - CHANGE BANNER & TITLE.: Zahir Abd Latif
22:43 Support #5880 (Closed - End of life cycle): [SCP ID :##2911##] : Error message at KFH Online - Se...: Update by Norashikin, Jan 5, 2016 10:11 AM:-
Hi Hafiz/ Penril support;
Please close this case as this is related... Zahir Abd Latif

January 04, 2016

17:31 Support #5891 (Closed - End of life cycle): [SCP ID :##2915##] : WEBSITE - CHANGE BANNER & TITLE.: Hi,
Kindly attend below request:
1. Pls change the banner 1 with the attached.
2. LATEST PROMOTIONS:
Deposi... Zahir Abd Latif
17:28 Support #5890 (Closed - End of life cycle): [SCP ID :##2914##] : DESKMATE - remove documents.: Hi,
Kindly attend below request:
Deskmate (HR Matters > Policies & Procedures > Policies)
Please remove the fo... Zahir Abd Latif
15:35 Support #5763: [SCP ID :##2879##] : E-stmt Labuan retrieval error (staging).: Dear Hafiz/Team,
Kindly assist to update the current status or any finding/progress on this issue in Redmine.
T... Zahir Abd Latif
11:56 Support #5886 (Pending Customer Feedback): [SCP ID :##2913##] : WEBSITE BANNER- replace and link.: Yap Kah Yan

December 31, 2015

15:49 Support #5886 (Closed - End of life cycle): [SCP ID :##2913##] : WEBSITE BANNER- replace and link.: Hi,
Kindly attend below request:
Please replace BANNER 2 with the attached banner.
Please replace "Latest Prom... Zahir Abd Latif

December 29, 2015

17:40 Support #5880 (Closed - End of life cycle): [SCP ID :##2911##] : Error message at KFH Online - Se...: Hi,
Kindly attend below request:
We experienced an issue this afternoon on kfhonline whereby all services eg. Bil... Zahir Abd Latif
10:58 Support #5747 (Pending Customer Feedback): [SCP ID :##2868##] : SI cancellation error.: Update by Hafiz, Dec 21, 2015 02:30 PM:-... Zahir Abd Latif

December 28, 2015

11:35 Support #5875 (Closed - End of life cycle): [SCP ID :##2909##] : Prod Issue - EPF Report dated 22...: Hi,
Kindly attend below request:
EPF Report dated 22.12.15 is not available for retrieval.
We have generate EPF ... Zahir Abd Latif

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December 31, 2015

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