Activity

From April 09, 2017 to May 08, 2017

May 08, 2017

16:17 Support #7433 (Closed - End of life cycle): [SCP ID :##3826##] : DESKMATE: KFH MALAYSIA BULLETIN
Hi Hafiz,
Kindly attend below request....
Nurul Akmal
12:21 Support #7432 (Closed - End of life cycle): [SCP ID :##3825##] : WEBSITE: HIGHLIGHT
Hi Hafiz,
Kindly attend below request....
Nurul Akmal

May 07, 2017

20:07 Support #7430 (Closed - End of life cycle): [SCP ID :##3823##] : DESKMATE: Annual Innovation Awar...
Hi,
Kindly attend below request:
1. to create new tab under 2017 after Poster and name it "Submission Form"
2. t...
Zahir Abd Latif
20:04 Support #7429 (Closed - End of life cycle): [SCP ID :##3822##] : DESKMATE: Remove Tab - Target 20...
Hi,
Kindly attend below request:
!https://support.penril.net/inlineimages/WorkOrder/May2017/3822/1493979663169.png!
Zahir Abd Latif

May 05, 2017

16:52 Support #7419 (Closed - End of life cycle): [SCP ID :##3814##] : DESKMATE UPLOAD [URGENT]
Verified by Fadzriq.
Issue closed in SCP.
Zahir Abd Latif
16:31 Support #7427 (Closed - End of life cycle): [SCP ID :##3820##] : [URGENT] DESKMATE: CHIEF Values
Hi,
Kindly attend below request:
http://deskmate.kfh.com.my/
to hide the CHIEF Values tab from Deskmate
!ht...
Zahir Abd Latif

May 04, 2017

15:29 Support #7423 (Closed - End of life cycle): [SCP ID :##3819##] : WEBSITE: MANAGEMENT TEAM PROFILE
Hi,
Kindly attend below request:
PLEASE TREAT THIS AS URGENT
Please remove below person from the list:
Khal...
Zahir Abd Latif
14:19 Support #7422 (Closed - End of life cycle): [SCP ID :##3818##] : Jompay Website Banner
Hi,
Kindly attend below request:
Kindly replace the attached Jompay Website banner with the IBG Website banner (f...
Zahir Abd Latif
14:16 Support #7421 (Closed - End of life cycle): [SCP ID :##3817##] : WEBSITE UPLOAD: KFH MALAYSIA ANN...
Hi,
Kindly attend below request:
PLEASE TREAT THIS AS URGENT - NEED TO BE UPLOADED BEFORE 3PM TODAY
Please upl...
Zahir Abd Latif
14:14 Support #7420 (Closed - End of life cycle): [SCP ID :##3816##] : WEBSITE: MANAGEMENT TEAM WRITE UP
Hi,
Kindly attend below request:
PLEASE TREAT THIS AS URGENT
Please upload the attach file to website - compan...
Zahir Abd Latif

May 03, 2017

12:26 Support #7419 (Closed - End of life cycle): [SCP ID :##3814##] : DESKMATE UPLOAD [URGENT]
Hi,
Kindly attend below request:
Please upload file at deskmate under KFH & Banking Subsidiaries Activities with ...
Zahir Abd Latif

May 02, 2017

14:53 Support #7413 (Closed - End of life cycle): [SCP ID :##3812##] : DESKMATE: Directory Update - Str...
Verified by Azli.
Issue closed in SCP.
Zahir Abd Latif
11:30 Support #7413 (Closed - End of life cycle): [SCP ID :##3812##] : DESKMATE: Directory Update - Str...
Hi,
Kindly attend below request:
1. to add "S" in the tab name
!https://support.penril.net/inlineimages/WorkOrde...
Zahir Abd Latif
10:08 Support #7409 (Closed - End of life cycle): [SCP ID :##3811##] : Fail To Debit (FPX transaction)
Update by Norashikin, Apr 28, 2017 04:42 PM:-... Zahir Abd Latif

April 28, 2017

13:35 Support #7399 (Pending Customer Feedback): [SCP ID :##3802##] : DESKMATE: We Are One - Group Camp...
Still waiting for content. Anonymous
13:34 Support #7277: [SCP ID :##3722##] : [URGENT] WEBSITE: Alternate Channel - Additional Radio Button...
Pending PO from customer. Anonymous
13:33 Support #7361 (Work Completed-End life cycle): [SCP ID :##3768##] : LIBSHARA TAB
Anonymous
13:33 Support #7361 (User Acceptance Test): [SCP ID :##3768##] : LIBSHARA TAB
Anonymous
09:01 Support #7409 (Closed - End of life cycle): [SCP ID :##3811##] : Fail To Debit (FPX transaction)
Hi,
Kindly attend below request:
There are complaints on FPX transactions were not successful when customer perfo...
Zahir Abd Latif

April 26, 2017

09:39 Support #7396 (Work Completed-End life cycle): [SCP ID :##3799##] : DESKMATE: Annual Innovation A...
Anonymous
09:36 Support #7398 (Work Completed-End life cycle): [SCP ID :##3801##] : WEBSITE: _BANNER
Anonymous
09:35 Support #7402 (Work Completed-End life cycle): [SCP ID :##3805##] : DESKMATE UPLOAD [URGENT]
Anonymous

April 18, 2017

13:22 Support #7402 (Work Completed-End life cycle): [SCP ID :##3805##] : DESKMATE UPLOAD [URGENT]
Hi,
Kindly attend below request:
Please upload file at below destination.
Deskmate - News - IT Bulletin
*Pl...
Zahir Abd Latif

April 17, 2017

15:54 Support #7380 (Work Completed-End life cycle): [SCP ID :##3787##] : WEBSITE: Management Team Update
Anonymous
15:52 Support #7397 (Work Completed-End life cycle): [SCP ID :##3800##] : UPLOAD FILE: DESKMATE
Anonymous
15:48 Support #7399 (Closed - End of life cycle): [SCP ID :##3802##] : DESKMATE: We Are One - Group Cam...
Hi,
Kindly attend below request:
to create new tab after Annual Innovation Award and name it We Are One - Group C...
Zahir Abd Latif
14:33 Support #7398 (Work Completed-End life cycle): [SCP ID :##3801##] : WEBSITE: _BANNER
Hi,
Kindly attend below request:
Please replace attached banner with the Smart Guess Challenge.
Thank you.
Zahir Abd Latif
14:30 Support #7397 (Work Completed-End life cycle): [SCP ID :##3800##] : UPLOAD FILE: DESKMATE
Hi,
Kindly attend below request:
Please attached file at below section:
Location: Deskmate - News - KFH Bankin...
Zahir Abd Latif
12:29 Support #7396 (Work Completed-End life cycle): [SCP ID :##3799##] : DESKMATE: Annual Innovation A...
Hi,
Kindly attend below request:
1. to create a new sub-tab and name it 2016
2. to remove all existing items int...
Zahir Abd Latif
09:59 Support #7335 (Closed - End of life cycle): [SCP ID :##3749##] : IBG transaction failed due to " ...
Issue closed in SCP. Zahir Abd Latif
09:59 Support #7341 (Closed - End of life cycle): [SCP ID :##3755##] : IB Security Threat
Issue closed in SCP. Zahir Abd Latif
09:09 Support #7395 (Closed - End of life cycle): [SCP ID :##3798##] : URGENT||RENTAS ISSUE||
Hi,
Kindly attend below request:
There are 2 Rentas transaction created by custermer however, there is no email a...
Zahir Abd Latif

April 14, 2017

17:27 Support #7393 (Work Completed-End life cycle): [SCP ID :##3797##] : WEBSITE: HIGHLIGHT
Anonymous
15:54 Support #7359 (Work Completed-End life cycle): [SCP ID :##3766##] : PDS Website Update (Financing...
Anonymous
15:53 Support #7360 (Work Completed-End life cycle): [SCP ID :##3767##] : Update PDS file
Anonymous
15:52 Support #7369 (Work Completed-End life cycle): [SCP ID :##3774##] : DESKMATE: Directory Update - ...
Anonymous
15:51 Support #7374 (Work Completed-End life cycle): [SCP ID :##3780##] : WEBSITE: PDM Update - PDS and...
Anonymous
15:50 Support #7378 (Work Completed-End life cycle): [SCP ID :##3785##] : WEBSITE: PDM - KFH SURE Accou...
Anonymous
15:50 Support #7335 (Pending Customer Feedback): [SCP ID :##3749##] : IBG transaction failed due to " F...
Update by Hafiz, Apr 11, 2017 04:54 PM:-... Zahir Abd Latif
15:49 Support #7389 (Work Completed-End life cycle): [Request ID: ##3793## : DESKMATE]
Anonymous
15:48 Support #7341 (Pending Customer Feedback): [SCP ID :##3755##] : IB Security Threat
Update by Lizah, Apr 11, 2017 05:35 PM:-... Zahir Abd Latif
15:48 Support #7365 (Work Completed-End life cycle): [SCP ID :##3772##] : --HIGHLIGHT
Anonymous
15:47 Support #7368 (Work Completed-End life cycle): [SCP ID :##3773##] : UPLOAD: DESKMATE
Anonymous

April 13, 2017

17:35 Support #7393 (Work Completed-End life cycle): [SCP ID :##3797##] : WEBSITE: HIGHLIGHT
Hi,
Kindly attend below request:
Please upload accordingly.
Title: Winner Announcement: KFH Debit Card-i #KFHS...
Zahir Abd Latif

April 12, 2017

Avatar?id=1733&size=24 17:21 Support #7389 (Work Completed-End life cycle): [Request ID: ##3793## : DESKMATE]
Hi Athira
Kindly assist...
Ahmad Hazri
Avatar?id=1733&size=24 14:48 Support #7387 (Closed - End of life cycle): [SCP ID :##3792##] : CMS Issue || EGYPT EXPRESS TRAV...
Dear Support,
Hafiz
Kindly attend this case
We received a call from customer regarding IBG transaction via C...
Ahmad Hazri

April 11, 2017

09:47 Support #7380 (Work Completed-End life cycle): [SCP ID :##3787##] : WEBSITE: Management Team Update
Hi,
Kindly attend below request:
http://www.kfh.com.my/kfhmb/v2/contentView.do?contentTypeId=3000&displayPage=%2F...
Zahir Abd Latif

April 10, 2017

17:33 Support #7379 (Closed - End of life cycle): [SCP ID :##3786##] : [URGENT] WEBSITE: Board Of Direc...
Verified by Azli.
Issue closed in SCP.
Zahir Abd Latif
15:16 Support #7379 (Closed - End of life cycle): [SCP ID :##3786##] : [URGENT] WEBSITE: Board Of Direc...
Hi,
Kindly attend below request:
to remove Mohamed Zaheer Mohamed Azreen from the list.
Zahir Abd Latif
12:05 Support #7378 (Work Completed-End life cycle): [SCP ID :##3785##] : WEBSITE: PDM - KFH SURE Accou...
Hi,
Kindly attend below request:
to update the following documents:
1) KFH SURE Saving Account-i Website Link
...
Zahir Abd Latif
 

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