Activity

From May 20, 2018 to June 18, 2018

June 13, 2018

11:52 Support #8614 (Work Completed-End life cycle): SCP ID :##4595##] : DESKMATE: New Hire Update
Hi,
Kindly attend below request:
Kindly update deskmate directory with the new hire info as follows:-
Refer SC... Zahir Abd Latif
09:23 Support #8613 (Work Completed-End life cycle): SCP ID :##4594##] : IFM Award Banner
Hi,
Kindly attend below request:
Kindly take down the IFM Award banner on the corporate website running banner,
... Zahir Abd Latif

June 12, 2018

12:03 Support #8606 (Work Completed-End life cycle): SCP ID :##4589##] : 2018 Eid Banner
Anonymous
11:49 Support #8610 (Work Completed-End life cycle): SCP ID :##4592##] : Libshara 2 Website Banner
Hi,
Kindly attend below request:
Kindly upload the Libshara 2 banner at our corporate website (make it the first ... Zahir Abd Latif

June 11, 2018

15:46 Support #8606 (Work Completed-End life cycle): SCP ID :##4589##] : 2018 Eid Banner
Hi,
Kindly attend below request:
kindly upload the 2018 Eid Banner at our KFH Website and make it as the first ba... Zahir Abd Latif
14:36 Support #8598 (Work Completed-End life cycle): SCP ID :##4587##] : Libshara TNC
Done by Athira.
Issue closed in SCP. Zahir Abd Latif
14:35 Support #8595 (Work Completed-End life cycle): SCP ID :##4586##] : Old promos under “Latest Promo...
Done by Athira.
Issue closed in SCP. Zahir Abd Latif
14:34 Support #8590 (Work Completed-End life cycle): [SCP ID :##44584 ##] : 2018 Financial result
Done by Athira.
Issue closed in SCP. Zahir Abd Latif
14:34 Support #8589 (Work Completed-End life cycle): [SCP ID :##4543 ##] : WEBSITE: HUMAN RESOURCES ENQ...
Done by Athira.
Issue closed in SCP. Zahir Abd Latif
14:33 Support #8588 (Work Completed-End life cycle): [SCP ID :##4582 ##] : Corporate banking deskmate u...
Done by Athira.
Issue closed in SCP. Zahir Abd Latif
14:33 Support #8556 (Work Completed-End life cycle): SCP ID :##4579##] : Muhammad Wafa Nokman
Done by Athira.
Issue closed in SCP. Zahir Abd Latif
14:32 Support #8536 (Work Completed-End life cycle): SCP ID :##4576##] : KFH MURABAHAH PERSONAL FINANCI...
Done by Athira.
Issue closed in SCP. Zahir Abd Latif
14:31 Support #8448 (Closed - End of life cycle): [SCP ID :##4549##] : UNABLE TO ACTIVATE CUSTOMER KFH ...
Lizah, May 2, 2018 09:44 AM:-
Dear Shikin,
From our investigation, IB having DB issue which is not able to conn... Zahir Abd Latif
14:30 Support #8398 (Closed - End of life cycle): SCP ID :##4523##] : Vasco Token Upload
Hafiz, Apr 20, 2018 11:39 AM:-... Zahir Abd Latif
14:26 Support #8397 (Closed - End of life cycle): SCP ID :##4522##] : Disable Libshara Link
Hafiz,Apr 23, 2018 05:42 PM:-... Zahir Abd Latif
14:25 Support #8368 (Closed - End of life cycle): SCP ID :##4502##] : CMS PROBLEM - UNABLE TO APPROVE ...
Pending log file and no respond from user.
Issue closed in SCP. Zahir Abd Latif
13:45 Support #8457 (Closed - End of life cycle): SCP ID :##4558##] : To mask KFHOnline Account No

Lizahwati Basirun <lizahwati@penril.net>
May 23
to Tengku, Penril, Sufian, Mohammad, Mohd, leeyong.tan
Dear Sh... Zahir Abd Latif
12:09 Support #8457: SCP ID :##4558##] : To mask KFHOnline Account No
Dear Hafiz/Lizahwati,
Last info from Hafiz, 21 May 2018 at 14:37:- Still on testing.
Any update on this issue?
... Zahir Abd Latif

June 07, 2018

15:03 Support #8601 (Closed - End of life cycle): SCP ID :##4588##] : CMS MISSING TRANSACTION
Hi,
Kindly attend below request:
Customer has perform IBG transaction date 7/6/2018 amount of RM3,960.74,
Afte... Zahir Abd Latif

June 06, 2018

13:24 Support #8598 (Work Completed-End life cycle): SCP ID :##4587##] : Libshara TNC
Hi,
Kindly attend below request:
kindly update the terms and conditions file for Libshara draw at the corporate w... Zahir Abd Latif
09:04 Support #8595 (Work Completed-End life cycle): SCP ID :##4586##] : Old promos under “Latest Promo...
Hi,
Kindly attend below request:
Kindly remove the following old promos under “Latest Promotions” of our main cor... Zahir Abd Latif

June 05, 2018

12:14 Support #8590 (Work Completed-End life cycle): [SCP ID :##44584 ##] : 2018 Financial result
Hi Athira,
Kindly attend below request.... Nurul Akmal
11:29 Support #8589 (Work Completed-End life cycle): [SCP ID :##4543 ##] : WEBSITE: HUMAN RESOURCES ENQ...
Hi Athira,
Kindly attend below request.
https://www.kfh.com.my/kfhmb/v2/contentView.do?contentTypeId=3000&display... Nurul Akmal
11:21 Support #8588 (Work Completed-End life cycle): [SCP ID :##4582 ##] : Corporate banking deskmate u...
Hi Athira,
Kindly attend below request.
Kindly update corporate banking deskmate info as follows
NAME TITLE ... Nurul Akmal

May 22, 2018

15:23 Support #8460 (Closed - End of life cycle): [SCP ID :##4562##] : Bulk Payment Error
Zahir Abd Latif
15:23 Support #8460: [SCP ID :##4562##] : Bulk Payment Error
Issue closed in SCP. Zahir Abd Latif
15:22 Support #8520 (Closed - End of life cycle): SCP ID :##4572##] : unable to reset password and secu...
Issue closed in SCP. Zahir Abd Latif
08:45 Support #8532 (Closed - End of life cycle): SCP ID :##4573##] : CUSTOMER UNABLE TO PERFOM KFH ONL...
Issue already closed in SCP. Zahir Abd Latif
08:41 Support #8556 (Work Completed-End life cycle): SCP ID :##4579##] : Muhammad Wafa Nokman
Hi,
Kindly attend below request:
kindly remove Muhammad Wafa Nokman from deskmate,
Deskmate URL :
http://de... Zahir Abd Latif
08:32 Support #8532 (Pending Customer Feedback): SCP ID :##4573##] : CUSTOMER UNABLE TO PERFOM KFH ONLI...
According to Lizah
This issue is similar to issue ReqID# 4393. We have fixed and provided the patch in below path.... Yap Kah Yan

May 21, 2018

12:20 Support #8460 (Pending Customer Feedback): [SCP ID :##4562##] : Bulk Payment Error
Lizahwati, May 15, 2018 08:33 PM:-... Zahir Abd Latif
10:26 Support #8533 (Closed - End of life cycle): SCP ID :##4574##] : GST Change From 6% to 0%
Hafiz, May 18, 2018 12:12 PM:-... Zahir Abd Latif
 

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