Activity
From June 19, 2018 to July 18, 2018
July 18, 2018
- 11:33 Support #8703 (Closed - End of life cycle): SCP ID :##4647##] : Invalid DB Object
- Hi,
Kindly attend below request.
Please check whether below objects are still used since our DBA detected there a...
July 17, 2018
- 16:37 Support #8700 (Closed - End of life cycle): SCP ID :##4645 ##] : Deskmate Update: End Of Employement
- Hi Hafiz,
Kindly attend below request.
Kindly update the deskmate staff directory by removing the staff details a...
July 13, 2018
- 10:48 Support #8689 (Closed - End of life cycle): SCP ID :##4637##] : BVMC Labuan (bibl): Request step ...
- Lizah,Jul 13, 2018 09:47 AM:-
Issue:
Unable to grant the user to the requested menu
Solution:
Login using Zar... - 09:39 Support #8680 (Closed - End of life cycle): SCP ID :##4636##] : WINNER ANNOUNCEMENT: KFH MURABAHA...
- Issue closed in SCP.
- 09:39 Support #8679 (Closed - End of life cycle): SCP ID :##4635##] : Updated Debit Card i 2018
- Issue closed in SCP.
- 09:38 Support #8670 (Closed - End of life cycle): SCP ID :##4628##] : Remove file from desktop
- Issue closed in SCP.
- 09:36 Support #8691 (Closed - End of life cycle): SCP ID :##4639##] : Labuan Report Issue - IBSCR105 & ...
- Hi,
Kindly attend below request.
We have revert IBSCR105 & IBSCR110 deployment since there are missing fields for... - 09:35 Support #8690 (Closed - End of life cycle): SCP ID :##4638##] : [CMS Labuan - SMS PIN] Customer (...
- Hi,
Kindly attend below request.
We have noticed that our customers (CMS Labuan) as below HP numbers were failed ... - 09:33 Support #8689 (Closed - End of life cycle): SCP ID :##4637##] : BVMC Labuan (bibl): Request step ...
- Hi,
Kindly attend below request.
As spoken to Hafiz, we need to grant BVMC Labuan (bibl) user with below menu. We...
July 12, 2018
- 17:37 Support #8670 (Pending Customer Feedback): SCP ID :##4628##] : Remove file from desktop
- Done
- 17:37 Support #8679 (Pending Customer Feedback): SCP ID :##4635##] : Updated Debit Card i 2018
- Done.
- 17:36 Support #8680 (Pending Customer Feedback): SCP ID :##4636##] : WINNER ANNOUNCEMENT: KFH MURABAHAH...
- Done.
July 11, 2018
- 15:59 Support #8680 (Closed - End of life cycle): SCP ID :##4636##] : WINNER ANNOUNCEMENT: KFH MURABAHA...
- Hi,
Kindly attend below request.
Kindly remove the previous KFH Murabahah Personal Financing-i and KFH Murabahah ... - 15:24 Support #8679 (Closed - End of life cycle): SCP ID :##4635##] : Updated Debit Card i 2018
- Hi,
Kindly attend below request.
Kindly update the Debit Card-i PDS in the corporate website as follows:
Link ... - 11:41 Support #8676 (Closed - End of life cycle): SCP ID :##4632##] : Unable to bring up instance in DR
- Hi,
Kindly attend below request:
Need your help to check on issue encountered in DR whereby we unable to bring up... - 11:39 Support #8675 (Closed - End of life cycle): SCP ID :##4631##] : IBG Transfer via CMS | AYMAR CREA...
- Hi,
Kindly attend below request:
Received a call from customer regarding his IBG transaction on 07/07/2018, unf... - 11:01 Support #8674 (Closed - End of life cycle): SCP ID :##4630##] : Sun Storage Tek 2530 - request ad...
- Hi,
Kindly attend below request:
Our DBA request to add storage disk at Production as they complained the mount p...
July 10, 2018
- 09:22 Support #8670 (Closed - End of life cycle): SCP ID :##4628##] : Remove file from desktop
- Hi,
Kindly attend below request:
Kindly remove the following documents from the Deskmate in the links below:
L...
July 09, 2018
- 15:50 Support #8668 (Closed - End of life cycle): SCP ID :##4626##] : KFH Online issue - Unable to rese...
- Customer had retried and able to reset her security answer in KFH online.
Issue closed in SCP. - 11:25 Support #8669 (Closed - End of life cycle): SCP ID :##4627##] : URGENT: Removal of Julio's detail...
- Hi,
Kindly attend below request:
Kindly replace Julio's details on Corporate Website (picture and write up) and ... - 10:57 Support #8668 (Closed - End of life cycle): SCP ID :##4626##] : KFH Online issue - Unable to rese...
- Hi,
Kindly attend below request:
Below customer details are as follows:
I/C No : 8402151051... - 09:45 Support #8667 (Closed - End of life cycle): SCP ID :##4625##] : unsuccessful KFH Online registration
- Hi,
Kindly attend below request:
We received a call from customer regarding his unsuccessful KFH Online registrat... - 09:29 Support #8654 (Closed - End of life cycle): SCP ID :##4618##] : System Maintanence
- Done by Hafiz.
Issue closed in SCP. - 09:27 Support #8630 (Closed - End of life cycle): SCP ID :##4605##] : CORUS Security Setting and List o...
- Chee Ping, Jun 25, 2018 01:48 PM:-
Please find my reply below.
1. Where can I find the security setting i... - 09:25 Support #8629 (Closed - End of life cycle): SCP ID :##4604##] : BVMC Security Setting and List of...
- Chee Ping, Jun 25, 2018 02:03 PM:-
Please find my reply below.
1. Where can I find the security setting i... - 09:21 Support #8615 (Closed - End of life cycle): [SCP ID :##4597##] : Mplus Rates (May 2018)
- Done by Hafiz.
Issue closed in SCP. - 09:20 Support #8653: SCP ID :##4617##] : Deskmate Update: Corporate Banking Directory
- Dear Hafiz/Athira,
May I know the status update of this request?
Has it done yet?
Kindly update.
Thanks. - 09:18 Support #8645 (Closed - End of life cycle): SCP ID :##4615##] : Sure CASA tnC
- Done by Hafiz.
Issue closed in SCP.
July 06, 2018
- 15:12 Support #8660 (Closed - End of life cycle): SCP ID :##4622##] : Log Access
- Hi,
Kindly attend below request:
Please help to change permission for users other than owner to able to copy an... - 10:10 Support #8658 (Closed - End of life cycle): SCP ID :##4620##] : SI Scheduler Error - 06072018
- Hi,
Kindly attend below request:
Please help to check why the SI Sheduler notification giving error status while ...
July 04, 2018
- 14:18 Support #8655 (Closed - End of life cycle): SCP ID :##4619##] : IBG issue : Bulk Payment Transfer...
- Hi,
Kindly attend below request:
IBG Bulk Payment performed on 26/06/2018 amount of RM 3,660.01 & 27/06/2018 amo...
July 03, 2018
- 17:44 Support #8654 (Closed - End of life cycle): SCP ID :##4618##] : System Maintanence
- Hi,
Kindly attend below request:
Kindly upload the system maintenance notification image in the highlight section... - 16:10 Support #8653 (Closed - End of life cycle): SCP ID :##4617##] : Deskmate Update: Corporate Bankin...
- Hi,
Kindly attend below request:
Kindly update Corporate Banking directory in our deskmate as follows:
NO NAME... - 11:42 Support #8634 (Closed - End of life cycle): SCP ID :##4608##] : WINNER ANNOUNCEMENT : KFH LIBSHAR...
- Done by Hafiz.
Issue closed in SCP. - 11:40 Support #8645 (Closed - End of life cycle): SCP ID :##4615##] : Sure CASA tnC
- Hi,
Kindly attend below request:
Kindly update the Sure CASA terms and conditions as existing file on the corpora...
July 02, 2018
- 09:41 Support #8610 (Work Completed-End life cycle): SCP ID :##4592##] : Libshara 2 Website Banner
- 09:41 Support #8613 (Work Completed-End life cycle): SCP ID :##4594##] : IFM Award Banner
- 09:40 Support #8614 (Work Completed-End life cycle): SCP ID :##4595##] : DESKMATE: New Hire Update
June 28, 2018
- 13:47 Support #8638 (Closed - End of life cycle): SCP ID :##4612##] : EPF Self-Contribution Payment
- Hi,
Kindly attend below request:
EPF plans to change the minimum amount (capping) per transaction for self-contri... - 09:30 Support #8637 (Closed - End of life cycle): SCP ID :##4611##] : CMS IBG issue
- Hi,
Kindly attend below request:
We received call from customer to inform that he is unable to transfer via IBG. ... - 09:13 Support #8636 (Closed - End of life cycle): SCP ID :##4610##] : Invalid TAC
- Hi,
Kindly attend below request:
Invalid TAC issues:
Received call from customer claim that TAC no that he rec...
June 27, 2018
- 12:14 Support #8616 (Closed - End of life cycle): [SCP ID :##4598 ##] : Customer Unable to Activate To...
- Alen, Jun 27, 2018 12:10 PM:-...
June 26, 2018
- 17:49 Support #8634 (Closed - End of life cycle): SCP ID :##4608##] : WINNER ANNOUNCEMENT : KFH LIBSHAR...
- Hi,
Kindly attend below request:
Kindly upload the Libshara winner announcement on our corporate website (highlig...
June 22, 2018
- 19:27 Support #8632 (Closed - End of life cycle): [SCP ID :##4606##] : Labuan - Transaction Missing (HD...
- Hapiz
Kindly attend this issue... - 15:32 Support #8630 (Closed - End of life cycle): SCP ID :##4605##] : CORUS Security Setting and List o...
- Hi Hafiz,
Kindly attend below request.... - 15:23 Support #8629 (Closed - End of life cycle): SCP ID :##4604##] : BVMC Security Setting and List of...
- Hi Hafiz,
Kindly attend below request....
June 21, 2018
- 11:07 Support #8620 (Closed - End of life cycle): SCP ID :##4602 ##] : Email Host IP Change
- Hi Hafiz,
Kindly attend below request....
June 20, 2018
- 16:49 Support #8616 (Closed - End of life cycle): [SCP ID :##4598 ##] : Customer Unable to Activate To...
- Hi Hafiz,
Kindly attend below request.... - 10:34 Support #8615 (Closed - End of life cycle): [SCP ID :##4597##] : Mplus Rates (May 2018)
- Hi Hafiz,
Kindly attend below request....
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