Activity
From December 18, 2018 to January 16, 2019
January 16, 2019
- 12:43 Support #9291: [SCP ID :##4842##] : Unable to sell gold | HD00020466
- Root Cause: IB was not able to get gold price from database
Pending Gold Cron logs to check
019/01/15 10:43:33:40...
January 15, 2019
- 15:59 Support #9291 (Closed - End of life cycle): [SCP ID :##4842##] : Unable to sell gold | HD00020466
- Hi Kahyan,
Kindly attend below request....
January 07, 2019
- 10:11 Support #9207 (Pending Customer Feedback): [SCP ID :##4837##] : Deskmate Update: Bandar Saujana P...
- complete changes
- 09:37 Support #9207 (Closed - End of life cycle): [SCP ID :##4837##] : Deskmate Update: Bandar Saujana ...
- Hi Kah Yan,
Kindly attend below request....
January 05, 2019
- 09:10 Support #9135 (Pending Customer Feedback): SCP ID :##4830##] : Unable to access IB Instance 7310,...
- All instance ok after restart server
December 28, 2018
- 08:45 Support #9135 (Development / Work In Progress): SCP ID :##4830##] : Unable to access IB Instance ...
- Pending bank to provide log files
December 26, 2018
- 15:30 Support #9139 (Closed - End of life cycle): SCP ID :##4832##] : DESKMATE: 2019 Payroll Calendar
- Hi,
Kindly attend below request:
Kindly update the Payroll Calendar for 2019 in the deskmate as follows: - 15:26 Support #9138 (Closed - End of life cycle): SCP ID :##4831##] : Deskmate Update : Branches directory
- Hi,
Kindly attend below request:
Need your assistant to update the following:
Kuching branch.
Below are t... - 12:52 Support #9135 (Closed - End of life cycle): SCP ID :##4830##] : Unable to access IB Instance 7310...
- Hi,
Kindly attend below request:
This is to formalize the issue reported around 10 am this morning where all inst...
December 24, 2018
- 15:49 Support #9127 (Closed - End of life cycle): SCP ID :##4829##] : KFH Online : Security Questions D...
- Hi,
Kindly attend below request:
There is a complaint from customer claimed that security question appeared not t... - 15:32 Support #9125 (Closed - End of life cycle): SCP ID :##4828##] : Insufficient Permision to Login K...
- Hi,
Kindly attend below request:
We received one complaint on our new registered customer where she encountered e... - 13:59 Support #9115 (Pending Customer Feedback): SCP ID :##4826##] : Deskmate Update : End of Employment
- Done by Akma on 21/12/2018
- 12:03 Change #8784 (Closed - End of life cycle): SCP ID :##4717##] : IB - EPF Maximum and Minimum Cappi...
- Deployed to production on Sept 27th 2018.
December 21, 2018
- 10:21 Support #9115 (Closed - End of life cycle): SCP ID :##4826##] : Deskmate Update : End of Employment
- Hi,
Kindly attend below request:
Kindly update the deskmate by removing the staff details from the directory as ...
December 20, 2018
- 11:28 Change #8887 (Pending Customer Feedback): SCP ID :##4798##] : CR: KFHOnline Transaction History f...
- Provided quotation to KFH on 19/12/2018. Pending feedback from them.
- 09:43 Support #9065 (Closed - End of life cycle): SCP ID :##4822##] : 2018 DOA
- Done by Hafiz.
Issue closed in SCP. - 09:42 Support #9060 (Closed - End of life cycle): SCP ID :##4821##] : Deskmate Update : New Hire Update
- Done by Lizahwati.
Issue closed in SCP.
December 18, 2018
- 10:08 Support #9065 (Closed - End of life cycle): SCP ID :##4822##] : 2018 DOA
- Hi,
Kindly attend below request:
Kindly replace all the existing DOAs in the deskmate with the new ones as follow...
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