Activity

From September 08, 2022 to October 07, 2022

October 07, 2022

17:47 Support #13252 (Closed - End of life cycle): [SCP ID :##6456##] : Deskmate :Staff Directory(07/10...
Hi,
Kindly attend below request:-
Please update the staff directory as follows:
1) New Hire : Please add the ... Zahir Abd Latif

October 05, 2022

10:49 Support #13216 (Closed - End of life cycle): [SCP ID :##6420##] : Enquiry on CORUS and BVMC
Issue closed in SCP. Zahir Abd Latif

October 04, 2022

14:43 Support #13119 (Pending Prod Deployment): [SCP ID :##6367##] : CMS Physical Token Quotation
Delivered Vasco Token to KFH on 4th October 2022. Pending upload token into production. Lizahwati Basirun

October 03, 2022

08:38 Support #13216 (Pending Customer Feedback): [SCP ID :##6420##] : Enquiry on CORUS and BVMC
Hafiz,Sep 21, 2022:-... Zahir Abd Latif

September 30, 2022

18:16 Support #13244 (Closed - End of life cycle): [SCP ID :##6448##] : Deskmate :Staff Directory 30/09...
Hi,
Kindly attend below request:-
Please update the deskmate staff directory as follows:
1) End of employm... Zahir Abd Latif

September 28, 2022

17:36 Support #13242 (Closed - End of life cycle): [SCP ID :##6446##] : Full Beneficiary Name not capt...
Hi,
Kindly attend below request:-
Performed IBG transaction dated 8.8.2022 to Syarikat Cahaya Dinar. The full ben... Zahir Abd Latif

September 27, 2022

17:42 Support #13239 (Closed - End of life cycle): [SCPID :##6443##] : Deskmate :Buzz September Issue
Hi,
Kindly attend below request:-
Please upload KFHMB Buzz September issue which can be obtained fromm the GDrive... Zahir Abd Latif

September 23, 2022

18:14 Support #13236 (Closed - End of life cycle): [SCP ID :##6440##] : Deskmate :Staff Directory (23/0...
Hi,
Kindly attend below request:-
Please update deskmate staff directory as follows:
1) End of employment - to... Zahir Abd Latif
15:13 Support #13192 (Closed - End of life cycle): [SCP ID :##6409##] : Extend KFH MySecure Use
Issue closed in SCP. Zahir Abd Latif
15:12 Support #13156 (Closed - End of life cycle): [SCP ID :##6396##] : Information Required
Issue closed in SCP. Zahir Abd Latif
15:10 Support #13173 (Closed - End of life cycle): SCP ID :##6399##] : KFHOnline FTT Issue
Issue closed in SCP. Zahir Abd Latif
15:09 Support #13224 (Closed - End of life cycle): [SCP ID :##6428##] : JomPAY Notification
Issue closed in SCP. Zahir Abd Latif
15:09 Support #13221 (Closed - End of life cycle): [SCP ID :##6425##] : JomPAY TnC Update
Issue closed in SCP. Zahir Abd Latif
15:01 Support #13149 (Closed - End of life cycle): [SCP ID :##6391##] : TOP URGENT!! TLS 1.2 - secure.e...
Issue closed in SCP. Zahir Abd Latif
10:36 Support #13234 (Closed - End of life cycle): [SCP ID :##6438##] : Unsuccesful EPAY FTP File
Hi,
Kindly attend below request:-
Please help to check why we failed to FTP the Recon Epay file dated 16,17,20,21... Zahir Abd Latif

September 21, 2022

11:08 Support #13131 (Closed - End of life cycle): [SCP ID :##6379 ##] : IBG Mail Server
Hafiz, Aug 10, 2022:-... Zahir Abd Latif
11:06 Support #13134 (Closed - End of life cycle): [SCP ID :##6382 ##] : BVMC BIB Blank Report
Sufian, Aug 4, 2022:-... Zahir Abd Latif
10:53 Support #13226 (Closed - End of life cycle): [SCP ID :##6430##] : Deskmate :Staff Directory (14/0...
Done by Hafiz as per request.
Issue closed in SCP. Zahir Abd Latif
10:52 Support #13224 (Pending Customer Feedback): [SCP ID :##6428##] : JomPAY Notification
Hafiz, Sep 14, 2022:-... Zahir Abd Latif
10:49 Support #13223 (Closed - End of life cycle): [SCP ID :##6427##] : KFHMySecure Security Measure
Issue closed in SCP. Zahir Abd Latif
10:47 Support #13221 (Pending Customer Feedback): [SCP ID :##6425##] : JomPAY TnC Update
Hafiz, Sep 9, 2022:-... Zahir Abd Latif
10:44 Support #13192 (Pending Customer Feedback): [SCP ID :##6409##] : Extend KFH MySecure Use
Zahir Abd Latif
10:42 Support #13149 (Pending Customer Feedback): [SCP ID :##6391##] : TOP URGENT!! TLS 1.2 - secure.et...
Hafiz, Aug 29, 2022:-... Zahir Abd Latif
10:38 Support #13127 (Closed - End of life cycle): [SCP ID :##6375 ##] : CORUS - Report Show No Content
No feedback from user since 1 August 2022.
Already sent reminder email to user 3 times.
Closed at the moment. Reope... Zahir Abd Latif
10:36 Support #13129 (Closed - End of life cycle): [SCP ID :##6377 ##] : Email for IBG Process not Rece...
No feedback from user since 1 August 2022.
Already sent reminder email to user 3 times.
Closed at the moment. Reope... Zahir Abd Latif
10:27 Support #13125 (Closed - End of life cycle): [SCP ID :##6373##] : Issue with sending AC
Hafiz, Aug 1, 2022:-... Zahir Abd Latif

September 20, 2022

17:20 Support #13232 (Closed - End of life cycle): [SCP ID :##6436##] : No TAC login from Ne Device
Hi,
Kindly attend below request:-
Please help to check why there is no TAC request page for first time login from... Zahir Abd Latif

September 19, 2022

09:38 Support #13229 (Closed - End of life cycle): [SCP ID :##6433##] : No TAC number in SMS notification
Hi,
Kindly attend below request:-
Customer received SMS notification but there is no TAC no. for her transaction.... Zahir Abd Latif

September 14, 2022

14:53 Support #13226 (Closed - End of life cycle): [SCP ID :##6430##] : Deskmate :Staff Directory (14/0...
Hi,
Kindly attend below request:-
Please update the deskmate staff directory as follows:
1) New Hire
Staff ... Zahir Abd Latif

September 13, 2022

09:15 Support #13224 (Closed - End of life cycle): [SCP ID :##6428##] : JomPAY Notification
Hi,
Kindly attend below request:-
Please help to check if JomPAY SI having notification status sent to customer r... Zahir Abd Latif

September 12, 2022

18:22 Support #13223 (Pending Customer Feedback): [SCP ID :##6427##] : KFHMySecure Security Measure
Please forward the answer to customer. Tan Lee Yong
16:25 Support #13223: [SCP ID :##6427##] : KFHMySecure Security Measure
I'm working on this item. Will update later today. Tan Lee Yong
11:01 Support #13223 (Closed - End of life cycle): [SCP ID :##6427##] : KFHMySecure Security Measure
Hi,
Kindly attend below request:-
Please furnish the info as required by KFH auditor.
Are we comply with one ... Zahir Abd Latif

September 09, 2022

12:42 Support #13221 (Closed - End of life cycle): [SCP ID :##6425##] : JomPAY TnC Update
Hi,
Kindly attend below request:-
Kindly confirm if below path is correct to update new JomPAY T&C file (for Open... Zahir Abd Latif

September 08, 2022

10:41 Support #13200 (Closed - End of life cycle): [SCP ID :##6416##] : Deskmate :Staff Directory (6/9...
Done by Hafiz.
Issue closed in SCP. Zahir Abd Latif
10:40 Support #13198 (Closed - End of life cycle): [SCP ID :##6414##] : Deskmate : Message from the AGCEO
Done by Hafiz.
Issue closed in SCP. Zahir Abd Latif
10:39 Support #13196 (Closed - End of life cycle): [SCP ID :##6412##] : Deskmate Staff Directory : Staf...
Done by Hafiz.
Issue closed in SCP. Zahir Abd Latif
10:17 Support #13216 (Closed - End of life cycle): [SCP ID :##6420##] : Enquiry on CORUS and BVMC
Hi,
Kindly attend below request:-
We need your input for below query from IT Audit team:
CORUS Report
a. ... Zahir Abd Latif
 

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