Activity
From September 20, 2022 to October 19, 2022
October 19, 2022
- 10:18 Support #13268 (Closed - End of life cycle): [SCP ID :##6469##] : Update to BCM Champions List an...
- Hi,
Kindly attend below request:-
To update the BCP tab What Is BCP? (kfh.com.my)
1.
Branches Plan during BC...
October 17, 2022
- 10:33 Support #13255 (Closed - End of life cycle): [SCP ID :##6459##] : Deskmate : Employee engagement ...
- Done by Lizahwati.
Issue closed in SCP. - 10:31 Support #13244 (Closed - End of life cycle): [SCP ID :##6448##] : Deskmate :Staff Directory 30/09...
- Done by Hafiz.
Issue closed in SCP. - 10:30 Support #13239 (Closed - End of life cycle): [SCPID :##6443##] : Deskmate :Buzz September Issue
- Done by Hafiz.
Issue closed in SCP. - 10:30 Support #13236 (Closed - End of life cycle): [SCP ID :##6440##] : Deskmate :Staff Directory (23/0...
- Done by Hafiz.
Issue closed in SCP. - 10:27 Support #13234 (Closed - End of life cycle): [SCP ID :##6438##] : Unsuccesful EPAY FTP File
- Issue closed in SCP.
- 10:26 Support #13232 (Closed - End of life cycle): [SCP ID :##6436##] : No TAC login from Ne Device
- Issue closed in SCP.
October 14, 2022
- 18:12 Support #13264 (Closed - End of life cycle): [SCP ID :##6465##] : Deskmate :Staff Directory (14/...
- Hi,
Kindly attend below request:-
Kindly update the deskmate staff directory as follows:
New Hire: Please ... - 15:22 Support #13234 (Pending Customer Feedback): [SCP ID :##6438##] : Unsuccesful EPAY FTP File
- Hafiz, Oct 6, 2022:-...
- 15:19 Support #13232 (Pending Customer Feedback): [SCP ID :##6436##] : No TAC login from Ne Device
- Hafiz, Oct 6, 2022:-
Finding
1) suspect unable to get fingerprint due to apiipfy
Solution
1) Update the finge...
October 13, 2022
- 14:26 Support #13256 (Closed - End of life cycle): [SCP ID :##6460##] : NO SMS PIN RECEIVE
- Hi,
Kindly attend below request:-
Customer did not receive the SMS Pin to activate her CMS account even though SM...
October 12, 2022
- 14:15 Support #13255 (Closed - End of life cycle): [SCP ID :##6459##] : Deskmate : Employee engagement ...
- Hi,
Kindly attend below request:-
in conjunction with 2022 EES please create a new tab named 2022 and perform t... - 10:26 Support #13253 (Closed - End of life cycle): [SCP ID :##6457##] : Directory Update as at 11 Octob...
- Hi,
Kindly attend below request:-
Please help to proceed with the following:
1. Remove staff from directory an...
October 11, 2022
- 12:09 Support #13252 (Closed - End of life cycle): [SCP ID :##6456##] : Deskmate :Staff Directory(07/10...
- Done by Hafiz.
Verified by Azli.
Issue closed in SCP.
October 07, 2022
- 17:47 Support #13252 (Closed - End of life cycle): [SCP ID :##6456##] : Deskmate :Staff Directory(07/10...
- Hi,
Kindly attend below request:-
Please update the staff directory as follows:
1) New Hire : Please add the ...
October 05, 2022
- 10:49 Support #13216 (Closed - End of life cycle): [SCP ID :##6420##] : Enquiry on CORUS and BVMC
- Issue closed in SCP.
October 04, 2022
- 14:43 Support #13119 (Pending Prod Deployment): [SCP ID :##6367##] : CMS Physical Token Quotation
- Delivered Vasco Token to KFH on 4th October 2022. Pending upload token into production.
October 03, 2022
- 08:38 Support #13216 (Pending Customer Feedback): [SCP ID :##6420##] : Enquiry on CORUS and BVMC
- Hafiz,Sep 21, 2022:-...
September 30, 2022
- 18:16 Support #13244 (Closed - End of life cycle): [SCP ID :##6448##] : Deskmate :Staff Directory 30/09...
- Hi,
Kindly attend below request:-
Please update the deskmate staff directory as follows:
1) End of employm...
September 28, 2022
- 17:36 Support #13242 (Closed - End of life cycle): [SCP ID :##6446##] : Full Beneficiary Name not capt...
- Hi,
Kindly attend below request:-
Performed IBG transaction dated 8.8.2022 to Syarikat Cahaya Dinar. The full ben...
September 27, 2022
- 17:42 Support #13239 (Closed - End of life cycle): [SCPID :##6443##] : Deskmate :Buzz September Issue
- Hi,
Kindly attend below request:-
Please upload KFHMB Buzz September issue which can be obtained fromm the GDrive...
September 23, 2022
- 18:14 Support #13236 (Closed - End of life cycle): [SCP ID :##6440##] : Deskmate :Staff Directory (23/0...
- Hi,
Kindly attend below request:-
Please update deskmate staff directory as follows:
1) End of employment - to... - 15:13 Support #13192 (Closed - End of life cycle): [SCP ID :##6409##] : Extend KFH MySecure Use
- Issue closed in SCP.
- 15:12 Support #13156 (Closed - End of life cycle): [SCP ID :##6396##] : Information Required
- Issue closed in SCP.
- 15:10 Support #13173 (Closed - End of life cycle): SCP ID :##6399##] : KFHOnline FTT Issue
- Issue closed in SCP.
- 15:09 Support #13224 (Closed - End of life cycle): [SCP ID :##6428##] : JomPAY Notification
- Issue closed in SCP.
- 15:09 Support #13221 (Closed - End of life cycle): [SCP ID :##6425##] : JomPAY TnC Update
- Issue closed in SCP.
- 15:01 Support #13149 (Closed - End of life cycle): [SCP ID :##6391##] : TOP URGENT!! TLS 1.2 - secure.e...
- Issue closed in SCP.
- 10:36 Support #13234 (Closed - End of life cycle): [SCP ID :##6438##] : Unsuccesful EPAY FTP File
- Hi,
Kindly attend below request:-
Please help to check why we failed to FTP the Recon Epay file dated 16,17,20,21...
September 21, 2022
- 11:08 Support #13131 (Closed - End of life cycle): [SCP ID :##6379 ##] : IBG Mail Server
- Hafiz, Aug 10, 2022:-...
- 11:06 Support #13134 (Closed - End of life cycle): [SCP ID :##6382 ##] : BVMC BIB Blank Report
- Sufian, Aug 4, 2022:-...
- 10:53 Support #13226 (Closed - End of life cycle): [SCP ID :##6430##] : Deskmate :Staff Directory (14/0...
- Done by Hafiz as per request.
Issue closed in SCP. - 10:52 Support #13224 (Pending Customer Feedback): [SCP ID :##6428##] : JomPAY Notification
- Hafiz, Sep 14, 2022:-...
- 10:49 Support #13223 (Closed - End of life cycle): [SCP ID :##6427##] : KFHMySecure Security Measure
- Issue closed in SCP.
- 10:47 Support #13221 (Pending Customer Feedback): [SCP ID :##6425##] : JomPAY TnC Update
- Hafiz, Sep 9, 2022:-...
- 10:44 Support #13192 (Pending Customer Feedback): [SCP ID :##6409##] : Extend KFH MySecure Use
- 10:42 Support #13149 (Pending Customer Feedback): [SCP ID :##6391##] : TOP URGENT!! TLS 1.2 - secure.et...
- Hafiz, Aug 29, 2022:-...
- 10:38 Support #13127 (Closed - End of life cycle): [SCP ID :##6375 ##] : CORUS - Report Show No Content
- No feedback from user since 1 August 2022.
Already sent reminder email to user 3 times.
Closed at the moment. Reope... - 10:36 Support #13129 (Closed - End of life cycle): [SCP ID :##6377 ##] : Email for IBG Process not Rece...
- No feedback from user since 1 August 2022.
Already sent reminder email to user 3 times.
Closed at the moment. Reope... - 10:27 Support #13125 (Closed - End of life cycle): [SCP ID :##6373##] : Issue with sending AC
- Hafiz, Aug 1, 2022:-...
September 20, 2022
- 17:20 Support #13232 (Closed - End of life cycle): [SCP ID :##6436##] : No TAC login from Ne Device
- Hi,
Kindly attend below request:-
Please help to check why there is no TAC request page for first time login from...
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