B - Production Support » KFH Support

September 26, 2023

12:38 Support #13663 (Work Completed-End life cycle): [SCP ID :##6797##] : RFI Crediting Window 1 engin...

Hi,
Kindly attend below request:-
Kindly need your assistance to find the rootcause of RFI crediting window 1 26/... Zahir Abd Latif

September 25, 2023

10:28 Support #13662 (Closed - End of life cycle): [SCP ID :##6795##] : Deskmate :Staff Directory (25/0...

Hi,
Kindly attend below request:-
Please update the following staff details to the Deskmate:
1) Staff Detail... Zahir Abd Latif

September 21, 2023

09:29 Support #13660 (Closed - End of life cycle): [SCP ID :##6794##] : Unable to register Internet Ban...

Hi,
Kindly attend below request:-
We are currently testing Powercard component which has integration with IB. We ... Zahir Abd Latif

September 19, 2023

11:45 Support #13656 (Closed - End of life cycle): [SCP ID :##6791##] : Deskmate :Staff Directory (19/0...

Hi,
Kindly attend below request:-
Please update the following staff phone extension as follows:
!https://suppo... Zahir Abd Latif

September 18, 2023

10:46 Support #13653 (Closed - End of life cycle): [SCP ID :##6788##] : Deskmate Running Banner

Hi,
Kindly attend below request:-
Please remove running banner number 2 and 3 (Riang Ria Raya and Personal Financ... Zahir Abd Latif

September 15, 2023

17:29 Support #13652 (Closed - End of life cycle): [SCP ID :##6787##] : Deskmate Staff Directory : Staf...

Hi,
Kindly attend below request:-
Please remove the following staff from staff directory.
No.
Staff No.
... Zahir Abd Latif

September 11, 2023

14:32 Support #13641 (Closed - End of life cycle): [SCP ID :##6780##] : Deskmate Staff Directory : Staf...

Done By Hafiz.
Issue closed in SCP. Zahir Abd Latif

September 06, 2023

10:45 Support #13641 (Closed - End of life cycle): [SCP ID :##6780##] : Deskmate Staff Directory : Staf...

Hi,
Kindly attend below request:-
Please remove the following staff details from the Deskmate:
No.
Staff No... Zahir Abd Latif

September 04, 2023

11:53 Support #13639 (Closed - End of life cycle): [SCP ID :##6779##] : URGENT! BUZZ

Done by Hafiz.
Verified by Azli.
Issue closed in SCP. Zahir Abd Latif

September 01, 2023

17:51 Support #13639 (Closed - End of life cycle): [SCP ID :##6779##] : URGENT! BUZZ

Hi,
Kindly attend below request:-
Please help to upload the BUZZ document by Monday, 4 September 2023.
The pdf. ... Zahir Abd Latif

August 29, 2023

09:51 Support #13637 (Closed - End of life cycle): [SCP ID :##6777##] : Unable to Perform Fund Transfe...

Hi,
Kindly attend below request:-
Customer tried to perform Duitnow transfer amount of RM21K to few times, but an... Zahir Abd Latif

August 28, 2023

11:52 Support #13632 (Development / Work In Progress): [SCP ID :##6772##] : Bulk Payment Status Accepte...

Hi,
Kindly attend below request:-
Customer has performed bulk payment via Cash management Solutions. However the ... Zahir Abd Latif

10:47 Support #13573 (Closed - End of life cycle): [SCP ID :##6734##] : VM Migration Issue - KFhOnline

Issue closed in SCP. Zahir Abd Latif

10:41 Support #13631 (Closed - End of life cycle): [SCP ID :##6771##] : EPF File not Generated

Hi,
Kindly attend below request:-
Seek for your assistance to check on EPF file not generated from KFHIB06 server... Zahir Abd Latif