Activity

From January 08, 2017 to February 06, 2017

February 06, 2017

17:53 Support #7102 (Closed - End of life cycle): [SCP ID :##3647##] : eCustody User Status not sync wi...
Hi,
Kindly attend below request:
User reported the eCustody user status in CAS system was 'Disabled' and in eCust... Zahir Abd Latif

January 23, 2017

09:56 Support #6985 (Closed - End of life cycle): [SCP ID :##3574##] : Daily Report eCustody Production
Issue closed in SCP. Zahir Abd Latif
09:54 Support #7002 (Closed - End of life cycle): [SCP ID :##3587##] : eCustody Admin Production - Auth...
Issue closed in SCP. Zahir Abd Latif

January 20, 2017

11:04 Support #7002 (Pending Customer Feedback): [SCP ID :##3587##] : eCustody Admin Production - Autho...
Issue:
eCustody admin cannot authorized created user. Error message shows "User id has been used".
Cause:
When a... Najmi Pasarudin
10:56 Support #6985 (Pending Customer Feedback): [SCP ID :##3574##] : Daily Report eCustody Production
Issue:
Daily report not send via email.
Cause:
eCustody mailing server not longer functioning.
Solution:
May... Najmi Pasarudin
10:52 Support #7056 (Development / Work In Progress): [SCP ID :##3619##] : eCustody Production - Audit ...
Najmi Pasarudin
10:52 Support #7002 (Development / Work In Progress): [SCP ID :##3587##] : eCustody Admin Production - ...
Najmi Pasarudin
10:51 Support #6985 (Development / Work In Progress): [SCP ID :##3574##] : Daily Report eCustody Produc...
Najmi Pasarudin
10:42 Support #7056 (Closed - End of life cycle): [SCP ID :##3619##] : eCustody Production - Audit requ...
Hi,
Kindly attend below request:
There have Audit review on eCustody System.
We need assist from penril suppo... Zahir Abd Latif

January 10, 2017

11:18 Support #7002 (Closed - End of life cycle): [SCP ID :##3587##] : eCustody Admin Production - Auth...
Hi,
Kindly attend below request:
Currently, user face issue to authorize new created user id in custody admin.
... Zahir Abd Latif
 

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