B - Production Support » Maybank Support » Maybank Custody Support

September 25, 2018

11:46 Support #8775: SCP ID :##4711##] : eCustody - Unable Reset Password

Pending CAS webservice log. Najmi Pasarudin

11:46 Support #8783 (Development / Work In Progress): SCP ID :##4716##] : eCustody - Amend the Organisa...

Require Maybank source-code for comparison before preparing the patch. Najmi Pasarudin

September 14, 2018

09:47 Support #8730 (Closed - End of life cycle): SCP ID :##4671##] : ECustody Trades rejected due to d...

Issue closed in SCP. Zahir Abd Latif

September 07, 2018

16:59 Support #8783 (Closed - End of life cycle): SCP ID :##4716##] : eCustody - Amend the Organisation...

Hi,
Kindly attend below request:
Required to amend the Organisation Profile (Add/Upd) to allow to accept :-
1)... Zahir Abd Latif

15:41 Support #8775: SCP ID :##4711##] : eCustody - Unable Reset Password

Based on feedback from customer, the issue is not failed to reset password but failed to receive sms after reset pass... Najmi Pasarudin

15:39 Support #8730 (Pending Customer Feedback): SCP ID :##4671##] : ECustody Trades rejected due to da...

Replied to customer.
The issue occurred because of slow network and customer asked to increased timeout time when co... Najmi Pasarudin