Activity

From September 22, 2014 to October 21, 2014

October 20, 2014

18:10 Support #4779: [SCP ID :##2453##] : Primary Post Code in RCAS.
Request from bank:
to give the sql script for update the postcode
Result:
Sql Script had been delivered on 20/10... Ong Wei Kuan

October 16, 2014

16:52 Support #4737 (Pending Customer Feedback): [SCP ID :##2436##] : E2E Alert - RCAS.
New rcas.ear file has been delivered to bank on today.
Changes on the source code as below,
1. Close the stream o... Ong Wei Kuan

October 15, 2014

10:05 Support #4779 (Development / Work In Progress): [SCP ID :##2453##] : Primary Post Code in RCAS.
Issue:
The postcode for CFO user and company is different.
Action/Finding:
Checking the provided logs, there is... Ong Wei Kuan

October 13, 2014

16:40 Support #4779: [SCP ID :##2453##] : Primary Post Code in RCAS.
Hi Wei Kuan,
Please assist to update this issue.
Thank you. Yap Kah Yan
12:27 Support #4779 (Closed - End of life cycle): [SCP ID :##2453##] : Primary Post Code in RCAS.
Hi,
Kindly attend below request:... Zahir Abd Latif

September 30, 2014

16:39 Support #4754 (Pending Customer Feedback): [SCP ID :##2444##] : Change Token allocation to anot...
Sql script to update provider to MALAYSIA for token based on excel file given was delivered. Ong Wei Kuan
14:52 Support #4732 (Pending Customer Feedback): [SCP ID :##2429##] : Document for configuring RCAS em...
Provided the document through email
Date: 23/09/14
Email title: Re: [Request ID :##2429##] : Document for configur... Yap Kah Yan
14:50 Support #4754 (Closed - End of life cycle): [SCP ID :##2444##] : Change Token allocation to ano...
Hi,
Kindly attend below request:... Zahir Abd Latif

September 25, 2014

15:00 Support #4737 (Development / Work In Progress): [SCP ID :##2436##] : E2E Alert - RCAS.
Issue :
Starting from 1.45pm, RCAS keep getting out of memory exception from the server.
[9/25/14 13:47:50:788 M... Ong Wei Kuan
14:54 Support #4737 (Closed - End of life cycle): [SCP ID :##2436##] : E2E Alert - RCAS.
Hi,
Kindly attend below request:
RCAS received alerts continuously from 1.43 pm to 2.26 pm.
Appreciate if you ca... Zahir Abd Latif

September 24, 2014

10:42 Support #4733 (Pending Customer Feedback): [SCP ID :##2430##] : Email Request Statistics from RCAS.
Ong Wei Kuan
10:42 Support #4733 (Development / Work In Progress): [SCP ID :##2430##] : Email Request Statistics fr...
Ong Wei Kuan
10:41 Support #4733 (Finished Development): [SCP ID :##2430##] : Email Request Statistics from RCAS.
Excel file for email request statistic from 16-09-2014 to 21-09-2014 was delivered to bank.
The statistic was based ... Ong Wei Kuan
10:40 Support #4733 (Development / Work In Progress): [SCP ID :##2430##] : Email Request Statistics fr...
Ong Wei Kuan
10:38 Support #4388 (Work Completed-End life cycle): [SCP ID :##2245##] : Hit error 97 Invalid require...
This case is closed now due to no respond from customer in 3 (three) working days. Zahir Abd Latif
09:54 Support #4734 (Work Completed-End life cycle): [SCP ID :##2431##] : To provide the statistics re...
This case is closed now since is duplicate with [SCP ID :##2430##]. Zahir Abd Latif
09:32 Support #4734: [SCP ID :##2431##] : To provide the statistics requested.
This case is duplicate with [SCP ID :##2430##] : Email Request Statistics from RCAS. Could you assist to drop either ... Ong Wei Kuan
09:29 Support #4734 (Work Completed-End life cycle): [SCP ID :##2431##] : To provide the statistics re...
Hi,
Kindly attend below request:
Re : MBB SH never receive system generated password
Kindly provide item below... Zahir Abd Latif
09:17 Support #4733 (Closed - End of life cycle): [SCP ID :##2430##] : Email Request Statistics from R...
Hi,
Kindly attend below request:
Please help to provide the statistics requested for below items for dates 16/9 -... Zahir Abd Latif

September 23, 2014

15:38 Support #4732 (Closed - End of life cycle): [SCP ID :##2429##] : Document for configuring RCAS e...
Hi,
Kindly attend below request:... Zahir Abd Latif
10:21 Support #4703: [SCP ID :##2412##] : Wrong Corp id Created fvg Universal Cable (Sarawak).
Was updated by Kah Yan yesterday.
New SQL script was provided to bank. Ong Wei Kuan
 

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