B - Production Support » Maybank Support » Maybank RCAS Support

April 15, 2015

11:41 Support #5266 (System Integration Test): [SCP ID :##2635##] : Update Token Provider To PH

Sent the sql script as patch to customer.
User replied that patch is done.
Stephanie Sufrapto

April 14, 2015

18:40 Support #5266 (Closed - End of life cycle): [SCP ID :##2635##] : Update Token Provider To PH

customer's request as below:
Kindly update these token Serial number from MY provider to PH provider. This is an o... William Gozali Tan

April 01, 2015

10:14 Support #5238 (Pending Customer Feedback): [SCP ID :##2611##] : Request Order SD617764 & Change O...

-Had proposed a new solution that will solve the current 4K file size limitation and also not dependent on the WebSph... Ong Wei Kuan

March 27, 2015

09:58 Support #5208 (Closed - End of life cycle): [SCP ID :##2602##] : RE: 20150303/RCMS/REPORT/MYSRIMA...

Issue closed in SCP. Zahir Abd Latif

March 26, 2015

11:52 Support #5239 (Closed - End of life cycle): [SCP ID :##2612##] : RCMS - User Linking (Regional)

Issue closed in SCP.
Refer email: Re: [Request ID :##2612##] : RCMS - User Linking (Regional)/INC000000375866/INC00... Zahir Abd Latif

March 25, 2015

17:32 Support #5239 (Pending Customer Feedback): [SCP ID :##2612##] : RCMS - User Linking (Regional)

Hi Zahir,
Our investigation was completed, please assist to close this issue at our end. Ong Wei Kuan

17:32 Support #5239: [SCP ID :##2612##] : RCMS - User Linking (Regional)

Update:-
-Checked from the log, RCAS got error code 67 from HSM, no mapped error description in HSM documentation.... Ong Wei Kuan

12:07 Support #5239: [SCP ID :##2612##] : RCMS - User Linking (Regional)

Issue update:
After receive the log from BII the HSM return error 67 and we can't find its error description from ... Stephanie Sufrapto

12:02 Support #5239: [SCP ID :##2612##] : RCMS - User Linking (Regional)

Dear Stephanie,
Any updates on this case?
Thanks. Zahir Abd Latif