B - Production Support » Maybank Support » Maybank RCAS Support

June 01, 2015

18:20 Support #5324 (Pending Customer Feedback): [SCP ID :##2673##] : 20150519/PROD/RCAS/Token Cover Le...

Remarks :
- Issue 1 is not application issue. Resolved by enabling the popup permission in web browser.
- Issue 2... Ong Wei Kuan

18:18 Support #5322 (Pending Customer Feedback): [SCP ID :##2671##] : Not able to retrieve record via C...

Root Cause :
- Wrong key column for inner join query.
Solution :
- Changed to use ORG_ID, not ROW_ID for TB_AM_C... Ong Wei Kuan

May 22, 2015

14:57 Support #5324 (Development / Work In Progress): [SCP ID :##2673##] : 20150519/PROD/RCAS/Token Cov...

Zahir Abd Latif

14:56 Support #5322 (Development / Work In Progress): [SCP ID :##2671##] : Not able to retrieve record ...

Zahir Abd Latif

10:04 Support #5323 (Pending Customer Feedback): [SCP ID :##2672##] : Primary State not showing the rig...

Root Cause:
Primary State is tied to user not tied to company.
RCAS and RCMS from screen shot is a different user ... Stephanie Sufrapto

May 21, 2015

11:27 Support #5324 (Closed - End of life cycle): [SCP ID :##2673##] : 20150519/PROD/RCAS/Token Cover L...

Hi,
Kindly attend below request:... Zahir Abd Latif

May 20, 2015

14:59 Support #5323: [SCP ID :##2672##] : Primary State not showing the right value.

Hi Wei Kuan,
No screen shot or file attached in the email.
Thanks. Zahir Abd Latif

14:56 Support #5323: [SCP ID :##2672##] : Primary State not showing the right value.

Hi Zahir,
Did customer attached with the screen shot, or is there any screen shot in the email? Ong Wei Kuan

14:47 Support #5323 (Closed - End of life cycle): [SCP ID :##2672##] : Primary State not showing the ri...

Hi,
Kindly attend below request:... Zahir Abd Latif

14:31 Support #5322 (Closed - End of life cycle): [SCP ID :##2671##] : Not able to retrieve record via ...

Hi,
Kindly attend below request:... Zahir Abd Latif