B - Production Support » Maybank Support » Maybank RCAS Support

December 11, 2017

16:52 Support #8127 (Work Completed-End life cycle): SCP ID :##4324##] : 20171208/RCMS/PROD/CN/Urgent/ ...

Query given to customer.
Can close the issue.
Thanks Stephanie Sufrapto

December 08, 2017

17:38 Support #8127 (Work Completed-End life cycle): SCP ID :##4324##] : 20171208/RCMS/PROD/CN/Urgent/ ...

Hi Stephanie,
Kindly attend below request.
From checking, user ID contains leading space. Please assist to provid... Zahir Abd Latif

December 05, 2017

12:30 Support #8120 (Closed - End of life cycle): SCP ID :##4317##] : RE: 20171130/RCMS/MY/MYSHOP7/UNAB...

Hi Stephanie,
Kindly attend below request.
... Zahir Abd Latif

December 04, 2017

14:57 Support #8113 (Pending Customer Feedback): SCP ID :##4311 ##] : **VERY URGENT** / 20171128/RCMS/M...

Stephanie Sufrapto

November 30, 2017

17:53 Support #8113 (Development / Work In Progress): SCP ID :##4311 ##] : **VERY URGENT** / 20171128/R...

VASCO return 1 to RCAS.
Suggest maybank to check with VASCO team
[11/30/17 15:36:23:904 MYT] 00000032 Authenti... Stephanie Sufrapto

17:28 Support #8113 (Closed - End of life cycle): SCP ID :##4311 ##] : **VERY URGENT** / 20171128/RCMS/...

Hi Stephanie,
Kindly attend below request.... Nurul Akmal

November 16, 2017

15:56 Support #8060 (Work Completed-End life cycle): SCP ID :##4273##] : RE: 20171108/RCMS/MY/ MYTTOHCF...

Hi Zahir,
Please close the issue. Customer update that issue cause by flat token battery.
They have solved the ... Stephanie Sufrapto