B - Production Support » Maybank Support » Maybank BII eCustody Support

April 16, 2014

18:49 Support #4301: SCP ID # 2167 : Sub Account Code dan Sub Account Name tidak populate di module Report

* Already retest by user in SIT Env and UAT Env.
* The result is pass.
* Still waiting from user for sign off SIT a... Saputra Febhy Toomy

April 10, 2014

18:58 Support #4299 (Pending Customer Feedback): [Request ID :##2165##] : Search portfolio Master Acco...

* Untuk issue ini hasil investigasi dari log eCustody di local, saat search di module Share Availability menggunakan ... Saputra Febhy Toomy

April 08, 2014

17:13 Support #4299 (Development / Work In Progress): [Request ID :##2165##] : Search portfolio Master...

Saputra Febhy Toomy

17:12 Support #4298 (Development / Work In Progress): SCP ID # 2166 : Missing currency at Accrued Inter...

Saputra Febhy Toomy

17:12 Support #4301 (Pending Customer Feedback): SCP ID # 2167 : Sub Account Code dan Sub Account Name ...

* Already fixed and deploy in SIT Env and UAT Env.
* Already ask user to retest in SIT Env and UAT Env. Saputra Febhy Toomy

17:04 Support #4301 (Work Completed-End life cycle): SCP ID # 2167 : Sub Account Code dan Sub Account N...

in report module, the account name and account code are not populated
more details please refer to attachment William Gozali Tan

16:55 Support #4298 (New - Begin Life Cycle): SCP ID # 2166 : Missing currency at Accrued Interest dan ...

William Gozali Tan

16:44 Support #4299 (Closed - End of life cycle): [Request ID :##2165##] : Search portfolio Master Acc...

Please attend below user query:... Ahmad Hazri

16:42 Support #4298 (Development / Work In Progress): SCP ID # 2166 : Missing currency at Accrued Inter...

Saputra Febhy Toomy

16:41 Support #4298 (Closed - End of life cycle): SCP ID # 2166 : Missing currency at Accrued Interest ...

There are no currency at accrued interest and grand total William Gozali Tan

16:36 Support #4293 (Pending Customer Feedback): SCP ID # 2157 : time out session in eCustody

* Already fixed and deploy in SIT Env and UAT Env.
* Already ask user to retest in SIT Env and UAT Env. Saputra Febhy Toomy

April 07, 2014

16:21 Support #4293 (Development / Work In Progress): SCP ID # 2157 : time out session in eCustody

Saputra Febhy Toomy

16:16 Support #4293 (Work Completed-End life cycle): SCP ID # 2157 : time out session in eCustody

The current time out session is too short, please to change the time out session into 15 minutes and also if the time... William Gozali Tan

March 25, 2014

18:09 Support #4227 (Pending Customer Feedback): [SCP ID :##2085##] : discrepancies of client holding ...

* Already investigate this issue in Prod Env.
* Already investigate this issue, check the results after a batch sche... Saputra Febhy Toomy

17:54 Support #4181 (Pending Customer Feedback): [Request ID :##2057##] : error message "Invalid Client...

Sudah di investigasi issue ini, dari log eCustody terlihat bahwa eCustody sudah kirim request ke Host dengan data cli... Saputra Febhy Toomy