B - Production Support » Maybank Support » Maybank BII M2U-RIB Support

October 08, 2013

15:00 Support #3522: SCP ID# 763 : next and previous statement button displaying the same list

* Already testing.
* The result : next and previous statement button displaying different list (file attach). Saputra Febhy Toomy

October 07, 2013

11:21 Support #3726 (Closed - End of life cycle): SCP ID# 1214 : Forgot Password - security question un...

Dear Cust Support,

Forgot password feature: key in security question with masking
Request: pls unmasking William Gozali Tan

October 04, 2013

10:14 Support #3717 (Closed - End of life cycle): SCP ID# 1207 : M2U History have different amount

Dear Gabby

Today I’m doing transfer within BII form Favorite Menu Within BII with amount Rp. 538.471
But when I ... William Gozali Tan

October 02, 2013

17:46 Support #3563 (Finished Development): SCP ID# 832 : Secure Email still waiting Aproval

Already double check. No issue. Ngoh Chee Ping

October 01, 2013

18:26 Support #3692 (Closed - End of life cycle): SCP ID# 1141 : IB new--migration failed

Dear Gabby,

Saat migrsi, panjang character yang bisa di input maksimal 16 character, mestinya bisa sampai 20 char... William Gozali Tan

September 30, 2013

19:42 Support #3661 (Finished Development): SCP ID# 1150 : Payment Citibank ( Online Transaction )

Rayvandy Gabbytian

19:03 Support #3661 (Development / Work In Progress): SCP ID# 1150 : Payment Citibank ( Online Transact...

Done bug fixing by set the category id into view bean for result service to do checking. Ngoh Chee Ping

18:34 Change #3562 (Finished Development): SCP ID# 835 : Display UserID on Message box detail in MSS

* Already done deployment, commit and push to Branch UAT. Saputra Febhy Toomy

17:22 Support #3661 (Closed - End of life cycle): SCP ID# 1150 : Payment Citibank ( Online Transaction )

Gabby,

Please check biller payment for CC Citibank using one time payment and using favorite bill payment because... William Gozali Tan

14:44 Support #3653 (Closed - End of life cycle): SCP ID# 1143 : [BII M2U PROD] Wrong Transaction Descr...

*Details of the problem:*
- Payment form CA/SA to offline credit card description is written as Transfer Trf dari LE... William Gozali Tan

September 27, 2013

14:37 Support #3623 (Pending Customer Feedback): [SCP ID : 1119] M2U Production - Current \ previous Mo...

This issue is from host side, bank already have someone checking on it. Please follow up with customer. Tan Lee Yong

13:13 Support #3633 (Closed - End of life cycle): SCP ID #ID 1137 : Button reprint for Mobile reload

Please check case button reprint for mobile reload don’t show at M2U history
Ahmad Hazri

September 25, 2013

19:14 Support #3623 (Closed - End of life cycle): [SCP ID : 1119] M2U Production - Current \ previous M...

Reported by Pak Thomas
Current month transaction history error Ahmad Hazri

18:13 Change #3562: SCP ID# 835 : Display UserID on Message box detail in MSS

Hi Toomy, this issue is more than 20 days. Have you start to look into it? Tan Lee Yong

September 24, 2013

14:04 Support #3616 (Development / Work In Progress): SCP ID# 1095 : Failed to migration m2u

This issue most likely is caused by the ESB. Because ESB returns null upon account list request. I have met Rudhi fac... Rayvandy Gabbytian

13:41 Support #3616 (Closed - End of life cycle): SCP ID# 1095 : Failed to migration m2u

Reported by Pak Ferry
Please check, the migration process does not work after customer pressing the submit button Ahmad Hazri

September 23, 2013

11:26 Support #3522 (Internal Testing): SCP ID# 763 : next and previous statement button displaying the...

Hi Toomy,
Please test under Account and Banking > Credit Card(s) > Previous Statement / Next Statement.
Thanks Najmi Pasarudin

September 18, 2013

10:00 Support #3599 (Closed - End of life cycle): SCP ID# 979 : Issue on SKN transaction Error : value ...

Please Help on this production issue :
Error : value of SourceDescription is too long
cut to 13 character when ... Ahmad Hazri

September 17, 2013

17:38 Support #3516: SCP ID# 739 : Update Logo BII M2U

Gabby
Can I close this case? Ahmad Hazri

September 13, 2013

20:38 Support #3593 (Closed - End of life cycle): SCP ID# 960 : Transaksi SKN

Reported by Thomas
Please investigation case SKN and RTGS getting error message. Ahmad Hazri

September 12, 2013

19:01 Change #3587 (Internal Testing): SCP ID# 945 : Credit Card Session timeout for JCB card

Ngoh Chee Ping

19:01 Change #3587 (Finished Development): SCP ID# 945 : Credit Card Session timeout for JCB card

Gabby
I already change this in Production branch. Try to test it before deliver. TQ Ngoh Chee Ping

11:30 Change #3587 (Closed - End of life cycle): SCP ID# 945 : Credit Card Session timeout for JCB card

reported by Pak Wahyu
Please Check for this production issue
Session Time Out because of validation failed for ... Ahmad Hazri

September 10, 2013

11:46 Support #3559 (Closed - End of life cycle): Change label on Menu Admin User Maintenance MSS (SCP ...

Deployed to production on 05 September 2013. Rayvandy Gabbytian

11:45 Support #3551 (Closed - End of life cycle): Mobile Top Up favorite maintenance page 1 can't show ...

Deployed to production on 05 September 2013. Rayvandy Gabbytian

11:41 Support #3551: Mobile Top Up favorite maintenance page 1 can't show the list of "Type of voucher"...

Done testing. Rayvandy Gabbytian

11:40 Support #3559 (Internal Testing): Change label on Menu Admin User Maintenance MSS (SCP ID : 826)

Rayvandy Gabbytian

11:40 Support #3551 (Internal Testing): Mobile Top Up favorite maintenance page 1 can't show the list o...

Rayvandy Gabbytian

11:39 Support #3570 (Closed - End of life cycle): [SCP ID : 875] M2U - Customer Transaction Enquiry

Rayvandy Gabbytian

11:39 Support #3559: Change label on Menu Admin User Maintenance MSS (SCP ID : 826)

Done testing. It affects to all module such as, audit log, customer profile, western union page, etc. This what Pak W... Rayvandy Gabbytian

11:37 Support #3570: [SCP ID : 875] M2U - Customer Transaction Enquiry

Done testing. Module affected: admin user profile, customer profile, & customer registration. Dependent on IbssCore. Rayvandy Gabbytian

11:35 Support #3570 (Internal Testing): [SCP ID : 875] M2U - Customer Transaction Enquiry

Rayvandy Gabbytian