B - Production Support » Maybank Support » Maybank BII M2U-RIB Support

January 29, 2019

17:57 Support #9421 (Work Completed-End life cycle): SCP ID :##4863##] : Fave PLN Postpaid

Hi,
Kindly attend below request:
Fave PLN Postpaid execute resut not return name, rptag, blth.
also, I cant find... Zahir Abd Latif

January 25, 2019

18:41 Support #9408: SCP ID :##4857##] : Service Notif tidak muncul setiap aplikasi RMBP di buka

Dear Adit,
Kindly assist to look into this issue. This issue is the same that we discussed last time.
Although ... Rayvandy Gabbytian

15:55 Support #9408 (Rejected - End of life cycle): SCP ID :##4857##] : Service Notif tidak muncul seti...

Hi,
Kindly attend below request:
Dear Gabby,
mohon bantuannya untuk pengecekan apakah bisa service notif muncu... Zahir Abd Latif

January 24, 2019

11:58 Support #9330 (Closed - End of life cycle): SCP ID :##4847## : EMoney Transfer - Not return recei...

Issue closed in SCP. Zahir Abd Latif

10:46 Support #9299: SCP ID :##4843 ## : MSS OPG - not sending email & sms on merchant registration

Dear Gabby,
Kindly assist to update the current status or any finding/progress on this issue.
Thanks. Zahir Abd Latif

January 23, 2019

14:27 Support #9314: SCP ID :##4845 ## :Transfer Antar Bank Online exception on exceed limit

Tommy,
Reassign this task to you.
Kindly deploy.
Thanks. Rayvandy Gabbytian

14:26 Support #9314: SCP ID :##4845 ## :Transfer Antar Bank Online exception on exceed limit

Dear all,
This item is still on going discussion with user (Kris):
Gabby emailed Kris on 16th January 2019 - 16... Rayvandy Gabbytian

14:19 Support #9330: SCP ID :##4847## : EMoney Transfer - Not return receiptIN and receiptEN on failure

Dear Akmal,
You may ask customer / Bella if the issue can be closed.
Thanks. Rayvandy Gabbytian

January 22, 2019

10:18 Support #9364 (Work Completed-End life cycle): SCP ID :##4849##] : Email customer service Maybank...

Hi,
Kindly attend below request:
take out cs@bii.co.id in all email notification. Zahir Abd Latif

January 18, 2019

16:24 Support #9278 (Closed - End of life cycle): SCP ID :##4840## : RMBP new UIUX - Emoney transfer In...

Issue close in SCP. Nurul Akmal

14:07 Support #9330 (Pending Customer Feedback): SCP ID :##4847## : EMoney Transfer - Not return receip...

Rayvandy Gabbytian

14:05 Support #9330 (Development / Work In Progress): SCP ID :##4847## : EMoney Transfer - Not return r...

Already replied to Bella as follows:... Rayvandy Gabbytian

January 17, 2019

17:30 Support #9330 (Closed - End of life cycle): SCP ID :##4847## : EMoney Transfer - Not return recei...

Hi Gabby,
Kindly attend below request.... Nurul Akmal

January 16, 2019

16:13 Support #9314 (Work Completed-End life cycle): SCP ID :##4845 ## :Transfer Antar Bank Online exce...

Hi Gabby,
Kindly attend below request.... Nurul Akmal

09:29 Support #9299 (Dropped-End of life cycle): SCP ID :##4843 ## : MSS OPG - not sending email & sms ...

Hi Gabby,
Kindly attend below request.
MSS OPG - not sending email & sms on successful merchant registration.
mo... Nurul Akmal

January 15, 2019

20:33 Support #9278 (Pending Customer Feedback): SCP ID :##4840## : RMBP new UIUX - Emoney transfer Ins...

Dear Nurul,
Issue has been fixed
Thankyou Tommy Arryandy

20:31 Support #9278 (Development / Work In Progress): SCP ID :##4840## : RMBP new UIUX - Emoney transfe...

Issue already fix by merging to production ovo paytren. attach the request and response Tommy Arryandy

20:29 Support #9278: SCP ID :##4840## : RMBP new UIUX - Emoney transfer Insufficient Fund

Dear Tommy,
I reassign this task to you. Please update.
Thanks. Rayvandy Gabbytian

15:35 Support #8837: SCP ID :##4733##] : 4771##] : RMBP - TAC Requirement MSS

This case is Pending for APK deployment and having problem with IPA due to obsolete IDE (Xcode). Rayvandy Gabbytian

January 14, 2019

15:24 Support #9278 (Closed - End of life cycle): SCP ID :##4840## : RMBP new UIUX - Emoney transfer In...

Hi Gab,
Kindly attend below request.
pada kondisi saldo tidak cukup, response yang dikembalikan tidak sesuai.
... Nurul Akmal