B - Production Support » PayNet RPPBO Support

March 23, 2022

15:44 Support #12883 (Pending Customer Feedback): [SCP ID :##6213##] : VA Scanning Findings

For Item 1 to 4, updated and pushed the log4j version to 2.17.1(pom.xml) in the gitlab.
Item 5, advised Paynet to do... Koh Hua Wong

14:44 Support #12884 (Work Completed-End life cycle): [SCP ID :##6214##] : Duplicate Bulk File ID Error...

Issue caused by invalid BIC-code of bank which is not exist. Case complete. Koh Hua Wong

10:45 Support #12744: [SCP ID :##6101##] : Monthly Transaction Fee - Getting the wrong fee scheme

Chee Ping and Ming Kit has a discussion on 21 JAN 2022.
Chee Ping provides 2 queries for data investigation. (Wanted... Nai Cheng Yeat

March 22, 2022

20:49 Support #12884 (Pending Customer Feedback): [SCP ID :##6214##] : Duplicate Bulk File ID Error Mes...

Suspected Status of the Bank is 1. Koh Hua Wong

18:58 Support #12884 (Work Completed-End life cycle): [SCP ID :##6214##] : Duplicate Bulk File ID Error...

Hi,
Kindly attend below request:-
Unable to upload file from bulk upload function as per fixes provided from tick... Zahir Abd Latif

16:52 Support #12883 (Closed - End of life cycle): [SCP ID :##6213##] : VA Scanning Findings

Hi,
Kindly attend below request:-
There are 5 findings (3 critical and 2 medium) from VA Scanning as per docu... Zahir Abd Latif

16:30 Support #12838 (Pending Customer Feedback): [SCP ID :##6174##] : PayNet Industry Fraud Portal (IF...

Koh Hua Wong

16:30 Support #12838 (Development / Work In Progress): [SCP ID :##6174##] : PayNet Industry Fraud Porta...

Pendin for Paynet Feedback Koh Hua Wong

16:29 Support #12839 (Pending Customer Feedback): [SCP ID :##6175##] : No Audit Trail Result in Fraud M...

Koh Hua Wong

16:28 Support #12839 (Development / Work In Progress): [SCP ID :##6175##] : No Audit Trail Result in Fr...

Pending for Paynet feedback Koh Hua Wong

March 21, 2022

22:44 Support #12867 (Pending Customer Feedback): [SCP ID :##6201##] : Performance for Batch Job

Indexes created for Tables involved in the BatchJobs mentioned Koh Hua Wong

09:53 Support #12867 (Development / Work In Progress): [SCP ID :##6201##] : Performance for Batch Job

Koh Hua Wong

March 16, 2022

14:28 Support #12867 (Closed - End of life cycle): [SCP ID :##6201##] : Performance for Batch Job

Hi,
Kindly attend below request:-
Currently there are 2 jobs that takes a long time to complete as below
1) Dail... Zahir Abd Latif

March 14, 2022

22:45 Support #12857 (Pending Customer Feedback): [SCP ID :##6192##] : Portal SAF Enquiry Page Detail ...

Remove +8h for log time for SAF Enquiry detail page. Koh Hua Wong

13:48 Support #12857 (Closed - End of life cycle): [SCP ID :##6192##] : Portal SAF Enquiry Page Detail...

Hi,
Kindly attend below request:-
We notice time show in SAF Enquiry detail page are having +8h. KIndly help help... Zahir Abd Latif

10:10 Support #11329 (Work Completed-End life cycle): [SCP ID :##5613##] : Offload Transaction Fee is n...

Issue closed in SCP. Ngoh Chee Onn

10:10 Support #11329 (Development / Work In Progress): [SCP ID :##5613##] : Offload Transaction Fee is ...

Ngoh Chee Onn

10:10 Support #11331 (Work Completed-End life cycle): [SCP ID :##5615##] : RSG Genration File for SAN i...

Ngoh Chee Onn

10:10 Support #11331: [SCP ID :##5615##] : RSG Genration File for SAN is slow

Issue closed in SCP. Ngoh Chee Onn

10:10 Support #11331 (Development / Work In Progress): [SCP ID :##5615##] : RSG Genration File for SAN ...

Ngoh Chee Onn

10:10 Support #11332 (Work Completed-End life cycle): [SCP ID :##5616##] : Offload Transaction Enquiry ...

Ngoh Chee Onn

10:09 Support #11332 (Development / Work In Progress): [SCP ID :##5616##] : Offload Transaction Enquiry...

Issue closed in SCP. Ngoh Chee Onn

10:09 Support #11423 (Work Completed-End life cycle): [SCP ID :##5673##] : Screen Error for SLA Email u...

Issue closed in SCP. Ngoh Chee Onn

10:08 Support #11482 (Work Completed-End life cycle): [SCP ID :##5713##] : RPP RSG Monthly Transaction Fee

Issue closed in SCP. Ngoh Chee Onn

10:08 Support #11487 (Work Completed-End life cycle): [SCP ID :##5718##] : SAF records were not uploade...

Issue closed in SCP. Ngoh Chee Onn

March 09, 2022

23:46 Support #12850 (Pending Customer Feedback): [SCP ID :##6186##] : Invalid BIC Code Error Message i...

Issue cause by invalid validation type on BIC code which allows only alphabet.
Expected: BIC code validation allows ... Koh Hua Wong

15:17 Support #12850 (Closed - End of life cycle): [SCP ID :##6186##] : Invalid BIC Code Error Message ...

Hi,
Kindly attend below request:-
Bank Simpanan National Berhad user received 'Invalid BIC Code' error message af... Zahir Abd Latif

March 03, 2022

18:35 Support #12839 (Investigation): [SCP ID :##6175##] : No Audit Trail Result in Fraud Module

Waiting for paynet feedback on queries given Koh Hua Wong

18:34 Support #12838 (Investigation): [SCP ID :##6174##] : PayNet Industry Fraud Portal (IFP) Users Una...

Waiting for paynet feedback on queries given Koh Hua Wong

15:33 Support #12839 (Closed - End of life cycle): [SCP ID :##6175##] : No Audit Trail Result in Fraud ...

Hi,
Kindly attend below request:-
Audit trail does not show any result. Screenshot of sample attached.
Zahir Abd Latif

15:26 Support #12838 (Closed - End of life cycle): [SCP ID :##6174##] : PayNet Industry Fraud Portal (I...

Hi,
Kindly attend below request:-
PayNet users did not receive notification from the fraud module as per received... Zahir Abd Latif

March 01, 2022

13:57 Support #12811 (Work Completed-End life cycle): [SCP ID :##6149##] : Industry Fraud Portal (IFP) ...

Same email address is using by different users in different Group which is 600 and 1062. Although Group id 600 doesnt... Koh Hua Wong

February 24, 2022

11:57 Support #12811: [SCP ID :##6149##] : Industry Fraud Portal (IFP) Email Notification

Waiting for Penril DBA to feedback based on the queries provided by Penril Team. Koh Hua Wong

February 22, 2022

18:05 Support #12777 (Closed - End of life cycle): [SCP ID :##6128##] : Checker Failed To Approve Dispu...

Issue closed in SCP. Zahir Abd Latif