Support #6710

[SCP ID :##3421##] : Failed to pay Telkom with JCB card

Added by Zahir Abd Latif almost 8 years ago. Updated over 7 years ago.

Status:Work Completed-End life cycleStart date:October 17, 2016
Priority:NormalDue date:
Assignee:Tommy Arryandy % Done:

100%

Category:-Spent time:7.00 hours
Target version:-

Description

Hi,
Kindly attend below request:

Please help to fix below issue :

failed to pay Telkom with JCB card, the processing code send is 38300 should be 383000 ( missing 1 character zero),

Task #6710_Test Result - SCP#3421 Failed to pay Telkom with JCB card (v1.0).docx (441 KB) Norhaidah Md Dasuki, November 01, 2016 11:22

Task #6710_Test Result - SCP#3421 Failed to pay Telkom with JCB card (v1.0).docx (3.17 MB) Tommy Arryandy , November 02, 2016 18:15

Task #6710_Test Result - SCP#3421 Failed to pay Telkom with JCB card (v1.0).docx (4 MB) Tommy Arryandy , November 11, 2016 17:44

History

#1 Avatar?id=1966&size=24 Updated by Ngoh Chee Onn almost 8 years ago

  • Status changed from New - Begin Life Cycle to Internal Testing
  • Assignee changed from Ngoh Chee Onn to Tommy Arryandy

Hi Tommy,

Please perform testing in SIT or UAT to come out with test result for this fixed.

Thank you.

#2 Updated by Norhaidah Md Dasuki almost 8 years ago

Hi Tommy,
Use attached Test Result as this is Production Issue and complete the test cases. Thank you.

#3 Updated by Tommy Arryandy almost 8 years ago

Hi Kak haida,

updated test result for jcb. Thank you.

#4 Updated by Norhaidah Md Dasuki almost 8 years ago

As discussed, kindly update the test result.
1. Put remark in test script under "Test Exception" that bank unable to tied JCB data into CIF, so database inject was done.
The problem is at Transaction History/Today Transaction screen.
2. Capture screen on the transaction details at Internet Banking History page for M2u and RMBP.
3. Put another step checking transaction details in MSS>Customer Transaction Enquiry for M2u and RMBP
4. To check and clarify with user on the error message for negative test <System Malfunction> when input non numeric subscriber number.

#5 Updated by Tommy Arryandy almost 8 years ago

Update issue log for JCB with transaction history explanation

#6 Updated by Tommy Arryandy almost 8 years ago

  • % Done changed from 80 to 100

Done full test

#7 Updated by Tommy Arryandy over 7 years ago

  • Status changed from Internal Testing to Work Completed-End life cycle

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