Activity
From November 24, 2022 to December 23, 2022
December 21, 2022
- 15:13 Support #13363 (New - Begin Life Cycle): [SCP ID :##6548##] : 1CTR22121714383149 Complaints lodge...
- Hi,
Kindly attend below request:-
Customer claimed that when she login RIB with the correct username and password...
December 20, 2022
- 19:26 Support #13362 (New - Begin Life Cycle): [SCP ID :##6547##] : Unable to edit and save Username Pa...
- Hi,
Kindly attend below request:-
Understand during the last CAS deployment roll-out, there was limitation where ... - 16:39 Support #13361 (New - Begin Life Cycle): [SCP ID :##6546##] : Complaint lodgment by Contact Centr...
- Hi,
Kindly attend below request
Customer lodged a report inquiry due to cannot log in RIB error message "acc has ...
December 16, 2022
December 15, 2022
- 17:24 Task #13357 (Development / Work In Progress): [SCP ID :##6541##] Upass Admin Investigation Support
- 17:15 Support #13355 (Investigation): [SCP ID :##6541##] : 1CTR221211105801211 Complaint lodgment by Co...
- Front End: UPASS Admin Angular Web
Middle: Restful API call
BackEnd: Upass Micro Service
Database: Prod MySQL - 17:07 Task #13357 (Pending Customer Feedback): [SCP ID :##6541##] Upass Admin Investigation Support
- * To get curl and response for gactivity api (Report > Access logs)
* To get u_user_alias and u_activity data to com... - 16:24 Support #13355 (Investigation): [SCP ID :##6541##] : 1CTR221211105801211 Complaint lodgment by Co...
- Hi,
Kindly attend below request:-
Customer has been changing her password and the system accepts the change of pa...
November 29, 2022
- 17:27 Support #13342 (Pending Customer Feedback): [SCP ID :##6531##] : AU-IM018753227 | Different RIB P...
- Please refer below steps to get profile image from CAS
1) Query db to get profile path:
select u_user_alias, u_use... - 16:48 Support #13342 (Pending Customer Feedback): [SCP ID :##6531##] : AU-IM018753227 | Different RIB P...
- Hi,
Kindly attend below request:-
Need your kind help to check what is the current profile image for below userID...
November 25, 2022
- 15:32 Support #13337: [SCP ID :##6524##] : RIB PASSWORD NOT COMPLY TO NEW PASSWORD
- Changed response code to be returned as RC89 when password contains user alias
- 15:31 Support #13337 (Pending Prod Deployment): [SCP ID :##6524##] : RIB PASSWORD NOT COMPLY TO NEW PA...
- 15:01 Support #13337 (Development / Work In Progress): [SCP ID :##6524##] : RIB PASSWORD NOT COMPLY TO...
- 11:46 Support #13337 (Pending Prod Deployment): [SCP ID :##6524##] : RIB PASSWORD NOT COMPLY TO NEW PA...
- Hi,
Kindly attend below request:-
User claim his password didn't comply but yet didn't prompt him to change passw...
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