B - Production Support » Agrobank Support

March 08, 2013

17:27 RIB Bug #2007 (Pending Customer Feedback): SCP ID# 282 : [IE000131SP] - AGRONet Own Account Transfer ...

Forward the guideline on how to change lockTimeout value in the WAS to User. Norhaidah Md Dasuki

16:56 RIB Bug #2007: SCP ID# 282 : [IE000131SP] - AGRONet Own Account Transfer - IB pick up less than host

Attached Screen shoot on how to change lockTimeout value in the WAS based on UAT configuration.
Thanks Alwi Husada

15:07 RIB Bug #2007 (Development / Work In Progress): SCP ID# 282 : [IE000131SP] - AGRONet Own Account Tran...

Updated by NORAZLILAH KHAMDAN Mar 8, 2013 02:52 PM
Please provide us a guide on how to change lockTimeout value i... Norhaidah Md Dasuki

March 07, 2013

10:37 RIB Bug #2007 (Pending Customer Feedback): SCP ID# 282 : [IE000131SP] - AGRONet Own Account Transfer ...

Informed user on the findings and pending for the feedback. Norhaidah Md Dasuki

March 06, 2013

16:28 RIB Bug #2007: SCP ID# 282 : [IE000131SP] - AGRONet Own Account Transfer - IB pick up less than host

his issue cause by IB failed to save transaction in to the DB, it might be happening due to heavy load on DB server ... Alwi Husada

16:11 RIB Bug #2007: SCP ID# 282 : [IE000131SP] - AGRONet Own Account Transfer - IB pick up less than host

Hi Alwi,
Is there any feedback on this issue. We need to update the user. Tq Norhaidah Md Dasuki

March 05, 2013

10:06 RIB Support #1910 (Closed - End of life cycle): SCP ID# 227 : Failed to perform IBG but the system al...

Deployment on 28/2/2013 - SUCCESSFUL Norhaidah Md Dasuki

March 01, 2013

17:07 RIB Bug #2007: SCP ID# 282 : [IE000131SP] - AGRONet Own Account Transfer - IB pick up less than host

Hi Alwi.
Kindly get the log file in share folder

\\10.6.6.20\Production_logs\IB Log File 28022013
Below is th... Norhaidah Md Dasuki

15:09 RIB Bug #2007: SCP ID# 282 : [IE000131SP] - AGRONet Own Account Transfer - IB pick up less than host

Kindly provide the log, when the transaction happened,
Thanks, Alwi Husada

14:59 RIB Bug #2007 (Work Completed-End life cycle): SCP ID# 282 : [IE000131SP] - AGRONet Own Account Trans...

After reconciliation we found that total transaction in IB report IMBALANCE from host report which different of 1 tra... Norhaidah Md Dasuki

12:59 IBAM Bug #1985: IE000130SP : IBAM > RIB Transaction Enquiry > Change Password - No data (Req.ID#273)

Hi Kak Haida,
The issue was successfully tested and ready to sign-off. New version of test script attached. TQ
... Siti Norahayu Mohd Desa

12:13 IBAM Bug #1985 (Internal Testing): IE000130SP : IBAM > RIB Transaction Enquiry > Change Password - No ...

Kak Ayu,
Kindly re-test,
Thanks,
Alwi Husada

February 28, 2013

17:20 IBAM Bug #1984 (Pending Customer Feedback): IE000129SP - IBAM > RIB Transaction Enquiry > Registration...

Had send email to Agrobank IT to provide test data. Norhaidah Md Dasuki

17:07 IBAM Bug #1985 (Development / Work In Progress): IE000130SP : IBAM > RIB Transaction Enquiry > Change ...

*Test Result - Test Ref : AGRO/IBAM-RIB003*
*Search RIB Transaction*
+3.1.1 Enter Special Character Except Und... Siti Norahayu Mohd Desa

14:57 IBAM Bug #1984: IE000129SP - IBAM > RIB Transaction Enquiry > Registration - No data (Req.ID#272)

Hi Kak Haida,
I have difficulty to get data for registration. Even though liase with alwi, he also unable to provid... Siti Norahayu Mohd Desa

13:55 RIB Support #1910 (Pending Prod Deployment): SCP ID# 227 : Failed to perform IBG but the system alrea...

Send WAR file to User for deployment. Norhaidah Md Dasuki

13:54 IBAM Bug #1985: IE000130SP : IBAM > RIB Transaction Enquiry > Change Password - No data (Req.ID#273)

Hi Ayu,
Kindly assist to do full cycle test on the issue and ensure all related information cater in the transaction... Norhaidah Md Dasuki

13:51 IBAM Bug #1984: IE000129SP - IBAM > RIB Transaction Enquiry > Registration - No data (Req.ID#272)

Hi Ayu,
Kindly assist to do full cycle test on the issue and ensure all related information cater in the transaction... Norhaidah Md Dasuki

February 27, 2013

17:11 IBAM Bug #1984 (Internal Testing): IE000129SP - IBAM > RIB Transaction Enquiry > Registration - No dat...

Salam kak Haida,
Kindly retest on this issue by using below URL:
http://10.6.6.20:9081/rib.redmine1984/common/Log... Alwi Husada

16:59 IBAM Bug #1985 (Internal Testing): IE000130SP : IBAM > RIB Transaction Enquiry > Change Password - No ...

Salam kak Haida,
Kindly retest on this issue by using below URL:
http://10.6.6.20:9081/rib.redmine1984/common/Log... Alwi Husada

11:53 RIB Support #1910: SCP ID# 227 : Failed to perform IBG but the system already deducted the amount

Attached is war file info for tonight deployment,
Thanks, Alwi Husada

February 26, 2013

14:21 RIB Support #1910: SCP ID# 227 : Failed to perform IBG but the system already deducted the amount

Update by Kak Jemah:... Ahmad Hazri

11:18 IBAM Bug #1985 (Closed - End of life cycle): IE000130SP : IBAM > RIB Transaction Enquiry > Change Pass...

Unable to retrieve data for "Change Password" in IBAM Production > RIB Transaction Enquiry. Norhaidah Md Dasuki

11:13 IBAM Bug #1984 (Closed - End of life cycle): IE000129SP - IBAM > RIB Transaction Enquiry > Registratio...

Unable to retrieve data for "REGISTRATION" in IBAM>RIB Transaction Enquiry. Norhaidah Md Dasuki

February 21, 2013

22:45 RIB Support #1910: SCP ID# 227 : Failed to perform IBG but the system already deducted the amount

Thank you team! Ahmad Hazri

17:46 RIB Support #1954 (Work Completed-End life cycle): SCP ID# 254 : [IE0000027C] - Amend wording in RIB ...

Updated by User (Ruzaimah - Agrobank IT)
Successfully Migrated to production 15/2/2013.Case Closed.
Tq. Siti Norahayu Mohd Desa

16:50 RIB Support #1910 (User Acceptance Test): SCP ID# 227 : Failed to perform IBG but the system already ...

Test Result: PASSED.
Sign-off and send to User for UAT. Siti Norahayu Mohd Desa

15:08 RIB Support #1910 (Internal Testing): SCP ID# 227 : Failed to perform IBG but the system already dedu...

Kak Ayu,
Fixed as per requested,
Kindly test on here:
http://10.6.6.20:9081/rib.redmine1910/common/Login.do Alwi Husada

13:37 RIB Support #1910 (Development / Work In Progress): SCP ID# 227 : Failed to perform IBG but the syste...

*New Interbank GIRO Transfer & Favourite Interbank GIRO Transfer*
1. There is NO Email field in the system but it di... Siti Norahayu Mohd Desa

February 20, 2013

18:23 RIB Support #1910: SCP ID# 227 : Failed to perform IBG but the system already deducted the amount

Hi Kak Haida,
To test on transaction logging method to use single commit for below module:-
*Test on Fund Trans... Lizahwati Basirun

15:57 RIB Support #1910: SCP ID# 227 : Failed to perform IBG but the system already deducted the amount

Hi Lizah,
Kindly assist to do internal testing on this issue. Please report all the test activity and scenario and c... Norhaidah Md Dasuki

14:09 RIB Support #1910 (Internal Testing): SCP ID# 227 : Failed to perform IBG but the system already dedu...

Salam Kak haida,
Amended transaction logging method to use single commit,
Kindly test on this issue, and make su... Alwi Husada

February 18, 2013

15:42 RIB Support #1910: SCP ID# 227 : Failed to perform IBG but the system already deducted the amount

Still working on it, since it required to implement to all module, will Assigned to QA if it is ready for UAT testi... Alwi Husada

14:39 RIB Support #1910: SCP ID# 227 : Failed to perform IBG but the system already deducted the amount

Hi alwik
what is the status of this case? when is the patch ready?
Thanks Ahmad Hazri

February 14, 2013

12:19 IBAM Enhancement #1797: SCP ID# 108 : [IE000111SP] - Cannot create id A0160

Salam kak haida,
For re-use deleted admin user, we have implemented the enhancement on IBAM phase2,
Thanks, Alwi Husada

11:56 IBAM Enhancement #1797: SCP ID# 108 : [IE000111SP] - Cannot create id A0160

Hi Alwi,
Please update the progress on this issue. Thank you. Norhaidah Md Dasuki

11:53 RIB Support #1910 (Development / Work In Progress): SCP ID# 227 : Failed to perform IBG but the syste...

Alwi,
Test done and successfully. Kindly continue fixing on other related module. TQ Norhaidah Md Dasuki

11:49 RIB Support #1942 (Closed - End of life cycle): SCP ID# 239 : LIVE - Unable to Reset Password

Updated by User (Norazlilah - Agrobank IT)
Successfully migrate to production. Norhaidah Md Dasuki

11:38 RIB Support #1940 (Closed - End of life cycle): SCP ID# 238 : LIVE - Unable to Reset Password

Updated by Alwi:
Unable to replicate at Development on the issue and there is no code error detect. No other issue o... Norhaidah Md Dasuki

11:34 RIB Support #1940 (Development / Work In Progress): SCP ID# 238 : LIVE - Unable to Reset Password

This issue is due to IB only retrieve the first 30 of all user accounts under the one CIF Number. Customer who has mo... Norhaidah Md Dasuki

11:23 RIB Bug #1904 (Closed - End of life cycle): SCP ID# 216 : New user can't use "Forgot My Password"

This issue is due to IB only retrieve the first 30 of all user accounts under the one CIF Number. Customer who has mo... Norhaidah Md Dasuki

February 13, 2013

17:10 RIB Support #1954 (Internal Testing): SCP ID# 254 : [IE0000027C] - Amend wording in RIB Login Page

1. Go to Production App server 1 and 2:
2. Go to:
D:\IBM\WebSphere\AppServer\profiles\AppSrv01\installedApps\IBAP... Alwi Husada

16:20 RIB Support #1954 (Work Completed-End life cycle): SCP ID# 254 : [IE0000027C] - Amend wording in RIB ...

Hi Alwi,
Agrobank want to amend wording in RIB Login Page their self.
Please provide the related file name that n... Abu Bakar Mohamed Sahabanali

15:07 RIB Support #1942: SCP ID# 239 : LIVE - Unable to Reset Password

Attaches is war file info for today deployment Alwi Husada

12:31 RIB Support #1942 (Pending Prod Deployment): SCP ID# 239 : LIVE - Unable to Reset Password

Hi Alwi
User has completed the test on UAT, please provide the deployment details as usual.
Target deployment d... Ahmad Hazri