Activity
From May 25, 2013 to June 23, 2013
June 13, 2013
- 15:30 RIB Support #2401: SCP ID# 363 : Invalid check digit - JBA Pahang
- Bang Ateh,
Attached is WAR file migration info for JBA Pahang Issue,
Thanks,
June 12, 2013
- 00:22 RIB Support #2401: SCP ID# 363 : Invalid check digit - JBA Pahang
- Ignore my message. Thought it is another check digit issue.
- 00:20 RIB Support #2401: SCP ID# 363 : Invalid check digit - JBA Pahang
- Do the same setup at Staging and test the given account number to debug.
- 15:10 RIB Support #2401: SCP ID# 363 : Invalid check digit - JBA Pahang
- Salam Alwi
SIT & UAT successful.
Please provide migration details.
Customer plan to migrate on 14/06/2013 00:45.
June 07, 2013
- 15:25 RIB Support #2779: SCP ID# 114 : RIB Session expired
- Page affected:
Login (After entering password)
Register an Account (After accept button)
Forgot My Password (sub... - 15:16 RIB Support #2779 (Closed - End of life cycle): SCP ID# 114 : RIB Session expired
- Reported by Ruzaimah
Assalammualaikum dan salam sejahtera.
Most of the customer get timeout error while perfor...
June 06, 2013
- 14:50 RIB Support #2729: SCP ID# 403 : Unsuccessful Bill Payment
- *+Note:+*
*HOST*
Timeout 45s
Connection allow 200 - 12:40 RIB Support #2729: SCP ID# 403 : Unsuccessful Bill Payment
- Error message captured...
- 09:51 RIB Support #2729: SCP ID# 403 : Unsuccessful Bill Payment
- Hi Alwi
What is the error message? - 09:48 RIB Support #2729: SCP ID# 403 : Unsuccessful Bill Payment
- Bang Ateh,
The unsuccessful transaction is caused by unable to get response from the host, its throw time out when...
June 04, 2013
- 17:30 RIB Support #2729 (Closed - End of life cycle): SCP ID# 403 : Unsuccessful Bill Payment
- Reported By Nurazlilah
The customer did Celcom bill payment but failed, later IB captured both unsuccessful(15:14)...
June 03, 2013
- 11:56 RIB Support #2401: SCP ID# 363 : Invalid check digit - JBA Pahang
- Thanks Kak Lizah/Haida ^^
- 11:49 RIB Support #2401: SCP ID# 363 : Invalid check digit - JBA Pahang
- Hi Hazri,
Internal Test done and sign-off. Kindly email to User for UAT. - 11:46 RIB Support #2401 (User Acceptance Test): SCP ID# 363 : Invalid check digit - JBA Pahang
- Hi Ateh,
Fixed and successfully tested. Kindly proceed plan for UAT.
+*Steps on testing:*+
*New Bill Payment... - 10:26 RIB Support #2401: SCP ID# 363 : Invalid check digit - JBA Pahang
- Hi Lizah,
Kindly assist to test above issue TQ.
May 31, 2013
- 16:13 RIB Support #2401 (Internal Testing): SCP ID# 363 : Invalid check digit - JBA Pahang
- Salam Kak Haida,
Issue has been fixed, it's due to invalid formula for JBA(PAIP) Pahang,
Attached all Developme...
May 28, 2013
- 09:38 RIB Support #2543: SCP ID# 375 : Unable to do Forgot Password
- Server 172.16.51.23:
PIN_BLOCK = A7B10A75262C7476
Server 172.16.51.24:
PIN_BLOCK = A7B10A75262C7476
Thanks,
- 09:26 RIB Support #2543: SCP ID# 375 : Unable to do Forgot Password
- Thanks Alwi for the finding.
Could you provide the details of pin block generated so I can use this as confirmatio...
May 27, 2013
- 17:54 RIB Support #2543: SCP ID# 375 : Unable to do Forgot Password
- Bang Ateh,
Yes,generated PIN Block return the same on both servers 172.16.51.23 and 172.16.51.24. - 12:41 RIB Support #2543: SCP ID# 375 : Unable to do Forgot Password
- Hi Alwi
Kindly check whether the generated PIN Block is the same on both servers.
We have requested User to do te... - 12:35 RIB Support #2562: SCP ID# 395 : IBG transfer - service not available
- Another reported same IBG issue (Favorite IBG)
1. Customer Name: NORDIN BIN KADIR
2. CIF No. : 230398122
3. Acc... - 10:43 RIB Support #2543: SCP ID# 375 : Unable to do Forgot Password
- Salam Bang Ateh,
Since the PIN VERIFICATION FAILED only happen for this customer only, its impossible to have inco... - 10:26 RIB Support #2562: SCP ID# 395 : IBG transfer - service not available
- Provided screenshot is around 8.02PM
- 10:18 RIB Support #2562: SCP ID# 395 : IBG transfer - service not available
- could you provide time frame? to make it easy to check the log,
Thanks, - 09:43 RIB Support #2455: SCP ID# 374 : IBG TRANSACTION NOT PICKUP IN IB
- Again, the reason IB not pick up the transaction is because the previous error "Lock request time out period exceeded...
- 09:41 RIB Support #2543: SCP ID# 375 : Unable to do Forgot Password
- Salam Alwi
Customer requesting update.
Thanks
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