B - Production Support » Agrobank Support

April 29, 2014

17:26 IBAM Support #4352 (Development / Work In Progress): [SCP ID :##2216##] : IBAM - MAKER CHECKER MAINTEN...

Wijaya Kartono

16:54 RIB Support #4311: SCP ID # 2174 : INT/HIBA fee RM2.00?

Apr 29, 2014 02:23 PM - Feedback from Ruzaimah
Team host telah patch data inward ke dalam akaun di bawah. Mohon proc... Norhaidah Md Dasuki

16:39 IBAM Enhancement #1797 (Closed - End of life cycle): SCP ID# 108 : [IE000111SP] - Cannot create id A0160

No feedback from User.
12 Mar 2014 18:37:39 Closed by System - Status changed from Resolved to Closed
Issue will... Norhaidah Md Dasuki

16:34 IBAM Support #4294 (Closed - End of life cycle): [SCP ID :##2162##] : FW: IBAM - RIB USER ACTIVITY LO...

review and sign-off.
Issue has been successfully deployed to Production on 25/4/2014 Norhaidah Md Dasuki

16:15 IBAM Support #4102 (Pending Review): [SCP ID : 1970] - Report epay di IBAM & HOST tidak balance dengan...

Included in Migration ID0009. Norhaidah Md Dasuki

12:42 RIB Support #4326 (Work Completed-End life cycle): [SCP ID :##2191##] : LIVE : Zakat payment.

Successfully migrate to production on 25/04/2014 Lizahwati Basirun

12:40 RIB Bug #4341 (Work Completed-End life cycle): [SCP ID :##2191##] : Internal Testing Issue: Zakat pa...

Tested and passed. Lizahwati Basirun

12:29 RIB Support #4153 (Closed - End of life cycle): SCP ID# 2035 : Add notification for ALL Zakat Receipt

Successfully migrated to Production on 21/3/2014 (ID0007) Norhaidah Md Dasuki

11:16 RIB Support #4077 (Closed - End of life cycle): SCP ID# 1918 : IBG via RIB-rejected by MyClear PaySwitch

successful migrated on 20/3/2014 (Migration ID007) Norhaidah Md Dasuki

April 28, 2014

14:09 IBAM Support #4352 (Work Completed-End life cycle): [SCP ID :##2216##] : IBAM - MAKER CHECKER MAINTENANCE

Please attend customer inquiry below:
Navigate to *IBAM>Maker Checker Maintenance*
!https://support.penril.net/in... William Gozali Tan

April 24, 2014

14:45 Support #4346 (Work Completed-End life cycle): [SCP ID :##2214##] : Internet Banking Migration ...

New migration:ID0009
25/4/2014 12.00 am - 4.00 am Ahmad Hazri

11:19 RIB Bug #4341 (Internal Testing): [SCP ID :##2191##] : Internal Testing Issue: Zakat payment - Bugs

Hi kak Liza,
Fixed and deployed. Kindly test it.
Issue#2
Root cause: Bill ref is not-null property. As result,... Wijaya Kartono

April 23, 2014

15:44 RIB Support #4262 (Work Completed-End life cycle): [SCP ID :##2121##] : RE: [Request ID :##37279##] :...

Successfully migrate to production on 16/04/2014 (ID0008) Lizahwati Basirun

14:20 RIB Bug #4341 (Work Completed-End life cycle): [SCP ID :##2191##] : Internal Testing Issue: Zakat pa...

Hi Kartono,
Kindly assist on the issues.
+*RIB*+
> 1)Step 2/4 and Step 4/4 masked the From Account No. Refer a... Lizahwati Basirun

April 22, 2014

18:29 RIB Support #4326 (Pending Customer Feedback): [SCP ID :##2191##] : LIVE : Zakat payment.

Tested and passed. The Internal Test result can be find in the Alfresco. Thank you. Lizahwati Basirun

17:03 RIB Support #4326 (Internal Testing): [SCP ID :##2191##] : LIVE : Zakat payment.

Root Cause:
The billRefNo, billRef1, billRef2 is set to not-null in the code but DB allows null value.
Fix:
1. R... Yap Kah Yan

11:42 RIB Support #4326: [SCP ID :##2191##] : LIVE : Zakat payment.

Hi KahYan,
Kindly assist on the issue.
*Step to reproduce in SIT/UAT:*
# User login to RIB
# Click on Zakat P... Lizahwati Basirun

April 21, 2014

14:52 Change #4333 (Closed - End of life cycle): [SCP ID :##2204##] : Ar Rahnu Account Summary

Agrobank IT request to amend below message on arRahnu page for unregistered user :
Before:... Ahmad Hazri

April 18, 2014

10:43 RIB Support #4326 (Work Completed-End life cycle): [SCP ID :##2191##] : LIVE : Zakat payment.

Please attend below user query:... Ahmad Hazri

April 16, 2014

16:17 Support #4314 (Pending Customer Feedback): SCP ID #2175 : [Request ID :##37893##] : LIVE: Problem...

Revert back to user (Puan Halimah) to inform the customer CA to reset password, revoke and reassign the token back to... Wijaya Kartono

15:57 Support #4199 (Development / Work In Progress): SCP ID# 2076 : RIB REPORT - CONSOLIDATED TRANSACT...

Wijaya Kartono

15:55 RIB Support #4311 (Development / Work In Progress): SCP ID # 2174 : INT/HIBA fee RM2.00?

Waiting for User feedback on IBG inward trnx details. Currently there is no trnx details reflected on Agronet Trnx Hi... Wijaya Kartono

April 14, 2014

11:38 Support #4314 (Work Completed-End life cycle): SCP ID #2175 : [Request ID :##37893##] : LIVE: Pro...

Please check on issue below:
Customer inform unable to login as single user as he got error message 'Username or... William Gozali Tan

April 10, 2014

18:16 RIB Support #4311 (Work Completed-End life cycle): SCP ID # 2174 : INT/HIBA fee RM2.00?

*Customer complains:*
IBG inward transaction detail history display incorrect tranx details.
_for more inform... William Gozali Tan

April 09, 2014

18:41 IBAM Support #4294 (Pending Customer Feedback): [SCP ID :##2162##] : FW: IBAM - RIB USER ACTIVITY LOG...

Hi Kak Haida,
Tested and passed. Pending for customer feedback. Test result will attached in the Alfresco for furt... Lizahwati Basirun

15:49 IBAM Support #4102: [SCP ID : 1970] - Report epay di IBAM & HOST tidak balance dengan reconsilation re...

As requested by User (Ruzaimah from AGRO IT).
Changes:
- Replaced "Total Unsuccessful" with "Total Successful Amo... Wijaya Kartono

12:34 RIB Support #4262 (Pending Customer Feedback): [SCP ID :##2121##] : RE: [Request ID :##37279##] : LIV...

Hi Kak Haida,
Issue has been tested and passed. Currently,as per confirmed with Kak Ruzaimah and Kak Halimah, for ... Lizahwati Basirun

April 08, 2014

10:50 IBAM Support #4294 (Internal Testing): [SCP ID :##2162##] : FW: IBAM - RIB USER ACTIVITY LOG ERROR

Hi kak Liza,
Fixed and deployed. Kindly test it.
Root cause: Wrong validation rule
Solution: Amend validation ... Wijaya Kartono

09:52 IBAM Support #4294: [SCP ID :##2162##] : FW: IBAM - RIB USER ACTIVITY LOG ERROR

Hi Kartono,
Kindly assist on this issue.
*Step to reproduce:*
# Click on IBAM>RIB User Activity Log
# Enter "... Lizahwati Basirun

08:40 IBAM Support #4294 (Closed - End of life cycle): [SCP ID :##2162##] : FW: IBAM - RIB USER ACTIVITY LO...

Ruzaimah reported:... Ahmad Hazri