Activity

From December 21, 2014 to January 19, 2015

January 19, 2015

17:40 Support #5147 (Closed - End of life cycle): [SCP ID :##2547##] : FTL Failed - invalid OTP.: Hi,
Kindly attend below request:... Zahir Abd Latif

January 16, 2015

18:46 Support #5144 (Pending Customer Feedback): [SCP ID :##2545##] : unsuccessful perform IBG Transact...: Transfer Limit for reported customer is NULL. This issue is successfully replicated in development.
Already inform... Wijaya Kartono
17:57 RIB Support #5042: [SCP ID :##2504##] : IBFT Beneficiary Bank: Unable to do testing for IBFT transaction due to environment not ready for testing. Nurul Akmal
15:43 Support #5144 (Development / Work In Progress): [SCP ID :##2545##] : unsuccessful perform IBG Tra...: Logs could not be found. Pending for production logs. Wijaya Kartono
11:28 Support #5144 (Work Completed-End life cycle): [SCP ID :##2545##] : unsuccessful perform IBG Tran...: Hi,
Kindly attend below request:... Zahir Abd Latif

January 15, 2015

17:23 RIB Support #5042 (Internal Testing): [SCP ID :##2504##] : IBFT Beneficiary Bank: http://10.6.6.20/rib.uat.s5042/common/Login.do
http://10.6.6.20/rib.sit.s5042/common/Login.do Lim Leonard
11:09 BIB Support #5120 (Closed - End of life cycle): [SCP ID :##2535##] : Approver Authorization List - e...: Refer email from user : [Fwd: ##2535## : Approver Authorization List - empty]
Issue resolved.
Case closed.
Zahir Abd Latif

January 13, 2015

16:43 RIB Support #5042 (Development / Work In Progress): [SCP ID :##2504##] : IBFT Beneficiary Bank: l just assist to understand this case.
After clarified with Kartono, this task not yet complete. They only completed... Anonymous
16:24 RIB Support #5042: [SCP ID :##2504##] : IBFT Beneficiary Bank: Pending for Favourite Interbank Transfer. Should differentiate registered bank list from IBG bank and eIBFT bank. Wijaya Kartono

January 07, 2015

17:35 RIB Support #5042 (Development / Work In Progress): [SCP ID :##2504##] : IBFT Beneficiary Bank: Lim Leonard
17:05 IBAM Support #5044: [SCP ID :##2502##] : Interbank Issue (IBAM): Successfully tested.
Test Result attached.
Thank you. Nurul Akmal
16:37 RIB Support #5043: [SCP ID :##2503##] : Session expired when perform Favourite Interbank Maintenance ...: Kindly inform user to do UAT for this issue. Thank you. Wijaya Kartono
13:58 IBAM Support #5044 (Internal Testing): [SCP ID :##2502##] : Interbank Issue (IBAM): root cause : wrong declaration, ibftmemberID was declared under ibgMemberID
solution : change ibgMemberID to ibftMem... Lim Leonard
11:25 RIB Support #5043: [SCP ID :##2503##] : Session expired when perform Favourite Interbank Maintenance ...: Hi Kartono,
Test done.
Successfully add Bank of China (Malaysia) Berhad as Favourite Interbank.
Thank you..
Nurul Akmal
11:01 RIB Support #5043 (Internal Testing): [SCP ID :##2503##] : Session expired when perform Favourite Int...: Hi kak Akmal,
Kindly test it again. Thank you.
Root cause: Cannot update table IB_INTERBANK_ACCOUNTS because of... Wijaya Kartono
10:57 IBAM Support #5044: [SCP ID :##2502##] : Interbank Issue (IBAM): Dear Leonard,
Please assist regarding this issue.
Please use this email to liaise with customer :- Re: [Request ... Zahir Abd Latif
10:54 RIB Support #5042: [SCP ID :##2504##] : IBFT Beneficiary Bank: Dear Leonard,
Please assist regarding this issue.
Please use this email to liaise with customer : Re: [Request ID... Zahir Abd Latif
10:26 IBAM Support #5044: [SCP ID :##2502##] : Interbank Issue (IBAM): Hi Zahir,
Please assign this task to Leonard. Thank you. Wijaya Kartono
10:25 RIB Support #5042: [SCP ID :##2504##] : IBFT Beneficiary Bank: Hi Zahir,
Please assign this task to Leonard. Thank you. Wijaya Kartono

January 06, 2015

11:52 RIB Support #4798 (Closed - End of life cycle): [SCP ID :##2461##] : Unable to perform IBG transact...: Zahir Abd Latif
11:52 RIB Support #4798: [SCP ID :##2461##] : Unable to perform IBG transaction - session expired.: Refer email : Re: [Request ID :##2461##] : Unable to perform IBG transaction - session expired.
Case closed. Zahir Abd Latif

January 02, 2015

15:39 IBAM Support #5044: [SCP ID :##2502##] : Interbank Issue (IBAM): Dear Kartono/Kak Lizah,
Please respond and update the current status in Redmine.
Thanks. Zahir Abd Latif
12:29 RIB Support #5043: [SCP ID :##2503##] : Session expired when perform Favourite Interbank Maintenance ...: Dear Kartono/Kak Lizah,
Please respond and update the current status in Redmine.
Thanks. Zahir Abd Latif
12:20 RIB Support #5042: [SCP ID :##2504##] : IBFT Beneficiary Bank: Dear Kartono/Kak Lizah,
Please respond and update the current status in Redmine.
Thanks. Zahir Abd Latif

December 24, 2014

15:03 IBAM Support #5044: [SCP ID :##2502##] : Interbank Issue (IBAM): Dear Kartono/Kak Lizah,
Kindly assist to update the current status in Redmine.
Thanks. Zahir Abd Latif
14:59 RIB Support #5043: [SCP ID :##2503##] : Session expired when perform Favourite Interbank Maintenance ...: Dear Kartono/ Kak Lizah,
Kindly assist to update the current status in Redmine.
Thanks. Zahir Abd Latif
14:21 RIB Support #5042: [SCP ID :##2504##] : IBFT Beneficiary Bank: Dear Kartono/Kak Lizah,
There are no update on this case until today, please help to follow up to see whether we c... Zahir Abd Latif
11:34 BIB Support #4795 (Closed - End of life cycle): [SCP ID :##2459##] : Create new user (single user) ...: Refer email : [Request ID :##2459##] : Create new user (single user) but loading with inappropriate time
No respon... Zahir Abd Latif

December 23, 2014

15:04 Support #4633 (Closed - End of life cycle): [SCP ID :##2358##] : "Error while performing your Req...: Refer email : [Request ID :##2358##] : "Error while performing your Request" during approval at IBAM 15/8/2014..
C... Zahir Abd Latif

December 22, 2014

18:21 Support #4633: [SCP ID :##2358##] : "Error while performing your Request" during approval at IBAM...: Hi Lizah and Kartono,
Please update this status by tomorrow morning whether can close this case? Zahir Abd Latif
15:43 IBAM Support #4807 (Closed - End of life cycle): [SCP ID :##2470##] : Epay reconsilation file for BI...: Zahir Abd Latif
15:39 BIB Support #4805 (Closed - End of life cycle): [SCP ID :##2468##] : BIB Login Problem - "username ...: Refer email : Re: [Request ID :##2468##] : BIB Login Problem - "username or password or security token pin is invalid... Zahir Abd Latif
09:43 Support #4199 (Closed - End of life cycle): SCP ID# 2076 : RIB REPORT - CONSOLIDATED TRANSACTION ...: No response from customer within 3 days, closed. Zahir Abd Latif

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