Activity

From November 18, 2015 to December 17, 2015

10:44 Support #5749 (Closed - End of life cycle): [SCP ID :##2870##] : Approver login denied_PENRIL DAT...: Issue closed in SCP. Zahir Abd Latif

15:48 Support #5749 (Pending Customer Feedback): [SCP ID :##2870##] : Approver login denied_PENRIL DATA...: Update by Kah Yan, Dec 2, 2015 11:59 AM:-
Dear Ruzaimah,
We suspect that the application server and authenticat... Zahir Abd Latif

09:14 Support #5713 (Closed - End of life cycle): [SCP ID :##2860##] : Security Token Not Exist.: Issue closed in SCP. Zahir Abd Latif
09:14 Support #5723 (Closed - End of life cycle): [SCP ID :##2864##] : BIB PROBLEM TO LOGIN AS SINGLE U...: Issue closed in SCP. Zahir Abd Latif
09:13 Support #5732 (Closed - End of life cycle): [SCP ID :##2866##] : BIB IBG - Transaction decline (H...: Issue closed in SCP. Zahir Abd Latif

17:22 Support #5749 (Closed - End of life cycle): [SCP ID :##2870##] : Approver login denied_PENRIL DAT...: Hi,
Kindly attend below request:
Kindly need your assistance. Customer unable to login as Approver.

AGRONetBI... Zahir Abd Latif

15:26 Support #5688 (Closed - End of life cycle): [Request ID :##2856##] : System Unavailable - RIB/IBA...: Issue closed in SCP. Zahir Abd Latif

15:41 Support #5732 (Pending Customer Feedback): [SCP ID :##2866##] : BIB IBG - Transaction decline (HA...: Error message "Transaction is declined. Please contact branch of account." is throw from Host side. Already asked Ruz... Ngoh Chee Ping
15:39 Support #5723 (Pending Customer Feedback): [SCP ID :##2864##] : BIB PROBLEM TO LOGIN AS SINGLE US...: This issue happen because secure metric return 114 error code. 114 error code mean the token need to synchronize. Alr... Ngoh Chee Ping

15:39 Support #5732 (Closed - End of life cycle): [SCP ID :##2866##] : BIB IBG - Transaction decline (H...: Hi,
Kindly attend below request:
Please assist, customer want to do fund transfer butunsuccessful. Customer alrea... Zahir Abd Latif
11:15 Support #5723 (Closed - End of life cycle): [SCP ID :##2864##] : BIB PROBLEM TO LOGIN AS SINGLE U...: Hi,
Kindly attend below request:
Customer unable to login as Single User.
Company Name: SHIROI NEKO SALOON
Ful... Zahir Abd Latif
09:16 Support #5713 (Pending Customer Feedback): [SCP ID :##2860##] : Security Token Not Exist.: Already ask Norazlilah to check the otpcore.xml file and she already correct the proxool file. Waiting for them to te... Ngoh Chee Ping

15:06 Support #5715 (Closed - End of life cycle): [SCP ID :##2862##] : BIB: Session Expired.: Hi,
Kindly attend below request:
Session expired while login to BIB. Details affected customer as below:
Compa... Zahir Abd Latif
14:37 Support #5713 (Closed - End of life cycle): [SCP ID :##2860##] : Security Token Not Exist.: Hi,
Kindly attend below request:
Agrobank admin not able to assign token to company, error 'Security Token Not Ex... Zahir Abd Latif

10:16 Support #5638 (Pending Customer Feedback): [SCP ID :##2838##] : IBAM - RIB User Activity log did ...: Migration Plan :ID0037.
Start Date/Time : 20th November 2015 / 10.00pm
End Date/Time : 21st November 2015 / 8.00... Zahir Abd Latif
10:03 Support #5688 (Pending Customer Feedback): [Request ID :##2856##] : System Unavailable - RIB/IBAM...: Update by Chee Ping, Nov 18, 2015 04:43 PM:-... Zahir Abd Latif

10:07 Support #5537 (Closed - End of life cycle): [SCP ID :##2816##] : JomPay ref1 field should contain...: Migration on 7/11/2015 - ID036.
Issue closed in SCP. Zahir Abd Latif
09:54 Support #5509 (Closed - End of life cycle): [SCP ID :##2802##] : Authorization > BIB > Duri...: Issue closed in SCP. Zahir Abd Latif

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