Activity

From July 30, 2016 to August 28, 2016

August 26, 2016

15:33 Support #6522 (Pending Customer Feedback): [SCP ID :##3335##] : Forgot Password - Account has bee...
Waiting agrobank to revert on the correct username and the database query after confirm. Ngoh Chee Ping
15:19 Task #6499 (Pending Customer Feedback): [SCP ID :##3321##] : Unable to make instant transfer due ...
This issue happen because the payment type is null and some of them is the session issue. In order to solve the payme... Ngoh Chee Ping
11:28 Task #6499 (Development / Work In Progress): [SCP ID :##3321##] : Unable to make instant transfer...
Hi Chee Ping,
Can help look into this? The error occurred when click Next (Details > Confirm)
I suspect maybe o...
Yap Kah Yan

August 24, 2016

09:05 Support #6521 (Closed - End of life cycle): [SCP ID :##3334##] : En. Shaiful performed Fav. Insta...
Issue closed in SCP. Zahir Abd Latif

August 19, 2016

10:41 Support #6521: [SCP ID :##3334##] : En. Shaiful performed Fav. Instant Transfer and get Session E...
Root Cause:
Null value for payment type due to old data, added before instant transfer implementation
Fix:
Updat...
Yap Kah Yan
10:38 Support #6521 (Pending Customer Feedback): [SCP ID :##3334##] : En. Shaiful performed Fav. Instan...
+app2 svr1+
[8/17/16 16:48:04:614 SGT] 00000049 SystemOut O [17/08/2016] [16:48:04:614] [ERROR] [IBInterbankFu...
Yap Kah Yan
10:33 Task #6499 (Pending Customer Feedback): [SCP ID :##3321##] : Unable to make instant transfer due ...
No issue reported after deployment at 13/8/2016.
Asked user to retest.
Yap Kah Yan

August 18, 2016

12:43 Support #6522 (Closed - End of life cycle): [SCP ID :##3335##] : Forgot Password - Account has be...
Hi,
Kindly attend below request:
Pelanggan lupa password Agronet, namun apabila beliau membuat pilihan ' Forgot M...
Zahir Abd Latif
12:04 Support #6521 (Development / Work In Progress): [SCP ID :##3334##] : En. Shaiful performed Fav. I...
+App1-RIB log+
[2016-08-17 16:49:54,498 ERROR](com.ib.common.utils.IBControllerAction) -
com.ib.common.error.excep...
Yap Kah Yan
11:31 Support #6521 (Closed - End of life cycle): [SCP ID :##3334##] : En. Shaiful performed Fav. Insta...
Hi,
Kindly attend below request:
Kindly check urgently.

En. Shaiful performed Fav. Instant Transfer and get S...
Zahir Abd Latif

August 16, 2016

15:37 Support #6119 (Closed - End of life cycle): [SCP ID :##3031##] : INTERNET BANKING PENTEST 2016.
Issue closed in SCP. Zahir Abd Latif
15:01 Support #6509 (Closed - End of life cycle): [SCP ID :##3328##] : No error message display for TNB...
Issue closed in SCP. Zahir Abd Latif
12:26 Support #6513 (Closed - End of life cycle): [SCP ID :##3329##] : MASALAH NOMBOR TAC (AGRONET)
Issue closed in SCP. Zahir Abd Latif
12:24 Support #6513: [SCP ID :##3329##] : MASALAH NOMBOR TAC (AGRONET)
Hi Zahir,
Please help to close case.
Old issue, wrongly reported.
Yap Kah Yan
10:54 Support #6513 (Closed - End of life cycle): [SCP ID :##3329##] : MASALAH NOMBOR TAC (AGRONET)
Hi,
Kindly attend below request:
Kindly need your assistance to check on this issue:

Sejumlah pelanggan telah...
Zahir Abd Latif
09:11 Task #6500 (Closed - End of life cycle): [SCP ID :##3322##] : Dynamic Report: Download excel only...
Issue closed in SCP. Zahir Abd Latif
09:09 Task #6500: [SCP ID :##3322##] : Dynamic Report: Download excel only show 2000 record
deployed to prod at 13/8/2016 Yap Kah Yan
08:45 Support #6509 (Pending Customer Feedback): [SCP ID :##3328##] : No error message display for TNB ...
Root Cause:
Not getting the error message when performing fav bill payment
Fixes:
To get error message when per...
Yap Kah Yan

August 15, 2016

11:49 Support #6509 (Closed - End of life cycle): [SCP ID :##3328##] : No error message display for TNB...
Hi,
Kindly attend below request:
Please help to check and fix below issue:
No error message display for TNB bi...
Zahir Abd Latif

August 11, 2016

16:22 Support #6480 (Closed - End of life cycle): [SCP ID :##3310##] : IBG transaction unsuccessful.
Issue closed in SCP. Zahir Abd Latif
10:04 IBAM Support #6436 (Closed - End of life cycle): [SCP ID :##3271##] : DATA IN IBAM DYNAMIC REPORT WAS...
Issue closed in SCP. Zahir Abd Latif
10:03 Support #6438 (Closed - End of life cycle): [SCP ID :##3273##] : eIBFT - Payment Type display '0
Issue closed in SCP. Zahir Abd Latif

August 10, 2016

14:55 Support #6438 (Pending Customer Feedback): [SCP ID :##3273##] : eIBFT - Payment Type display '0
Yap Kah Yan
14:14 Task #6499 (Development / Work In Progress): [SCP ID :##3321##] : Unable to make instant transfer...
suggest user to perform transaction again to capture the details. Yap Kah Yan
14:12 Task #6500 (Pending Customer Feedback): [SCP ID :##3322##] : Dynamic Report: Download excel only ...
Root cause: report is limited to 2000 records
Fix: change report to have same records as result screen
Yap Kah Yan
11:16 Task #6500 (Closed - End of life cycle): [SCP ID :##3322##] : Dynamic Report: Download excel only...
Hi Kah Yan,
Kindly attend below request....
Nurul Akmal
11:06 Task #6499 (Closed - End of life cycle): [SCP ID :##3321##] : Unable to make instant transfer due...
Hi Kahyan,
Kindly attend below request....
Nurul Akmal
09:07 IBAM Support #6436 (Pending Customer Feedback): [SCP ID :##3271##] : DATA IN IBAM DYNAMIC REPORT WAS ...
Deployed to production at 6/8/2016 Yap Kah Yan

August 05, 2016

10:52 IBAM Support #6436 (Pending Prod Deployment): [SCP ID :##3271##] : DATA IN IBAM DYNAMIC REPORT WAS NO...
deploying at 6/8/2016 ID056 Yap Kah Yan
10:51 Support #6438 (Pending Prod Deployment): [SCP ID :##3273##] : eIBFT - Payment Type display '0
deploying at 6/8/2016 ID056 Yap Kah Yan

August 02, 2016

17:31 Support #6480 (Pending Customer Feedback): [SCP ID :##3310##] : IBG transaction unsuccessful.
Root Cause: Socket Timeout at Host. Yap Kah Yan
16:44 Support #6480 (Closed - End of life cycle): [SCP ID :##3310##] : IBG transaction unsuccessful.
Hi,
Kindly attend below request:
Please help to check. IBG transaction unsuccessful. Details as below:
RIB Tra...
Zahir Abd Latif
 

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