Activity
From June 27, 2017 to July 26, 2017
July 26, 2017
- 16:38 Support #7593 (Pending Customer Feedback): SCP ID :##3975##] : IB Optimization - Timeout setting
- Default timeout in Websphere Application Server is 120 seconds. Currently IB timeout setup from WebServer to AppServe...
July 25, 2017
- 15:46 Support #7585 (Pending Customer Feedback): [SCP ID :##3966##] : User unable to login-GOLDFORM COR...
- Kah Yan, Jul 21, 2017 11:08 AM:-...
- 09:42 Support #7590 (Closed - End of life cycle): [SCP ID :##3972##] : app1 svr2 high cpu usage
- Norazlilah, Jul 25, 2017 09:03 AM:-...
July 24, 2017
- 17:28 Support #7593 (Closed - End of life cycle): SCP ID :##3975##] : IB Optimization - Timeout setting
- Hi,
Kindly attend below request.
As a part of IB Optimization plan, we required to revisit application timeout s... - 12:44 Support #7590: [SCP ID :##3972##] : app1 svr2 high cpu usage
- Dear Nisa/agro team,
Kindly assist due to Kah Yan on leave.
Thanks. - 12:39 Support #7590 (Closed - End of life cycle): [SCP ID :##3972##] : app1 svr2 high cpu usage
- Hi,
Kindly attend below request.
Today we are experiencing some slowness when accessing to agronet and ibam. Bas... - 10:56 Support #7589 (Closed - End of life cycle): [SCP ID :##3971##] :Unable to proceed transaction (ID...
- Hi Nisa,
Kindly attend below request....
July 21, 2017
- 09:33 Support #7569 (Closed - End of life cycle): [SCP ID :##3953##] : customer unable to activate new ...
- Issue closed in SCP.
July 20, 2017
- 15:22 Support #7585 (Closed - End of life cycle): [SCP ID :##3966##] : User unable to login-GOLDFORM CO...
- Hi,
Kindly attend below request:
Kindly need your assistance to check on this issue,
Customer initiator and a... - 11:43 Support #7582 (Closed - End of life cycle): [SCP ID :##3963##] : agronet & agronetbiz verisign lo...
- Hi,
Kindly attend below request:
Request to change logo at login page from verisign to digicert. Will provide log...
July 13, 2017
- 14:57 Support #7554 (Closed - End of life cycle): [SCP ID :##3939##] : TAKAFUL PURCHASE RIB, CONFIRM SE...
- Issue closed in SCP.
- 14:56 Support #7551 (Closed - End of life cycle): [SCP ID :##3936##] : Change Name at takaful purchase ...
- Issue closed in SCP.
- 11:20 Support #7569: [SCP ID :##3953##] : customer unable to activate new security token with 'Unknown ...
- Root Cause: Secure Metrics return error during SyncToken
Solution: Check with Secure Metrics / replace the token wit... - 11:19 Support #7569 (Pending Customer Feedback): [SCP ID :##3953##] : customer unable to activate new s...
- We have found success response was not returned during syncToken call to Secure Metrics.
Kindly advice user to repl... - 10:21 Support #7569 (Closed - End of life cycle): [SCP ID :##3953##] : customer unable to activate new ...
- Hi,
Kindly attend below request.
Kindly need your assistance to check on this issue, customer unable to activate... - 10:15 Support #7565 (Pending Customer Feedback): SCP ID :##3949##] : AGRONETBIZ(Prod) : No details show...
- Below are our findings.
For FD account, you need to check with host why the response is AB.
For both loan accounts...
July 12, 2017
- 15:47 Support #7565 (Closed - End of life cycle): SCP ID :##3949##] : AGRONETBIZ(Prod) : No details sho...
- Hi,
Kindly attend below request.
<Summary>
Customer wanted to view Account & Banking details, but encountered :... - 12:10 Support #7552 (Pending Customer Feedback): [SCP ID :##3937##] : Email notification for statutory ...
- 10:12 Support #7552 (Pending Prod Deployment): [SCP ID :##3937##] : Email notification for statutory bo...
- Pending CR request
- 10:11 Support #7551 (Pending Customer Feedback): [SCP ID :##3936##] : Change Name at takaful purchase s...
- Root Cause: Use display name instead of user name
Solution: Use user name - 10:10 Support #7554 (Pending Customer Feedback): [SCP ID :##3939##] : TAKAFUL PURCHASE RIB, CONFIRM SES...
- Issue is not during confirm, session expired is when user click next after terms and condition (5/7)
Root Cause: S...
July 10, 2017
- 11:10 Support #7554 (Closed - End of life cycle): [SCP ID :##3939##] : TAKAFUL PURCHASE RIB, CONFIRM SE...
- Hi,
Kindly attend below request:
TBSD team reported session expired when confirm takaful purchase at RIB. Please ... - 10:15 Support #7552 (Closed - End of life cycle): [SCP ID :##3937##] : Email notification for statutory...
- Hi,
Kindly attend below request:
I would like to request to add email notification for below:
1. Upon Upload L... - 10:10 Support #7551 (Closed - End of life cycle): [SCP ID :##3936##] : Change Name at takaful purchase ...
- Hi,
Kindly attend below request:
Please change Name at takaful purchase screen to use Customer Name instead of di...
Also available in: Atom