Activity

From September 20, 2017 to October 19, 2017

October 17, 2017

13:36 Support #7968 (Closed - End of life cycle): SCP ID :##4196##] : Migration 14/10/2017
Hi,
Kindly attend below request:
Please check below issue:
1. There is no SI Inquiry navigation module dis...
Zahir Abd Latif
10:39 Support #7940 (Closed - End of life cycle): SCP ID :##4166##] : UNLOCK CA doesn't appeared in BIB...
Issue closed in SCP. Zahir Abd Latif
10:30 Support #7943 (Closed - End of life cycle): SCP ID :##4169##] : epay transaction not captured in ...
Issue closed in SCP. Zahir Abd Latif

October 13, 2017

11:15 Support #7950 (Closed - End of life cycle): SCP ID :##4179##] : SALNEE HARDWARE ENTERPRISE - cann...
Hi,
Kindly attend below request:
Customer unable to assign token.
Already clear cache, history and using other...
Zahir Abd Latif

October 12, 2017

12:36 Support #7943 (Pending Customer Feedback): SCP ID :##4169##] : epay transaction not captured in IBAM
Cause: All issue cause by deadlock that happen when insert data to table IbUserPrintReceipt
Resolution: Recommend ...
Stephanie Sufrapto

October 11, 2017

15:32 Support #7942 (Pending Customer Feedback): SCP ID :##4168##] : FTL failed - token already assigned
Provided query:
select USER_ID, SP_SERIAL, SP_STATUS from bib_user where user_alias = 'franklin9396';
select * fr...
Yap Kah Yan
15:27 Support #7943 (Development / Work In Progress): SCP ID :##4169##] : epay transaction not captured...
Yap Kah Yan
15:26 Support #7941 (Pending Customer Feedback): SCP ID :##4167##] : CA/bank admin cannot assign token,...
For user to be displayed in the dropdown list, SP_STATUS has to be 0.
Need nore info on the scenario of what happene...
Yap Kah Yan

October 10, 2017

10:25 Support #7943 (Closed - End of life cycle): SCP ID :##4169##] : epay transaction not captured in ...
Hi,
Kindly attend below request:
Recently, almost everyday we received complaint epay transaction not captured in...
Zahir Abd Latif
09:58 Support #7942 (Closed - End of life cycle): SCP ID :##4168##] : FTL failed - token already assigned
Hi,
Kindly attend below request:
Customer cannot do FTL, error token already assign.
User Details as below:
...
Zahir Abd Latif

October 09, 2017

17:48 Support #7941 (Closed - End of life cycle): SCP ID :##4167##] : CA/bank admin cannot assign token...
Hi,
Kindly attend below request:
CA/bank admin cannot assign token, user not listed in the droplist as below. Ple...
Zahir Abd Latif
17:27 Support #7940 (Pending Customer Feedback): SCP ID :##4166##] : UNLOCK CA doesn't appeared in BIB ...
Provided script as below:
select * from ADMIN_PERMISSION where ACTION_ID = '2046' and user_id = (select user_id fr...
Yap Kah Yan
09:27 Support #7940 (Closed - End of life cycle): SCP ID :##4166##] : UNLOCK CA doesn't appeared in BIB...
Hi,
Kindly attend below request:
UNLOCK CA doesn't appeared in BIB Authorization. Please check.
!https://sup...
Zahir Abd Latif

October 03, 2017

15:36 Support #7919 (Pending Review): SCP ID :##4152##] : Not able to view Agronet Transaction History
Hi kak Haida,
Successfully tested.
Kindly review Test Result attached.
Thank you.
Nurul Akmal
12:27 Support #7918 (Pending Review): SCP ID :##4151##] : Security Image migration issue
Hi Kak Haida,
Kindly review Test Result attached.
Thank you.
Nurul Akmal
11:35 Support #7919 (Internal Testing): SCP ID :##4152##] : Not able to view Agronet Transaction History
Dear Akmal,
Kindly test at https://172.16.50.27/bib.preprod.sit/common/Login.do
Patch released at:
172.16.51....
Yap Kah Yan
11:28 Support #7918 (Internal Testing): SCP ID :##4151##] : Security Image migration issue
Dear Akmal,
Please test at https://172.16.50.27/rib.preprod.sit/common/Login.do
Patches at:
172.16.51.35
D...
Yap Kah Yan
09:44 Support #7919 (Closed - End of life cycle): SCP ID :##4152##] : Not able to view Agronet Transact...
Hi,
Kindly attend below request:
Customer complaint for not able to view Agronet Transaction History.
Customer...
Zahir Abd Latif
09:41 Support #7918 (Closed - End of life cycle): SCP ID :##4151##] : Security Image migration issue
Hi,
Kindly attend below request:
Please fix below issue:
1. IE – able to key in the password and proceed to lo...
Zahir Abd Latif

September 26, 2017

10:44 Support #7888 (Closed - End of life cycle): SCP ID :##4125##] : approver FTL failed
Hi,
Kindly attend below request:
Customer inform cannot used her security token. Both token already assign.
Wh...
Zahir Abd Latif
09:24 Support #7887 (Closed - End of life cycle): SCP ID :##4124##] : statutory report problem
Hi,
Kindly attend below request:
Statutory report not complete generated on 26/09/2017 7:10 am, please help to ch...
Zahir Abd Latif

September 20, 2017

10:19 Support #7874 (Closed - End of life cycle): SCP ID :##4112##] : REMOVE LHDN ACCOUNT KUCHING AND K...
Hi,
Kindly attend below request:
Please find attached CR form to REMOVE LHDN ACCOUNT KUCHING AND K.KINABALU BRANC...
Zahir Abd Latif
 

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