B - Production Support » Agrobank Support

March 21, 2018

15:38 Support #8303 (Pending Customer Feedback): SCP ID :##4462##] : pin reload issue

Response Code returned by middleware was successful (0) but other values are null.
Yap Kah Yan

15:34 Support #8314 (Pending Customer Feedback): SCP ID :##4473##] : FTL failed, session expired.

Kah Yan, Mar 21, 2018 01:14 PM:-... Zahir Abd Latif

10:22 Support #8313 (Pending Customer Feedback): SCP ID :##4472##] : Unable to View Transaction History...

Tan Lee Yong

March 20, 2018

17:36 Support #8310 (Pending Prod Deployment): SCP ID :##4469##] : Change password at profile managemen...

there will be enhancement in the upass for checking the password expiry status, this fixes will throw error message w... Stephanie Sufrapto

17:35 Support #8313 (Work Completed-End life cycle): SCP ID :##4472##] : Unable to View Transaction His...

This issue cause by length problem.
Asking ilah to check with backend
[3/20/18 12:25:27:338 SGT] 00000635 System... Stephanie Sufrapto

15:43 Support #8314 (Closed - End of life cycle): SCP ID :##4473##] : FTL failed, session expired.

Hi,
Kindly attend below request:
Customer unable to do FTL for approver. After insert security token serial num... Zahir Abd Latif

15:38 Support #8313 (Closed - End of life cycle): SCP ID :##4472##] : Unable to View Transaction Histor...

Hi,
Kindly attend below request:
This customer unable to view transaction history. Every time she clicked transac... Zahir Abd Latif

15:35 Support #8310: SCP ID :##4469##] : Change password at profile management return PASSWORD EXPIREX

Kindly check what is the issue. Yap Kah Yan

11:02 Support #8310 (Work Completed-End life cycle): SCP ID :##4469##] : Change password at profile man...

Hi,
Kindly attend below request:
please help to check below issue:
Please assist on this matter.

Cus... Zahir Abd Latif

March 15, 2018

11:08 Support #8189 (Closed - End of life cycle): [SCP ID :##4383##] : SI IBG issue

Issue closed in SCP. Zahir Abd Latif

11:08 Support #8179 (Closed - End of life cycle): SCP ID :##4376##] : email & sms notification for susp...

Issue closed in SCP.
Reopen if got confirmation from User. Zahir Abd Latif

11:06 Support #8074 (Closed - End of life cycle): SCP ID :##4284##] : SI for IBG failed, error (New I/C...

Issue closed in SCP. Zahir Abd Latif

11:06 Support #8073 (Closed - End of life cycle): SCP ID :##4283##] : Instant transfer transaction not ...

Issue closed in SCP. Zahir Abd Latif

11:05 Support #8044 (Closed - End of life cycle): SCP ID :##4257##] : uthorised person PUA LEE CHONG PO...

Issue closed in SCP. Zahir Abd Latif

11:04 Change #8034 (Closed - End of life cycle): SCP ID :##4247##] : Request to change file transfer fr...

Issue closed in SCP. Zahir Abd Latif

11:00 Support #7919 (Closed - End of life cycle): SCP ID :##4152##] : Not able to view Agronet Transact...

Issue closed in SCP. Zahir Abd Latif

10:59 Support #7918 (Closed - End of life cycle): SCP ID :##4151##] : Security Image migration issue

Issue closed in SCP. Zahir Abd Latif

10:58 Support #7798 (Closed - End of life cycle): SCP ID :##4061##] : Transaction not display at transa...

Issue closed in SCP. Zahir Abd Latif

10:57 Support #7600 (Closed - End of life cycle): SCP ID :##3980##] : Account & Banking at AGRONetBiz

Issue closed in SCP. Zahir Abd Latif

10:57 Support #7508 (Closed - End of life cycle): [Request ID :##3893##] : Edit account at user mainte...

Issue closed in SCP. Zahir Abd Latif

10:56 Support #7507 (Closed - End of life cycle): Request ID :##3892##] : Charges eibft not correct

Issue closed in SCP. Zahir Abd Latif

10:56 Support #7504 (Closed - End of life cycle): [SCP ID :##3889##] : System unavailable when click ...

Issue closed in SCP. Zahir Abd Latif

10:55 Support #7503 (Closed - End of life cycle): [SCP ID :##3888##] : BULK PAYMENT - Failed to approve...

Issue closed in SCP. Zahir Abd Latif

10:53 Support #7492 (Closed - End of life cycle): [SCP ID :##3876##] : BIB transaction history in IBAM ...

Issue closed in SCP. Zahir Abd Latif

10:53 Support #7489 (Closed - End of life cycle): [SCP ID :##3873##] : Upload bulk failed - click confi...

Issue closed in SCP. Zahir Abd Latif

10:52 Support #7401 (Closed - End of life cycle): [SCP ID :##3804##] : RIB User Activity Error

Issue closed in SCP. Zahir Abd Latif

10:51 BIB Support #7265 (Closed - End of life cycle): [SCPID :##3712##] : Bank Admin suspend token but toke...

Issue closed in SCP. Zahir Abd Latif

10:40 Support #8303 (Work Completed-End life cycle): SCP ID :##4462##] : pin reload issue

Hi,
Kindly attend below request:
Please assist to check on this matter.

Customer made mobile reload, ... Zahir Abd Latif

February 22, 2018

14:50 Support #8243 (Closed - End of life cycle): [SCP ID :##4422##] : UNABLE TO LOGIN AS CA (ID-01836...

Issue closed in SCP. Zahir Abd Latif