Activity
From March 07, 2018 to April 05, 2018
April 03, 2018
- 16:12 Support #8354 (Pending Customer Feedback): SCP ID :##4492##] : URGENT : CHECKER UNABLE TO APPROVE...
- User requested to update current user name in master table (tb_am_user)
Root Cause: database deadlock
Solution:... - 16:10 Support #8353 (Pending Customer Feedback): SCP ID :##4491##] : id: 0195494_MADACORP AGROSERVICES ...
- Suspect changes is to revoke token from user.
Root Cause: There is changes related to token which is pending for a... - 12:41 Support #8349 (Pending Customer Feedback): SCP ID :##4489##] : id: 0195461_CA Locked
- Root Cause: database deadlock
Provided user script to update pending flag.
update bib_user set mk_pending = '0' w... - 09:26 Support #8354 (Closed - End of life cycle): SCP ID :##4492##] : URGENT : CHECKER UNABLE TO APPROV...
- Hi,
Kindly attend below request:-
Kindly assist me to check on this problem. User claimed that this problem is re... - 09:21 Support #8353 (Closed - End of life cycle): SCP ID :##4491##] : id: 0195494_MADACORP AGROSERVICES...
- Hi,
Kindly attend below request:-
Kindly need your assistance to check on this matter,
Customer claimed u...
March 30, 2018
- 23:06 Support #8349 (Closed - End of life cycle): SCP ID :##4489##] : id: 0195461_CA Locked
- Hi,
Kindly attend below request:-
Kindly need your assistance to check on this issue, customer request to unlocke...
March 27, 2018
- 11:09 Support #8310 (Work Completed-End life cycle): SCP ID :##4469##] : Change password at profile man...
- Chronology:
1. Provided script to Agrobank at 07/02/2014
2. Suspect that UPASS was not restarted after July 2014
... - 11:02 Support #8303 (Work Completed-End life cycle): SCP ID :##4462##] : pin reload issue
- Middleware to conduct testing with epay and host on timeout issue.
Suspect: timeout at epay
March 26, 2018
- 16:59 Support #8313 (Closed - End of life cycle): SCP ID :##4472##] : Unable to View Transaction Histor...
- Issue closed in SCP.
- 16:55 Support #8310 (Pending Customer Feedback): SCP ID :##4469##] : Change password at profile managem...
- 14:28 Support #8310 (Work Completed-End life cycle): SCP ID :##4469##] : Change password at profile man...
- Issue related to issue in the past regarding updating the data, Query not run correctly.
Solution: Will run the qu...
March 22, 2018
- 09:58 Support #8314 (Closed - End of life cycle): SCP ID :##4473##] : FTL failed, session expired.
- Issue closed in SCP.
March 21, 2018
- 15:38 Support #8303 (Pending Customer Feedback): SCP ID :##4462##] : pin reload issue
- Response Code returned by middleware was successful (0) but other values are null.
- 15:34 Support #8314 (Pending Customer Feedback): SCP ID :##4473##] : FTL failed, session expired.
- Kah Yan, Mar 21, 2018 01:14 PM:-...
- 10:22 Support #8313 (Pending Customer Feedback): SCP ID :##4472##] : Unable to View Transaction History...
March 20, 2018
- 17:36 Support #8310 (Pending Prod Deployment): SCP ID :##4469##] : Change password at profile managemen...
- there will be enhancement in the upass for checking the password expiry status, this fixes will throw error message w...
- 17:35 Support #8313 (Work Completed-End life cycle): SCP ID :##4472##] : Unable to View Transaction His...
- This issue cause by length problem.
Asking ilah to check with backend
[3/20/18 12:25:27:338 SGT] 00000635 System... - 15:43 Support #8314 (Closed - End of life cycle): SCP ID :##4473##] : FTL failed, session expired.
- Hi,
Kindly attend below request:
Customer unable to do FTL for approver. After insert security token serial num... - 15:38 Support #8313 (Closed - End of life cycle): SCP ID :##4472##] : Unable to View Transaction Histor...
- Hi,
Kindly attend below request:
This customer unable to view transaction history. Every time she clicked transac... - 15:35 Support #8310: SCP ID :##4469##] : Change password at profile management return PASSWORD EXPIREX
- Kindly check what is the issue.
- 11:02 Support #8310 (Work Completed-End life cycle): SCP ID :##4469##] : Change password at profile man...
- Hi,
Kindly attend below request:
please help to check below issue:
Please assist on this matter.
Cus...
March 15, 2018
- 11:08 Support #8189 (Closed - End of life cycle): [SCP ID :##4383##] : SI IBG issue
- Issue closed in SCP.
- 11:08 Support #8179 (Closed - End of life cycle): SCP ID :##4376##] : email & sms notification for susp...
- Issue closed in SCP.
Reopen if got confirmation from User. - 11:06 Support #8074 (Closed - End of life cycle): SCP ID :##4284##] : SI for IBG failed, error (New I/C...
- Issue closed in SCP.
- 11:06 Support #8073 (Closed - End of life cycle): SCP ID :##4283##] : Instant transfer transaction not ...
- Issue closed in SCP.
- 11:05 Support #8044 (Closed - End of life cycle): SCP ID :##4257##] : uthorised person PUA LEE CHONG PO...
- Issue closed in SCP.
- 11:04 Change #8034 (Closed - End of life cycle): SCP ID :##4247##] : Request to change file transfer fr...
- Issue closed in SCP.
- 11:00 Support #7919 (Closed - End of life cycle): SCP ID :##4152##] : Not able to view Agronet Transact...
- Issue closed in SCP.
- 10:59 Support #7918 (Closed - End of life cycle): SCP ID :##4151##] : Security Image migration issue
- Issue closed in SCP.
- 10:58 Support #7798 (Closed - End of life cycle): SCP ID :##4061##] : Transaction not display at transa...
- Issue closed in SCP.
- 10:57 Support #7600 (Closed - End of life cycle): SCP ID :##3980##] : Account & Banking at AGRONetBiz
- Issue closed in SCP.
- 10:57 Support #7508 (Closed - End of life cycle): [Request ID :##3893##] : Edit account at user mainte...
- Issue closed in SCP.
- 10:56 Support #7507 (Closed - End of life cycle): Request ID :##3892##] : Charges eibft not correct
- Issue closed in SCP.
- 10:56 Support #7504 (Closed - End of life cycle): [SCP ID :##3889##] : System unavailable when click ...
- Issue closed in SCP.
- 10:55 Support #7503 (Closed - End of life cycle): [SCP ID :##3888##] : BULK PAYMENT - Failed to approve...
- Issue closed in SCP.
- 10:53 Support #7492 (Closed - End of life cycle): [SCP ID :##3876##] : BIB transaction history in IBAM ...
- Issue closed in SCP.
- 10:53 Support #7489 (Closed - End of life cycle): [SCP ID :##3873##] : Upload bulk failed - click confi...
- Issue closed in SCP.
- 10:52 Support #7401 (Closed - End of life cycle): [SCP ID :##3804##] : RIB User Activity Error
- Issue closed in SCP.
- 10:51 BIB Support #7265 (Closed - End of life cycle): [SCPID :##3712##] : Bank Admin suspend token but toke...
- Issue closed in SCP.
- 10:40 Support #8303 (Work Completed-End life cycle): SCP ID :##4462##] : pin reload issue
- Hi,
Kindly attend below request:
Please assist to check on this matter.
Customer made mobile reload, ...
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